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This feature has been released! Read more about it here on our blog. 

Have you tried this Stacie with the new options available on ORZ?

Interesting article about the Google Layoffs.  Layoffs hit Google Flights the most, and not the other parts of Google Travel, which include Vacation Rental Homes:

https://skift.com/2023/01/30/google-flights-could-strategy-after-heavy-layoffs/

From the article:
Potential Strategy Changes
The inordinately large amount of layoffs at Google Flights on a percentage basis could signal:

• Greater emphasis on hotels, vacation rentals and things to do within Google Travel because this is where the money is rather than from Google Flights.

...
The source said that even before the layoffs, Google has been transitioning employees out of Flights and its airline enterprise business, and into Google Travel’s hotels, vacation rentals, and things to do, as well as sustainability. In the case of hotels and things to do, at least, there is a greater revenue potential than for flights. U.S. airlines got stingy about paying flight commissions two decades ago.
...

Would also love to be added to the beta group :D 

There's a reason we have the 30-day limit - that's generally recognized as being related to the specific business transaction (the booking) and so does not require any special permissions, opt-outs, unsubscribes, etc.  MailChimp and such already support those legal restrictions, but at present OwnerRez does not - nor do we have to because, by definition, all our automated email is within the limit.

Here's the best we have at present:

https://www.ownerrez.com/support/articles/property-management-common-issues-questions#full-year-statements

But, there are improvements planned and on the way.

I am doing the same now, but with Google forms. It is very annoying since the collected information cannot be imported into OR unless manually. If you have multiple reservations, it becomes an impossible task. It defeats the idea of having a unified picture/spreadsheet of your guests, which you might want to use later in triggered emails or else.  

Thanks!  We've filed a bug report with Airbnb.

I ran the wifi test through the airbnb app last week, but that data is no longer in my listing.

Since OwnerRez allows you to set up your own customized automatic message templates and triggers, as well as tags, there is nothing preventing you from offering your own insurance options via whatever contract you may have with the insurance company of your choice.  However, the legalities of offering insurance in the vast number of potential jurisdictions, is sufficiently complicated that we have no plans to provide commissions for insurance sales to our clients directly.

Another way to phrase this that's a standard practice within online marketing is we're wanting to setup affiliate links so when a guest purchases travel insurance, we receive a commission from their purchase. We'd also like to advertise travel insurance for our listings on our social channels, email campaigns, etc. and including an affiliate link for guests to do this would enhance operational efficiency. 

Totally agree

Would like the ability to create triggers for emails that are longer than 30 days after checkout.  This would be easy to do and would help immensely in re-targeting guests who have already booked without the need for a secondary CRM.  I think in theory OR isn't opposed to it, since the new zappier integration with Mail Chimp would allow the same kind of triggers.... but it seems crazy to have to purcahse Zappier and Mail Chimp subscriptions just to do this.... Would love this feature!

Would like to see a kick-back (commission) for selling cancellation insurance using the one that's connected to OR.  

100% need this.... it's just good for business

Hello,

I have two Soundfront vacation homes on Hatteras Island, but there is no prominent amenity for Soundfront. Beachfront is the closest option, but many renters drive hundreds of miles and even from Canada to stay at Soundfront homes in my region. Hatteras Island is the wind sports mecca, and Soundfront homes are *the* most desirable for these guests. If you look at other regional vacation rental management firms, they all allow filtering by Soundfront properties. Can this please be added to "Prominent Amenities" so it is clear to guests they are renting a Soundfront home? There are lakes on Hatteras Island, so Lakefront is not the right filter either. The other prominent amenities would potentially cause them to skip over my Soundfront homes. Thank you!

Good stuff. Hoping this is addressed in the future unified inbox I heard about I think for 2023. I've seen a very cool app from Enso Connect that asks the guest what their preferred communication method is. Maybe consider something similar for each message that goes out, to allow the guest to select how they want to hear from us. OwnerRez's system could only offer the options the host has subscribed to. But, if the host has email, native OTA, and SMS, then the template for that communication medium is automatically updated to be used going forward. Could be multiple as well. I could see guests wanting both email and SMS to be sure they get it for example. 

Consider also having a default template that can be assigned to multiple communication mediums, versus having us create new ones for each. Can always allow us to modify what we want for each and have errors/guidance that allows us to avoid doing something wrong with formatting or attachments that aren't proper for one or the other. 

Suggest to add a way to adjust the monthly rate like airbnb (manually input monthly rate for each month) 

this is essential for monthly service apartment property operator, as we usually rent out month by month. 

with the current LOS discount logic, i need to have an excel to input the monthly rate, convert to average nightly rate and then calculate the discount compare to the daily default rate. Then i have to setup discount plan  to discount for booking over 30nights. this is not stright forward enough.

not sure is there anyway to make above setting effective as i am new trial member testing the app for company. :)

thank you - i was trying to remember what channel they fed thru and could not 

When I pulled it up it feeds directly into Booking.com, because of bad experiences with Booking.com we say booking dot no

— Bluepillow is a search engine that allows you to search from between 10,000,000 accommodations around the world, in countries such as the US. based in the EU, it had very low ratings on trust pilot. 

Thank you.  I can only find my Google my business listing at one of my cabins.  My other cabins don't show up .  Interesting.

Google "vacation rentals <city>, <state>"
After the ads you will see a Vacation Rentals section with aa few properties and a map, reposition and zoom map to your place.
My place does not have a Price or a price balloon, but it did have a red dot.

How did you find your property on Google vacation rentals?  I cannot find mine.

Good Morning from Panama , Panama

Quick question, Any way of producing a yearly statement for my owners?

Thank you very much

How did you find your property on Google vacation rentals?  I cannot find mine.

I see my property is already "listed" on Google Vacation Rentals - by some European company I've never heard of called "bluepillow.com" which, in turn, redirects to my listing on VRBO.
Obviously I would rather google redirect to my direct booking ownerrez powered website rather than VRBO through bluepillow.com.
Will your integration override all the other crap that other companies have been feeding Google?

Yes, in fact I saw traffic between our devs and Google's earlier today.  So this is actively in development, as promised.

I would love to see this integration as well.  I use Stessa for 18 properties. 

Just a suggestion - since ownerrez is a time saver with all the abilities and automation, we rely on the correct information getting to our guests through automation created when guests book.  Obviously, this is no fault if OwnwrRez but one thing that lags this process and creates more to-dos for the owner/manager is when we have to resend information due to an incorrect email address being entered.  What if OwnerRez made it so guests had to enter their email twice and it had to match, much like most check-out systems.  This would drastically decrease the frequent emails typos like “@gmal.con” simple & common mistakes that create more work to correct and resend missed emails that are now missed. 

Or perhaps we could go a little further and suggest that the default could be set based on the country of the guest. This is mostly obtainable from the browser.

This post is a little old and I am not sure if the issue has been addressed, but when I change to Australia as the culture, the US still appears as the default at the top of the list in the country selection in Credit Card and other locations. 99% of my guests are Australian and I know many of them have an issue when seeing USA as a default.