Feature Requests

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Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Shawn H
Aug 20, 2023 9:33 PM
OR Team Member Joined Aug, 2021 298 posts

Will we be able to select which specific tags we want to display on the ribbon view?  That would be ideal as I have some custom tags that would be extremely helpful to see on the ribbon view without having to click on each booking to look for the tag

by Teresa J – Aug 14, 2023 1:48 AM (UTC)

The latest round of changes added some good stuff. You can now filter for tags on bookings (like you could on the Legacy Ribbon view) but we don't yet show them on the hovercard. That is planned for an upcoming release but not yet in development. Our goal with the new ribbon is to keep it loading super fast so we're having to really design it out appropriately. So, try out the Bookings Filter on the new Ribbon view and when you filter for a Tag, it will highlight just those bookings as you scrub right or left.

Yale/August Locks Integration 12 replies

Shawn H
Aug 20, 2023 9:20 PM
OR Team Member Joined Aug, 2021 298 posts

Hello, we'd love to and actually had plans to but as I mentioned on the Schlage integration thread the other day, we found out it's cost prohibitive to do a direct Yale/August direct integration. Maybe we can down the road if they change their pricing structure but we can't get our hopes up. We will have to decline this request for now.

Trigger Condition for Review submitted/not submitted 2 replies

David & Keri N
Aug 20, 2023 8:56 AM
Joined Jan, 2023 3 posts

I also think this would be very helpful. My goal is to send a private survey to guest ONLY after they have left a review OR after 14 days have passed automatically.

Implement Know Your Customer (KYC) to make chargebacks less likely - ID Checking to lower Fraud 8 replies

sunchic vacation
Aug 19, 2023 9:06 AM
Joined May, 2021 21 posts

Agree and looked into Stripe's Identity to integrate myself, but would be much more seamless as an OwnerRez integration with Stripe to be configurable based on channel, location, lead time to booking, etc. Is this on the new feature wish list?

Schlage Encode 108 replies

Kelly M
Aug 18, 2023 6:14 PM
Joined Apr, 2021 27 posts

Woohoo! Thank you!!

Schlage Encode 108 replies

Ben
Aug 18, 2023 6:10 PM
Joined Jan, 2020 46 posts

 

Hopefully next month at the latest. It's in Testing now!

by Shawn H – Aug 18, 2023 10:05 PM (UTC)

Will this include the hubitat/z-wave Yale update too?

I saw Hubitat has recently released the c8, is that the hub that will be required? Just trying to plan ahead.

Thanks!

Schlage Encode 108 replies

Shawn H
Aug 18, 2023 6:05 PM
OR Team Member Joined Aug, 2021 298 posts

Hopefully next month at the latest. It's in Testing now!

Change Language in booking form. 0 replies

Simone & Ulrich G
Aug 18, 2023 3:43 PM
Joined Aug, 2023 3 posts

Hi, the ability to change the language for a guests quote form would be great.

Schlage Encode 108 replies

Kelly M
Aug 18, 2023 1:19 PM
Joined Apr, 2021 27 posts

Any update on timeline for release of the Schlage Encode integration? About to invest in redoing all of my locks as Schlage Encode and would love to know when I'll be able to integrate them with OwnerRez directly.

Ribbon Calendar Customatization 5 replies

Lianne C
Aug 18, 2023 12:09 PM
Joined Mar, 2023 13 posts

I agree 100%  Would also be helpful for adding notes to calendar and assigning a specific color to high-light

Is there a way to add a note or flag to a date on the ribbon calendar? 10 replies

Lianne C
Aug 18, 2023 11:57 AM
Joined Mar, 2023 13 posts

I would love this feature to be able to make notes on the calander.  Such as pool closure between October 10-November 10th for example.  Would be super helpful.  

Yale/August Locks Integration 12 replies

Lianne C
Aug 18, 2023 11:48 AM
Joined Mar, 2023 13 posts

It would be fantastic if you could add the Wifi Yale locks / Yale app to OwnerRez.

Auto Snooze 4 replies

Ken T
Aug 18, 2023 9:39 AM
OR Team Member Joined Aug, 2019 1704 posts

There is not, and, I'm not clear what the purpose of this would be?  Generally you'd want your property to be visible for searches at any time - if there are dates you don't want to be booked, there are other ways to block them out without making the entire property invisible.

Xero Integration 21 replies

Lorraine W
Aug 18, 2023 6:48 AM
Joined Mar, 2021 9 posts

Xero integration would be so helpful and I imagine would save so much time for me as a PM.  It could hopefully mean that my escrow account could match ownerrez as currently it is way out and as there is no option to report on an owner's escrow balance in OR (other than doing an owner statement which doesn't work) 

Auto Snooze 4 replies

Airnaldo C
Aug 18, 2023 5:28 AM
Joined Aug, 2020 13 posts

Hi folks.

Is there a way in Owner Rez to hide the Airbnb listing with API connection on a schedule automatically?

I'd like to set some of my listings  live on Saturdays and Sundays between 8 am and 8 pm and the rest of the dates have it inactive/snoozed so they don't appear in Airbnb searches.

Thanks!

 

 Edit reply

Snooze listing on airbnb based on time/date 5 replies

Airnaldo C
Aug 18, 2023 4:31 AM
Joined Aug, 2020 13 posts

Ken,

Is there a way in Owner Rez to hide the Airbnb listing with API connection on certain dates and times automatically?

So for example I want to have my listing live on Saturdays and Sundays between 8 am and 8 pm and the rest of the dates have it inactive/snoozed.

Thanks!

 

I would really love that.
Actually as far as I know only Gesty has this schedule option

Integration with Marriott Homes and Villas 36 replies

Paul H
Aug 16, 2023 6:06 PM
OR Team Member Joined Oct, 2019 358 posts

I recently had a conversation with my contacts at Marriott, but I am waiting to hear back from their team to see if they are ready to move forward with this integration. Hopefully, in the next few weeks, we can get a plan laid out. The good news is they have significantly lowered the number of properties you must have before they talk to you. The required number is currently 20 properties. This is still higher than we would like, making Marriott unusable for many of our customers. But we understand those with 20+ properties want this and are willing to work with Marriott to make that happen, ideally sooner rather than later.

Schlage Encode 108 replies

Tony L
Aug 16, 2023 5:41 PM
Joined Oct, 2020 4 posts

Hello, will there be a common door function to integration with the Schlage Encode? Thank you.

SMS auto responder when missed call occurs 1 reply

Stephen M
Aug 16, 2023 2:29 PM
Joined Jan, 2023 2 posts

For example…

” Thanks for calling. Please leave a message and I'll get back with you as soon as I'm available. name, etc. “

Integration with Marriott Homes and Villas 36 replies

LakeDays.Rentals E
Aug 16, 2023 1:48 PM
Joined Mar, 2021 1 post

Following up here to see if this integration is on the horizon at all for OwnerRez?

Add moneris go portal foe Canadian hosts 0 replies

LI L
Aug 16, 2023 1:24 PM
Joined Nov, 2021 3 posts

can you please add moneris go portal in your Canadian payment method?
Moneris is very big in Canada for business payment collection.

Saved Filters in List View 11 replies

Val Rogers
Aug 16, 2023 10:43 AM
Joined Oct, 2016 34 posts

I use the Booking List view every day to filter for bookings that have not yet provided a copy of their ID and have not yet signed a rental agreement (2 actions using the report). Each time I have to set up the filters to see what I'm looking for I wish that it was possible to create a filter in the booking list view and be able to save it so that going forward I can just look at that report easily.

If all of us who use the booking list view regularly for things like this vote for this feature maybe it would get some attention.   :-)

Tag Automations 29 replies

Matthew Davis
Aug 14, 2023 2:54 PM
Joined Sep, 2022 1 post

Im not sure if this Auto Tags feature would work for this but....

 

When setting up surcharges, instead of having to select the properties individually, if we could select the surcharges and discounts based on Property Tags that would be awesome.

 

Currently if I get a new unit (and I have about 10 in progress to add to the 60+) I have to remember to go add the property to all the different charges/discounts etc individually, instead of just selecting the property tag that we use for sorting.

 

 

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Alice S
Aug 13, 2023 9:52 PM
Joined Sep, 2017 8 posts

Hi! It works! Please thank your engineers! 

Alice

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Teresa J
Aug 13, 2023 9:48 PM
Joined Jan, 2023 6 posts

Will we be able to select which specific tags we want to display on the ribbon view?  That would be ideal as I have some custom tags that would be extremely helpful to see on the ribbon view without having to click on each booking to look for the tag

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Caleb M
Aug 13, 2023 9:14 PM
OR Team Member Joined Mar, 2022 174 posts

Hi Alice,

Thank you for the report! We went ahead and passed this up to our engineers and they appear to have pushed a hotfix, please give it a try and let us know if the hotfix resolved it for you!

If you're still experiencing issues, I'd recommend emailing our helpdesk at Help@OwnerReservations.com for further help.

~Caleb

Multi-language platform. 25 replies

Suzy T
Aug 13, 2023 1:05 PM
Joined May, 2022 21 posts

Hello Owner Rez, any updates as to when the platform will be available in other languages? 

Schlage Encode 108 replies

Ozark Stays
Aug 13, 2023 12:11 PM
Joined Aug, 2020 27 posts

What all features will this schlage integration have? Will it monitor battery levels like RemoteLock does? 

Multiple Language Capabilities 2 replies

Shawn H
Aug 11, 2023 9:07 PM
OR Team Member Joined Aug, 2021 298 posts

Multi-language is on the roadmap as an important piece to tackle but it's not in development as of yet. I merged your feature request with a pre-existing one. If it received more votes, we'd get to it more quickly but for now it's on the roadmap to be tackled as soon as we can.

Multiple Language Capabilities 2 replies

Shawn H
Aug 11, 2023 9:03 PM
OR Team Member Joined Aug, 2021 298 posts

[This topic has been closed as a duplicate of another topic (Multi-language platform.)]