Feature Requests

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That's a good question... As we read the documentation, it should be possible for you to set this in Airbnb using their app, and then for the data to remain valid since OwnerRez can't set it via API.  But, we have run into situations where it doesn't work that way.  I'd suggest giving it a try, and writing in to the Helpdesk to report either way.

How is this not completed yet? Is it just a matter of deelopment resources?

I am also anxiously awaiting Owner Rez establishing Preferred Connectivity Partner status so I can get exposure on Google Vacation Rentals. Google Vacation Rentals presents one of the few opportunities left for our industry to roadblock an Airbnb monopoly. 

We reached out to our Airbnb contacts over the holidays, and they have confirmed that all parties and events are still officially banned:

https://news.airbnb.com/official-codification-of-party-ban/

As long as this remains official policy, we can't remove our Airbnb block on the events checkbox, because if you checked it and we sent that to Airbnb, your property would be automatically delisted.

I can't speak to how other competitors are handling that with Airbnb, I would imagine that if they are openly stating on their Airbnb listing that they allow parties, that would be a violation of Airbnb policies that would need to be enforced by Airbnb.

Note that it is perfectly possible for you to use OwnerRez to offer party and event services on channels other than Airbnb, while still having your property listed on Airbnb without allowing parties there.

https://www.ownerrez.com/support/articles/property-descriptions

How is this not completed yet? Is it just a matter of deelopment resources?

We have had the ability to preview the AirBNB rates for a while now. Having the same capability for Vrbo, or all channels for that matter, would be very helpful.

Please consider adding an address verification API.
Groups like Melissa provide this.
I went through my rentals this year and 14 of them had bad addresses uploaded by guests.
Tremendous potential for fraud here.

Please add address verification

⠀

Any updates????? This would be so helpful! 

I would like to apply a 20% discount if a guest fills and entire GAP and the total stay is less than X nights, on a direct booking.

Obviously you have to be careful to not discount it more than the night they are filling, but some sort of dynamically scaling discount would be great.

Maybe it is 20% of each night, if all nights filled.

We get a lot of bookings from Expedia and as Ownerrez does not have an API connection, it is challenging to maintain our rates. 

I could not find this in feature requests, hence adding.

VRBO exports their listings to Expedia but this is not same. We would like to be in Expedia as a hotel like in Booking.com

Are we able to update our Wifi speed on Airbnb, or will OR overwrite this?

But not after arrival, correct? Like a message about leaving a review or similar?

Can't wait, this is a big feature we're missing currently :(,

it doesn't help that VRBO's push notifications for bookings/messages doesn't work, so we have to constantly monitor our email, to know when we have any VRBO action going on..

Unfortunately, we're somewhat limited by what the listing channels support - since most first-time guests come through a listing channel, there's not much point in offering an option that isn't available there.

We are excited to announce that we've partnered with Breezeway to offer our OwnerRez users another property care and services tool. Read about it on your blog.

Breezeway has let us know that existing mutual customers should reach out to their account managers or support@breezeway.io for assistance with the migration process managed by Breezeway to avoid property duplications. 

IMPORTANT UPDATE: I'm sure the folks at OwnerRez will have official info out soon. Before you jump in and set up the API connection between Breezeway and OwnerRez, reach out to the folks at Breezeway FIRST for proper migration.

I did the API connection last night and today I have duplicate properties in Breezeway and reservations are not syncing up properly to the properties I already had in Breezeway.  I have been on a Zoom with Chris at Breezeway and he is assisting me with the backend internal connections now to connect everything correctly.

Not a major deal but time consuming and can be confusing to your cleaners and vendors. Fortunately I have a small crew and gave them a heads up. 

Please add more options to explain the type of heating or cooling a home may have. For example in heating we only have "Fireplace" "Woodstove" "Central Heat". Many homes in our area use Kerosene Monitors to heat the home as well as portable space heaters. In the summer some homes have evaporator coolers (swamp coolers) or portable AC units. More options to accurately explain how the home is heated or cooled may cut down on the amount of emails I have to answer. 

This is true! We have been working with Breezeway to complete this integration for some time now, and we are finally finished. The integration is now live! This happened right before the Holidays, so we have yet to make an official announcement. Look for our announcement on our blog soon!

Just did the same! Fingers crossed!

I just went in to my Breezeway account, Settings > Integrations and there was an option to connect to OwnerRez. I authorized it. and it appears connected. Just need some new reservations to come in to test the connection.

It’s on their website as a Q1 launch.  

SCRATCH THAT!  It is no longer “coming soon” - OwherRez: is the connection with Breezeway completed?

https://www.breezeway.io/integrations

Hey Julie, did you actually see that somewhere or are you referring to the above comment. Just want to celebrate if its true!

It would be great to be able to create a discount that would give a $ amount or % off if the total booking amount was a certain minimum.

For instance, $50 off a booking of $400 or more.

this is a very common type of discount and it's a bummer not to be able to create that. 

I give my cleaners portal access for each property they clean. However, I sometimes need to assign different cleaners to a house for just one cleaning here or there, and sometimes need the cleaners to not see a booking or block on a property they have access to because that house doesn't need to be cleaned afterwards. I tried using tags to help direct them, but it caused too much confusion and drama. I would like to have an option to be able to hide a booking/block from specific portal users, or be able to assign a tag to a portal user that allows that user to see every booking/block with their tag.

I agree that this would be an excellent feature to add - a big timesaver.  

Please, re-enable our ability to have the checkbox sync to Air B&B.  We're losing business to our competitors who are allowing parties and are able to have that show on the site.  With the increase in available rentals and decrease in travel, even our competition who were adamantly against events are allowing them now.  We need to be able to compete on an even footing.

Thank you,

Ryan

We have received enough interest to fill our list at this time. As development finishes and we are ready to begin bringing users into the beta, we will reach out to those on the list!

I hope I am included. There was an earlier post that said we would be included if we had upvoted it, which I did. 

Can you clarify if the "upvoters" are included in the beta? 

I did not respond to the thread earlier because it seemed redundant. 

Thanks!

We have received enough interest to fill our list at this time. As development finishes and we are ready to begin bringing users into the beta, we will reach out to those on the list!

We agree with what has been said, PLEASE INTEGRATE WITH SCHLAGE ENCODE!!  I thought you guys did before I signed up for your company....I may have not had I known. 

Here is another opportunity for OR to reduce the costs of it's subscriers.

https://www.stessa.com/

The QBO integration is not complete. I have waited years for this to be done. It is so complex that I need to hire an accountant to run it for me and I have used QB for decades.

Stessa is also associated with roofstock.com to enable sale and purchase of rental property.