Latest Activity...
Dynamic Pricing questions. Pricelabs, Beyond Pricing and others are designed to suggest price changes based on comparable occupancy. Here's my challenge. How can the suggest price change if they don't use apple-to-apple comparable info? How can you accurately suggest a rate change for a home with a private pool if you're using occupancy data that is heavily weighted with homes without a pool? The same applies to homes 300 ft to the beach when you lump it in with homes 15 blocks from the beach. Anyone else questioned this flaw? How did you overcome this challenge? Is there a product that allows you to choose a true comparable set across both VRBO and AirBnB? This would allow you to track their occupancy and rates.
Been on the list for years.....add your vote and maybe they will move it up the priority list.
https://www.ownerrez.com/forums/requests/payment-schedules
Been on the list for years.....add your vote and maybe they will move it up the priority list.
https://www.ownerrez.com/forums/requests/payment-schedules
me too please!
There are event-based trigger options as well, but they are currently limited. These options include booking creation/cancellation, payment, property changes, and Renter Agreement signing, currently there is not a trigger option for the SecDep being signed but this may be an option in the future.
OwnerRez does have an app. The best kind in fact, a PWA that doesn't require approval from an app store.
This Yonomi API being part of Schlage makes it seem it could be the technology for OR to integrate with.
I did as well. Here's the API from Yonomi they used for the integration https://www.yonomi.com/use-cases/vacation-rental
About Yonomi (part of Allegian/Schlage family)
Yonomi is an IoT integration platform that brings your software applications to life, faster.
The Yonomi Platform is the fastest way to integrate smart devices to build IoT solutions. The platform provides the tools and frameworks needed to easily connect, control, and automate smart home devices. Yonomi software is used in more than 1.2 million homes globally and integrates more than 2.7 million residential devices.
Yonomi is a part of the Allegion family of brands and the integration partner of choice for Schlage Locks. Allegion is a global pioneer in seamless access, with leading brands like CISA®, Interflex®, LCN®, Schlage®, SimonsVoss® and Von Duprin®. Focusing on security around the door and adjacent areas, Allegion secures people and assets with a range of solutions for homes, businesses, schools and institutions. Allegion had $2.7 billion in revenue in 2020, and its security products are sold around the world.
Yonomi has offices in Austin, TX and Boulder, CO.
Right now there is only a time based trigger allowed as opposed to an event based trigger. I need a message sent as soon as the security deposit is scheduled. Sometimes I get last minute bookings so a time based message wouldn’t work. I also like sending important information like the door code as soon as it’s available rather than waiting two days before the checkin to send the info.
I agree. Let’s get this feature going!
What’s the status here?
It's planned for next year, but in the meantime, you might just want to create some code discounts instead of tags. The suggested reasons -- "repeat guest" and "friends and family" would probably be better done as codes anyway.
https://www.ownerrez.com/support/articles/discount-codes
Any update on auto discount by tags as a feature?
You can control that by discount code position (order). Make it apply right after rent but before other surcharges and taxes. That is what i do.
Not defending BP but could that be your market/ overall market? We use pricelabs by the way.
I tracked market revenue loss with a contract with BeyondPricing and they wanted me to pay them to continue to loose money with them. Not my idea of an ideal partner.
Improvements to this area are planned for the coming year.
Same. Just found out today that imported calendar conflicts only come to the main account holder. Makes no sense.
Please consider adding tags and account level custom fields as INSERTABLE on property descriptions
I want to know whether guests checking in the upcoming week have opened my 2 critical emails or not. Right now that's a pain to figure out for even just my 4 properties. Adding a check-in time (after & before) filter in the communications history would solve this problem and limit the display to just those bookings coming up, rather than the way it shows it now which is all bookings. It would also be helpful if the booking check-in date was displayed and the list could be sorted on it.
How do you add a mandatory custom field to your booking widget? Found your response and it sounds exactly like what I'm trying to do.
Displayed and required/optional custom booking fields are filled out by the guests as part of e-signing the rental agreement.
Yes I agree completely. We have a team of 4 and each of us getting alerts is rather challenging.
As far as I can tell there is really only one option for alerts, e-mails to the primary account profile email. Ideally we would have mobile notifications or at very least text messages on critical alerts such as guest messages, inquiries, etc.
Right now using a shared e-mail is a pain because they can get buried with other e-mails, one team member marks it read so the other three don't see it as unread message, etc.
One option could be under Team Access, for staff members, have a check box "Receive system alerts". This would at least let each one get their own e-mail. Additionally you could enter a phone number for text messages or at very least a seperate e-mail for alerts such as phonenumber@mms.att.net.
Yes. And given readability concerns and the lack of a 'signature' (similar to signnow or docusign), I wonder how supportive this agreement would be amidst a contested legal battle. The mobile experience is really terrible.
Personally, I don't think a guest app is the solution as that increases the barrier to entry. Instead, just build a truly mobile friendly guest experience... even if that looks like piggybacking off of someone else's technology.
...my unsolicited 2 cents. :)
Hello!
I think people that are added for full access with the new team member feature should also receive system alert emails. I just signed up someone who co-hosts for me and it would be very helpful if they can be alerted to inquires or bookings.
Zapier integration - fantastic! Count me in please :)
Doug, I feel your pain on that issue. I frequently get messages from guests asking how they are supposed to see the details of what they're signing, and I have to explain how they can view the content of the Agreement when looking at it on their phones. 🤦🏻♀️
Just as an FYI, here's the reply from Chris when I reached out to OwnerRez specifically about this in April, 2021: "Yep, this is still on the todo list -- we will overhaul all of the guest forms to make them more mobile friendly and possibly mesh them together into a guest portal. That's a large effort and we haven't scheduled it for dev yet."
Currently you can't set codes to be percent of rent because they could apply to some days and not others based on date criteria, and there wouldn't be a way to calculate that after the quote is created when the discount code is applied later on. We have plans to fix that, but we need to add nightly rent tracking to get there so it's a larger task.
In the meantime, you can accomplish the same goal by position -- set position on the discounts and leave the surcharge position blank, or set lower numbers on discounts and higher numbers on surcharges. Then the percent will apply only to items above it -- which will be just the rent, since the surcharges are ordered below it.
You can see more details in our discount code support article.
Please allow a Discount code to apply ONLY to Rent and nothing else.
It doesn't make sense to discount surcharges, and I certainly don't want to increase the surcharges to make up for the discount.
I'm in the same predicament. We have a 4 month long stay being paid via an insurance claim. I want to just have the insurance pay monthly but I could only send them a full bill.
It's in testing and hopefully will be released in the near future.
