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Are we able to update our Wifi speed on Airbnb, or will OR overwrite this?
But not after arrival, correct? Like a message about leaving a review or similar?
Can't wait, this is a big feature we're missing currently :(,
it doesn't help that VRBO's push notifications for bookings/messages doesn't work, so we have to constantly monitor our email, to know when we have any VRBO action going on..
Unfortunately, we're somewhat limited by what the listing channels support - since most first-time guests come through a listing channel, there's not much point in offering an option that isn't available there.
We are excited to announce that we've partnered with Breezeway to offer our OwnerRez users another property care and services tool. Read about it on your blog.
Breezeway has let us know that existing mutual customers should reach out to their account managers or support@breezeway.io for assistance with the migration process managed by Breezeway to avoid property duplications.
IMPORTANT UPDATE: I'm sure the folks at OwnerRez will have official info out soon. Before you jump in and set up the API connection between Breezeway and OwnerRez, reach out to the folks at Breezeway FIRST for proper migration.
I did the API connection last night and today I have duplicate properties in Breezeway and reservations are not syncing up properly to the properties I already had in Breezeway. I have been on a Zoom with Chris at Breezeway and he is assisting me with the backend internal connections now to connect everything correctly.
Not a major deal but time consuming and can be confusing to your cleaners and vendors. Fortunately I have a small crew and gave them a heads up.
Please add more options to explain the type of heating or cooling a home may have. For example in heating we only have "Fireplace" "Woodstove" "Central Heat". Many homes in our area use Kerosene Monitors to heat the home as well as portable space heaters. In the summer some homes have evaporator coolers (swamp coolers) or portable AC units. More options to accurately explain how the home is heated or cooled may cut down on the amount of emails I have to answer.
This is true! We have been working with Breezeway to complete this integration for some time now, and we are finally finished. The integration is now live! This happened right before the Holidays, so we have yet to make an official announcement. Look for our announcement on our blog soon!
Just did the same! Fingers crossed!
I just went in to my Breezeway account, Settings > Integrations and there was an option to connect to OwnerRez. I authorized it. and it appears connected. Just need some new reservations to come in to test the connection.
It’s on their website as a Q1 launch.
SCRATCH THAT! It is no longer “coming soon” - OwherRez: is the connection with Breezeway completed?
https://www.breezeway.io/integrations
Hey Julie, did you actually see that somewhere or are you referring to the above comment. Just want to celebrate if its true!
It would be great to be able to create a discount that would give a $ amount or % off if the total booking amount was a certain minimum.
For instance, $50 off a booking of $400 or more.
this is a very common type of discount and it's a bummer not to be able to create that.
I give my cleaners portal access for each property they clean. However, I sometimes need to assign different cleaners to a house for just one cleaning here or there, and sometimes need the cleaners to not see a booking or block on a property they have access to because that house doesn't need to be cleaned afterwards. I tried using tags to help direct them, but it caused too much confusion and drama. I would like to have an option to be able to hide a booking/block from specific portal users, or be able to assign a tag to a portal user that allows that user to see every booking/block with their tag.
I agree that this would be an excellent feature to add - a big timesaver.
Please, re-enable our ability to have the checkbox sync to Air B&B. We're losing business to our competitors who are allowing parties and are able to have that show on the site. With the increase in available rentals and decrease in travel, even our competition who were adamantly against events are allowing them now. We need to be able to compete on an even footing.
Thank you,
Ryan
We have received enough interest to fill our list at this time. As development finishes and we are ready to begin bringing users into the beta, we will reach out to those on the list!
I hope I am included. There was an earlier post that said we would be included if we had upvoted it, which I did.
Can you clarify if the "upvoters" are included in the beta?
I did not respond to the thread earlier because it seemed redundant.
Thanks!
We have received enough interest to fill our list at this time. As development finishes and we are ready to begin bringing users into the beta, we will reach out to those on the list!
We agree with what has been said, PLEASE INTEGRATE WITH SCHLAGE ENCODE!! I thought you guys did before I signed up for your company....I may have not had I known.
Here is another opportunity for OR to reduce the costs of it's subscriers.
The QBO integration is not complete. I have waited years for this to be done. It is so complex that I need to hire an accountant to run it for me and I have used QB for decades.
Stessa is also associated with roofstock.com to enable sale and purchase of rental property.
This is how Hospitable PMS integrated with Schlage Encodes and includes it in their PMS pricing. Can't be that bad for that start-up and their users love it.
Yonomi?
Anytime someone wants to "Schedule a Call" rather than disclose pricing a little red flag runs up the flagpole.
Seems to me your customers have spoken.
You have announced a large OR price increase. How about direct integration so that we can save some money.
No one is interested in having one more hand in our pockets.
I'd like to be included in the beta as well, if possible.
We'd also like to be included in your beta testing, if possible. Thanks!
Agree. The Yonomi API I've shared https://www.yonomi.com/integrations is a solution to integrate to many devices, both locks and other smart home appliances. They are owned by the same company as Schlage, but work with other market products. I don't believe there's a fee either passed along.
Hello! Tag automation is planned. We're trying to see if we can get to it as part of the roadmap in 2023. Stay tuned!
Hello we would greatly appreciate direct integration with the Encode locks. They are one of the more popular locks and work really well. I second what many have said about not wanting to manage a second account/integration when 99% of the functionality is there inside of OwnerRez except for the API connection to the lock.
This would be our teams most requested feature looking forward to 2023.
Unfortunately, since the listing channels don't support this, it is not likely that we would add this capability.
You could do something vaguely along these lines by using the old-school surcharge-based Refundable Damage Deposit - just set that as a percentage rather than a fixed amount. However, you'd have to manually refund it, and in most cases you'd be stuck paying the payment processing fees every time, so this approach isn't really recommended.
Beside the additional cost, some of the downsides would be having another account to manage. Another logion/password, another site where hackers can get in and capture email addresses\password\potentially lock codes.
