Feature Requests

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Booking Uploaded Files Screen 0 replies

Le Touquet Holid
Jul 15, 2021 1:13 PM
Joined Nov, 2018 113 posts

Could we please have a description field on this screen that is linked to each file? The filename doesn't always indicate what the file may be about.

Quote and block dates 8 replies

Kelly M
Jul 15, 2021 12:58 PM
Joined Apr, 2021 27 posts

This is the #1 most needed and desired feature for me!! I really need a way to allow guests to complete the booking process while holding the dates.

Coupon or discount line in the quote/invoice 26 replies

Ken T
Jul 14, 2021 2:23 PM
OR Team Member Joined Aug, 2019 1704 posts

I think you're looking for this?

https://www.ownerrez.com/support/articles/discount-codes

Coupon or discount line in the quote/invoice 26 replies

Donna M
Jul 14, 2021 12:35 PM
Joined Sep, 2017 41 posts

I see the status states that this feature has been released. But I'm not finding the directions on how to do this. Please point me in the correct direction or list it here.

Mobile version of calendar widget 5 replies

Chris Hynes
Jul 13, 2021 5:06 PM
OR Team Member Joined Oct, 2012 1403 posts

Looks like you have a javascript error on your page that may be affecting general layout:

Uncaught ReferenceError: google is not defined
at infobox.js?ver=1.1.9:127

If fixing that doesn't solve the issue, send in a ticket with more details to help@ownerreservations.com and we'll have a look.

Mobile version of calendar widget 5 replies

Coldwell Banker
Jul 13, 2021 2:46 PM
Joined Apr, 2021 2 posts

Hello Chris

my is no working on small screens

https://www.cblacostarentals.com


you can get back to me: arturo_traslosheros@coldwellbanker.com.mx

thanks

Edit calendar directly from "Month View" without needing to navigate to different pages 0 replies

Colin M
Jul 13, 2021 11:36 AM
Joined Feb, 2019 1 post

Under "Bookings" with "Month" view, it would be great to be able to block and unblock dates directly on "Month View" without needing to change pages. There is a feature right now with the wand that pops up when you highlight dates (and creates a pop up) but that redirects you to another screen once you confirm

It'd make blocking dates 10x easier if you could confirm everything on the pop up and then move to the next dates to block (or unblock)

Zapier Integration 51 replies

Chuck K
Jul 12, 2021 7:11 PM
Joined Oct, 2019 89 posts

Another big vote for Zapier.

Guest Registration Form 3 replies

Ken T
Jul 8, 2021 7:28 PM
OR Team Member Joined Aug, 2019 1704 posts

Yes - go to Settings > Legal Agreements. Click the little pencil icon to the left of the agreement you want, and select Download Example PDF.

That will give a generic agreement showing the field codes, but without data populated. You can see an agreement with fields populated by selecting Preview, but that's real guest data that may not be appropriate to share. If you choose to do this though, there's a Download PDF button on the Preview screen.

Guest Registration Form 3 replies

Anna WonderView
Jul 8, 2021 7:18 PM
Joined Jul, 2021 2 posts

I have to present the agreement form for Ascent payment system in order to setup an account. I entered it into ownerrez but can't find the way to download / save it so I can send it.
Is there a way to print it / export to pdf? I'd love to use an example with the fields set from the booking so they could confirm it shows the dates etc.
Thank you!

Zapier Integration 51 replies

Kristi S
Jul 8, 2021 11:17 AM
Joined Jun, 2021 2 posts

You can use it to integrate two separate apps together. For example, you could sell gift cards through a plug-in and have a zap that triggers when a new gift card is created, then create a discount code in ownerrez.

It's a great way to extend the features of ownerrez without ownerrez having to do all the work.

Should be higher on their priority list because of this.

Tax Reports: Summary and Detail: Missing a Needed Total 1 reply

Dori123
Jul 7, 2021 2:19 PM
Joined Sep, 2020 90 posts

These tax reports both list the "Total Amount" for all invoices in the period. But for a tax report, we don't need the "Total Amount." We need the"Total Amount" MINUS the tax. In other words, we need both the "Total Taxable Amount," and the "Tax Collected."

This would allow us to verify both the taxable amount as well as the tax collected against the Quickbooks report.

Thanks!

Please allow tel: and sms: links in copy 6 replies

Chris Hynes
Jul 6, 2021 5:24 PM
OR Team Member Joined Oct, 2012 1403 posts

tel: is really the supported one: https://css-tricks.com/the-current-state-of-telephone-links/

sms: is supported by a few browsers but tel: is supported everywhere, and long tapping on it should give the option to sms instead of call.

Please allow tel: and sms: links in copy 6 replies

Alece
Jul 6, 2021 5:07 PM
Joined Jan, 2020 220 posts

I see that tel: is an available option, but I'd love to be able to utilize sms: as well!

Collect Photo ID Option in Rental Agreement 198 replies

Debbie K
Jul 5, 2021 7:40 PM
Joined Jul, 2021 1 post

Have y'all been able to add this feature yet?

Private Note Field for Properties 7 replies

Wren Beach Renta
Jul 5, 2021 1:54 PM
Joined Nov, 2017 4 posts

I second this request! I want to be able to go to one spot for each of my properties!

Custom Field for "Fees" 3 replies

Paul W
Jul 5, 2021 11:32 AM
OR Team Member Joined Jun, 2009 861 posts

Valerie, Thanks for the additional feedback and examples. Unfortunately, there is not a field code that will pull in a table of the fees from the Transactions tab. It's a good idea though. One of the reasons we don't have more field codes for multi-record things like that is styling. A table or bullet list has to include it's own layout and styling inherently which make sit hard for users to use within their own message templates.

API for Uploaded Files 1 reply

Paul W
Jul 5, 2021 11:26 AM
OR Team Member Joined Jun, 2009 861 posts

Hi SBF VR,

Unfortunately, there are no API end points for saving or storing files. However, I converted this forum thread to a Feature Request, so that you (and others) can up-vote it.

Trigger For Exact Day of Week Trash Reminders 60 replies

Sloanish
Jul 4, 2021 6:25 PM
Joined Jun, 2018 148 posts

Should be very easy to do. Please!!

Cohost messaing from OR to show as Cohost, not owner 10 replies

Sloanish
Jul 4, 2021 6:23 PM
Joined Jun, 2018 148 posts

Yes

API for Uploaded Files 1 reply

SBF VR
Jul 4, 2021 4:39 PM
Joined Jul, 2018 29 posts

Any API calls for the Files area of a booking? I want to collect and store the guest's photo ID as part of the booking and looks like I'll need to create a page for that, so it'll save some steps if I can take the uploaded file, compress it down a bit to keep it under 1M and then store it on the booking record.

Show the Day of the Week next to dates whenever possible 1 reply

Julie A
Jul 4, 2021 11:13 AM
Joined Mar, 2019 23 posts

This would be very helpful

Cohost messaing from OR to show as Cohost, not owner 10 replies

Julie A
Jul 4, 2021 11:11 AM
Joined Mar, 2019 23 posts

Yes please!!!

Custom Field for "Fees" 3 replies

Val Rogers
Jul 2, 2021 5:37 PM
Joined Oct, 2016 34 posts

Hi Chris,

I send my clients a "New Booking" notification email as well as a "Booking Final Report" email for each booking.

In those emails I want to include all of the fees (or expenses) charged to the client (property owner) for each booking.

The custom fields I've created for those fees are:

Payment fee (cc processing fee): BXPAYFEE
Airbnb Host Fee: BXABBCOM
VRBO Pay-per-booking fee: BXPPBCOM
VRAssist Commission: BXVRACOM

I also manually add my commission fee to the Transactions > Fees section of the booking so it will be captured in reports.

Currently I have to manually fill in the custom field codes with the appropriate fees so that they are included in the email templates sent to the owners.

See the link below for one example:

https://docs.google.com/document/d/18YF4pcBFIiWl46Ro7w_-GEfs4TcX76RQpV4NhDtKpDM/edit?usp=sharing

I was hoping that there was a field code that would pull anything entered in the Transactions > Fees section of a booking that we could included in an email sort of like the Billing Details table pulls the charges of the booking into a table.

Custom Field for "Fees" 3 replies

Chris Hynes
Jul 2, 2021 4:12 PM
OR Team Member Joined Oct, 2012 1403 posts

That's right, there's not a field code for particular fees or for the table itself.

There are field codes for the guest fee total and the host fee total, if that helps.

What particular fees are you trying to pull out?

Custom Field for "Fees" 3 replies

Val Rogers
Jul 2, 2021 11:40 AM
Joined Oct, 2016 34 posts

Is it currently possible to include a table or a list of all of the fees entered in a booking's Fees section under "Transactions" in an email template?

I don't see a field code available for that "Fees" section.

I send an email to my clients for each booking that sends the billing details table {BCTAB} but I also want to inform them of the specific fees related to the booking.

I've had to create my own work-around by creating a custom field code for each kind of fee that I might enter in that section but I have to manually enter the fee name/amount in each custom field code on every booking.

Thanks for any help!

Aggregate Data for Owner Statements 3 replies

Alece
Jul 1, 2021 4:24 PM
Joined Jan, 2020 220 posts

This is one of the reasons I still have to manually generate my owner statements each month, pulling data in from OR owner statements & reports to get it to offer the information as well as the look/layout I need.

Cohost messaing from OR to show as Cohost, not owner 10 replies

Alece
Jul 1, 2021 4:21 PM
Joined Jan, 2020 220 posts

YES YES YES!

Add a confirmation requirement for regenerating a guest code 2 replies

Alece
Jul 1, 2021 4:19 PM
Joined Jan, 2020 220 posts

YAY! I just finished reading the most recent release notes... I live for these updates! :)

Add a confirmation requirement for regenerating a guest code 2 replies

Joel P
Jul 1, 2021 4:14 PM
OR Team Member Joined Oct, 2009 150 posts

Funny you should mention that, this is already on our roadmap! Keep an eye on our release notes!