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Well, we certainly aren't going to have custom reports out within a few days... but, that said, we've been getting hammered by our clients on the urgent and pressing need for this capability, and it is hoped to have something like this available within the first half of this year.  Certainly by later this year.

Oddly, while it is possible to view the AirBNB prices on when going to API INTEGRATIONS - AirBNB - Actions - Preview Rates, doing so with a Vrbo integration does not have that option under Actions.

But, if you select the AirBNB integration for the property in question, then Actions - Preview Rates, there is a CHANNEL box and selector you can change to any of the channels.

Would really be nice to be consistent across all the channels by having this under ACTIONS.

Thanks.

Paul,

Thanks for the update.

Also, in relation to Allan's post, I have heard that QB is doing more and more development around Tags. Tags are a more flexible and dynamic way to Class transactions but are also more cumbersome to code/sync as they can have so many uses - there are now 3 dimension which can be used classify transactions. Also Tags tend to be at the transaction level instead of the line item level like Classes and locations

@Allan, thanks for contributing to the thread. The best practice that I have seen seen for what you are trying to do is to create sub-customers for example VRBO:Guest Name; this way you can run the same P&L but by customer and use VRBO as the customer group. After a lot of research that is how I have set-up my QB with customers grouped by Channel - these best practices were set-up before Tags were introduced. The drawback of the method I have is that you will have two customers created if you get a repeat customer coming back through a different channel or direct.

How do you imagine Tags would be configured on the QB end. It sounds like you would like a rule engine that would assign Tags at the transaction level (ie Invoice) were Classes and Locations are linked to Properties in the QB config screen of OR. Would being able to add [Channel] in front of the customer name suffice? It sounds like you would like to add Tags to Invoices based on [Channel]. If OR does implement tags, is there any other dimension that could use a Tag? I could think of PM Customer, or potentially or Owned vs Managed. If you flush the idea out a little more I can add it to the list at the top. I think Tags can be powerful and we should flush out the possible uses

This sounds like a good idea but is there a typo in the Topic title? Can you please provide a little more info of the scope requested? Would it automatically create a quote and email it out? Would it use the triggers engine to define what triggers it and when? I think it would need a configuration page for defining what the % discount would be so maybe the triggers are defined there. Would it need to check if there are any open quotes for the date. I think someone that has practice doing this needs to scope out all the rules so there is a concrete ask

Yes, browser alerts on all major browsers (both mobile and desktop) are on the roadmap, as soon as iOS support comes out of beta:

https://www.theverge.com/2023/2/16/23603042/apple-push-notifications-web-apps-ios-ipados-safari-16-4-beta-webkit

Ultimately they will work everywhere - Chrome, Safari, Firefox, Edge, etc.

As far as the logout problem, that doesn't sound like it's related to 2FA, but is a different cause.  Here are some things to try:

• Check cookie settings on iOS https://www.iphonelife.com/content/how-to-allow-cookies-iphone
• Test using Chrome on iOS and compare - does it allow them to stay logged in more than 1 day?
• Also test with FireFox for iOS as another point of comparison

Hi Paul,

Intuit has added the concept of "tags" in QuickBooks online (https://quickbooks.intuit.com/learn-support/en-us/help-article/class-list/tag-transactions-quickbooks-online/L7x3G0aLv_US_en_US). As far as I know tags are available in all versions of QuickBooks online

To me, it is just another way of grouping transactions outside the chart of accounts by user-defined dimensions. You add whatever tag name you want; all tags are part of what they call a "Tag Group" (also user-defined).

I have a tag group called "ShortTermRentals" (see screenshots). You can now tag invoices, expenses, and bills in QuickBooks Online.

Here is one OR-generated invoice that I tagged with "VRBO." QBO terminology: in the screenshot, the tag is "ShortTermRentals: VRBO," which reads as "VRBO tag from ShortTermRentals TagGroup."

What do I do with these tags?

I run a P&L report like this one, where I chose to show as columns all tags from my ShortTermRentals TagGroup. It helps me compare how different channels perform for me.

I hope I answered your question

my ask: the ability to tag the invoice. I created a tag group in QBO where the tags are the OTA's (AIrbnb, VRBO..so on) then I tag the invoices appropriately. this allows me to run a P&L grouped by Tag Group to compare Airbnb vs VRBO vs ...

Hey Alin, can you clarify what you mean by "Tags"?  Is that a location or other tracking item in QB.  I'm not aware of any feature called "Tags" but then I know Intuit keeps adding a lot of new stuff, so maybe that's there now.  And if it is there, can you confirm if it is available in all versions including the lower starter plans?

1) Is it possible to be part of the beta for AirBnB transactions API?

The Airbnb Transactions API is still in testing right now. There is no private beta yet, and we plan to release it to all when it gets through testing.  Should be out in Q1 so just a couple more weeks, or maybe the beginning of April.

2) just to be clear the suggestion about customizing the memo / description fields, I may not have used the correct terminology. What I meant is that in setting up the transaction structure (it can be on the same screen that one selects the accounts and classes) allow a way to configure the memo/description fields by using "Field Codes".

Yes, that's a great idea, and I understand what you mean.  Field Codes are already a deep part of our system, used in many places, so it would not be difficult to code it.  Like everything, it just needs to be planned out, dev'd and tasked.... and in line with current priorities/resources.

I love this thread and I can't wait for the first two points to be fixed. no more manual adjustments on my side.

my ask: the ability to tag the invoice. I created a tag group in QBO where the tags are the OTA's (AIrbnb,  VRBO..so on) then I tag the invoices appropriately. this allows me to run a P&L grouped by Tag Group to compare Airbnb vs VRBO vs ...

hope this ask make sense,

Alin

Current messaging features only pull Airbnb messages that are part of a booking.  When a guest has an issue and "Airbnb Support" sends a message, there is no way to see this from within OR.  OR should pull in all messages in the Airbnb inbox, even those not associated to a particular booking.

While Owners can't set up their own payment processors, it is possible for you to set up individual payment methods for each property (or group of owned properties) so the owners receive payouts directly. That can be easily configured once each owner has been approved for a payment processing account.

I understand the confidential information relating to this, and you wanting the Owners to set up their own accounts.  It is likely that this will be added to a future update of the Team Access system. In the meantime, would it be possible for you to do a video call with screen sharing, so that your Owner could type the credentials in directly without having to provide them to you?

https://www.ownerrez.com/support/articles/payment-processing-common-issues-questions#multiple-accounts

You pretty much nailed it - the 2 payments was built into the original code.  We definitely understand that this needs to change, and it will, but it's a major rework effort that hasn't quite made it to the top of the list considering the large amount of work involved. It will eventually for sure, but, I do not know when.

Hi Ken,

thanks for the quick response. I understand we can set the %, the issue is that we need to charge 50% on most bookings as they are within 90-60 days, it's just the minority of bookings that are a few months out that need a different schedule and more than just 2 payments, which goes back to the purpose of the thread that we need to be able to schedule more than 2.

Having said that, I understand if 2 is hard coded, the coding lift to change may be substantial and therefore there is likely other things that are more important. I just wanted to make the business point that not being able to have more than 2 has some financial impact on the business.

You don't have to charge 50% when the booking is made, you just have to charge something.  You could set it to 10% or even 1%.

Agreed, this would be a nice feature.  One that AB&B could use as well.  I only do request to book and no instant booking because of this.

Yes, this is a known need, and we do intend to do it, but it's not a top priority at present.

To add one more reason to create urgency for this request. Being able to not charge 50% when a guest makes a booking that is several months in the future and have this implemented as a process in the system will allow hosts to reduce their risk with merchant CC processors (Stripe) in my case and reduce the amount of risk withholding they make. They want hosts not to collect too much in advance because they are on the hook if we don't deliver on the accommodation. 

Paul,

Thanks for the detailed reply.

1) Is it possible to be part of the beta for AirBnB transactions API? As you can see I have a lot of experience with accounting software and QB integrations. I haven't turned on QB yet as I am doing a review to make sure I have a good smooth and planned transition from my previous processes but will happily turn it on to help test the integration.

2) just to be clear the suggestion about customizing the memo / description fields, I may not have used the correct terminology. What I meant is that in setting up the transaction structure (it can be on the same screen that one selects the accounts and classes) allow a way to configure the memo/description fields by using "Field Codes". Another product that I used to sync AirBnB/VRBO transactions in the past added this over a year ago and it was really helpful to have more complete data in QB and it may not be a heavy code lift.

Thanks,

Manel

Are browser (at least Chrome) alerts also part of the same development path? I don't know how much of the coding is overlap between the two alert types.

As a related note, I don't know if it is a bug but my team member gets logged out of her home screen IOS app at least daily (it may be more often) even when checking the remember me box. I don't know if this a result of some setting in Safari or IOS (if it is it would be great to have some sort of note on how to address it) or if it is because the admin login seems to be different from team member log in (ie no 2FA for team member even though they have Admin role). Will the alerts still come if they are logged out of the app? If not, this issue will become more salient once the alerts come out.

Thanks you,

Manel

How does one know if their discount code is getting used? We don't! How can we run different promotions and know which one is most effective if we can't track the number of uses a discount code gets? 

OR is not very friendly to marketing efforts, and this needs to change. Marketing is becoming much more important as competition increases. 

This already exists, as a trigger option:

Many guests will extend their stay if they receive a discount for an unbooked night adjacent to their stay, and the owner/manager gets to increase occupancy and revenue. It's a Win win. Doing this manually is very time consuming. A conditional trigger that can analyze the calendar and ask the guest if they want to extend their stay or check in a day early would be amazing. 

hichee.com provides comparison

Hi Ken,You make a fair point, thanks.  I agree this isn't top priority, just nice to have.

Respectfully, as you note, it has been 4 years since this was requested, and in all that time it only got 8 upvotes.  So it wouldn't be viewed as a high priority I'm afraid.

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/rate-check-feature-direct-booking-cost-comparison)]

Yes - 4 years.  I've added my vote to the other feature request.

A similar feature has been requested recently:

https://www.ownerrez.com/forums/requests/rate-check-feature-direct-booking-cost-comparison

I think it would be very useful to see the comparison of rates on various sites, so that guests have an assurance that they are getting the best rates and we can also use to ensure that our direct website rates are rightly priced.

It's almost 4 years since this feature was requested. Any ETA on when this could be made available.

Not 6 years but 4 years ago (Mar 2019) ... but that's a bad sign too. I am also looking for such a feature and I want to make sure that we combine the votes, if that makes any difference in getting such a feature implemented sooner.

Yes it is! Very similar. It could be a bad sign the feature was requested 6 years ago.