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[Another topic was closed as a duplicate of this topic (Multiple Language Capabilities)]
[This topic has been closed as a duplicate of another topic (Make the Inbox feature similar to other messaging apps and inboxes)]
[Another topic was closed as a duplicate of this topic (Unified Inbox)]
It will be an API Integration that you turn on (like all other channel API connections).
This work has taken longer than we all wanted it to and it will be released as soon as it can! Last week's product update blog post provided an update on the timeline.
We will get the 3 lock integrations we're wrapping up released and then see how things go but it will likely be a while before we look into further direct lock integrations.
We discussed with Yale/August's parent company and it is cost prohibitive for us to do direct integration (i.e., Wi-Fi-based locks) at this time. Our goal with direct integrations is to offer a cost-effective option to our users.
However, we will be able to still support Yale/August locks via Z-Wave/Zigbee because of our upcoming Hubitat integration. So, we will support Yale/August but via a smart controller, not the Wi-Fi versions.
I've used Samsung smart things as a hub and it works really good. Also second Ultraloq smart locks as someone mentioned, seems well built and functions seamlessly. Actually like it over the Yale Locks I've had
I saw a post from last year saying multiple language capabilities were planned - is there an estimated time for that feature?
Yes! Please add this feature!
Hi -
Your August 9 update seems to have removed the ability to just print a paper copy of the calendar from the ribbon view. In the past, I could open the ribbon view, use the right mouse button to click "print", pick a printer, and it would print.
Now it will only print the black and white background with dates and units and the names of guests, but no colored bar for their stay- so you can't tell when guests are coming and going. I leave this calendar on site for our housekeepers so it is truly needed.
Could you please restore this feature/setting?
Thanks as always for your help.
Alice
@Bri F. Thank you, let me know if I can buy you a coffee. We can close the request.
Hello,
Are you also considering integrating with Ultraloq locks? I recently installed this lock in my personal home and love it so far.
Thanks,
Hemang.
Integrate BDC, VRBO, Airbnb, SMS, and emails into a redesigned unified inbox for a more user-friendly experience. This streamlined interface to include shortcuts and allow previews of bookings directly within the messaging tab, enhancing convenience and accessibility.
Introduce a tasks feature tailored for cleaners, inspectors, and maintenance teams. This feature enables the organization of responsibilities and the tracking of associated costs. All task details and expenses will be incorporated into the statement, ensuring availability and transparency within the owner portal
We currently have a mixed bag and I think I can say Ive tried most of them... EZLO/Vera ia zwave option we use today as is Hubitat. We gave also tried SmartThings. Challenge is and always has been the piece of middleware required to communicate with the zwave hub/controller. Lynx/RemoteLock are a couple of options but not direct integrations and of course high fees just to be able to synchronize booking information codes to the lock controller.
Hello - yes, we plan to support direct integration with Yale/August in the future.
This can actually be accomplished by embedding a third party widget into your Hosted Website's Home page!
Our WebAssist team has done this firsthand. If you'd like more information on WebAssist services, please reach out to our helpdesk.
WebAssist is a paid service, but embedding third party widgets can certainly be done by you at any time.
Me too. Was supposed to be early 23 wasnt it?
I spy early 24 coming along
When it's finished will us host need to set anything up or will it be automatic? Really excited for this new feature!
Hi,
Generally with OwnerRez by itself you can't as the system is just designed to handle the signing of rental agreements, however using a third party document signing service should feasibly get the job done.
~Caleb
Agree! We have some pretty great reviews... but only seen if the REVIEWS tabs is clicked.
I agree! I currently copy and paste information I'd like to stay with the booking, but when I have to search all over for information (my email, OR email and my texts) it's super time consuming. And I only have 1 property! It would be great if all emails originating from an inquiry, quote or booking were contained within OR. Thanks!
taketothelake.com
Yes. We're working on inquiry triggers right now which will replace the current outdated autoresponder system. Inquiry triggers will be able to be used for Airbnb and Vrbo channel messaging and set to fire at any time or only during certain hours.
Hello,
Just wondering if you are planning to support other lock brands? My locks are Yale Z-wave locks, which have never let me down in over 6 years
I'd love a direct integration like this :)
Hello - yes, we plan to support direct integration with Yale/August in the future.
Are you meaning an app that guest would install to communicate to us or you meaning an Ownerrez app so we can manage messages and communications and get notifications on our phones?
The later would be a very desirable feature I would think!
This works! And so thankful for your thoughtful thorough instructions!!
I'm implementing on a few properties with full rollout in the next few weeks.
Ken,
Thanks for the update! We desperately need this feature. Please relay that up the chain to make this a priority, if possible!
Thanks again!
Hello,
Just wondering if you are planning to support other lock brands? My locks are Yale Z-wave locks, which have never let me down in over 6 years
I'd love a direct integration like this :)
Can you specify how to use the feature of having an owner e-sign a management contract?
Hi Michael!
The only way to have the POC form at the moment is to have an agreement. The "no agreement" rule only applies to direct booking quotes. You could create an agreement to be something very simple that just states the property and dates rather than legalese if you want to streamline the process.
We've begun planning the revamp of the guest forms (i.e. booking flow) where we'll look into untethering the POC and RA from having to go together.
-Shawn
