Feature Requests

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This would be great - I would love the ability to search for "conference" as my place is near a convention center and I would love to get a quick list of all conferences that my past guests have attended, so I can plan for future conference attendees and dates.

We are experiencing guest frustration with this as well. We would like the OwnerRez website availability to only show available dates for each property and also only highlight the dates available for arrival and departure. For example, we often restrict arrival and departure dates in our high season but since OR website is not dynamic like Airbnb's, guest's click around and receive the alert "arrival is not allowed on this date" or "departure is not allowed on this date". Since they do not know when arrival or departure is allowed they become frustrated and move on, leading to lower conversion rates and greater user frustration. 

Additionally, Ownerrez's calendar will actually show all gaps in our calendar even when they are not bookable. For example, a 1 night or 2 night gap will appear bookable on our website but isn't. There is no reason for them to be appearing as bookable. Instead, this function would account for your property restrictions and only show bookable dates to prospective renters, leading to less frustration and greater conversion for all OR website users. 

I feel like in an increasingly on demand world, where guests want instant service this should be high priority for OwnerRez. With more hosts placing a focus on direct bookings worldwide, this would help all Ownerrez user's level up to where platform's are and align everyone to this common goal. 

Here is a side by side of one of our property's of what it appears like on the OwnerRez calendar and the Airbnb calendar:

To confirm, is this the feature that you're also describing or should I open a new feature request? 

LOVING the launch of the new Broadcast feature!! Thank you!! 

As these will be primarily used (in our case) in emergent situations, it is crucial to be able to select from one of our pre-written message templates to fully maximize this feature. I have templates, for instance, for tornado warnings and freezing weather. This Broadcast feature will be a gamechanger for getting those out to our guests quicker if I'm able to select the template when building my Broadcast message. 

Yay! Already used it. Thank you!

yeah!  dreams do come true!

The ability to Broadcast to guests (via channel messaging and SMS) is here, released yesterday! Read up on the v1 of the feature here.

The ability to filter by Property Tags on relevant reports was released yesterday!

Agreed! This has been #1 on my wish list since 2023. 

Yes! We need this!!!

The photo redesign released on January 7th:

https://www.ownerrez.com/support/articles/update-2026-01-07

The video was made on December 10th. However, it is in queue to be remade for the new design, once a few minor tweaks are completed.

The "Adding Photos" article updated two months ago was the one I encountered.  I believe that the new photo implementation has been available to us for more than two months.

The photo carousel display issue was an unintended result of the Photos page redesign. It is currently in the Code and Test cycle to get the update released, restoring functionality back to normal for the photo carousel and thumbnail photos for the properties within OwnerRez. 

Can you let us now which support articles you saw that had the outdated implementation?

Recently updated: 
Core Concepts » Properties » Listing Content » 
Photos Overview: https://www.ownerrez.com/support/articles/property-photos
Create Rooms & Connect Photos to Rooms: https://www.ownerrez.com/support/articles/property-photos-rooms

Not yet updated:
Adding Photos (video): https://www.ownerrez.com/support/articles/properties-photos-adding-rearranging-deleting

I wanted to request a time log feature that tracks the number of hours you spend working or logged in to OwnerRez. This would be extremely helpful for those of us claiming Real Estate Professional status for taxes.

Actual completed date and assigned date would be helpful as well.

We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.

We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.

We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.

We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of an upvote at the top of the page.

We appreciate you taking the time to submit this feature request! As a possible workaround, you could use the Line Item Pivot report. This shows you a breakdown of all charges on bookings (rent surcharges, discounts) before any taxes are added. You could then export it to Excel and configure Excel to add them together to see the revenue before any taxes are aded: https://www.ownerrez.com/support/articles/reporting-line-item-pivot

Thanks Katie. I see 18 people  find this useful :) the future is super useful and I know end users will appreciate it. 

We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of an upvote at the top of the page.

Great suggestion—thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.

We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of an upvote at the top of the page.

YEYY

I have just started to write my own using the APIs of both. Still in testing but it is suiting my needs but needs more work.

Don’t think they ever do it! Been waiting for this for 6 years now and the more busy doing new integration that i will never use

Is there any update to this status/request?

Hi Camelle,

Thank you for the thoughtful follow-up. I truly appreciate you taking the time to explain your concerns so clearly.

On the layout and white space, I absolutely understand the frustration, especially if you rely on printing and want it to be as efficient as possible. If others are feeling the same way, I would really encourage them to share that feedback here in our official Feature Requests forum. This space is one our development team actively monitors when planning improvements and future releases. While we are aware of conversations in the Unofficial OwnerRez Facebook group, that community is intentionally more peer-driven, and we do not monitor it nearly as closely as the official forums where posts trigger internal review and tracking.  Share this link in the discussion thread and have them come comment here:  https://www.ownerrez.com/forums/requests/offer-to-revert-back-to-old-overview-page

In the meantime, I’d still recommend trying the workaround of emailing yourself a booking template and printing from your email. It accomplishes two helpful things. First, it gives you a clean, single-page printout without excess white space. Second, it creates a digital backup outside of OwnerRez, which can be useful if you ever need to reference it offline. For someone in your situation, where internet access is not always available, that can be a strong short-term solution while we continue evaluating layout refinements.

Regarding the messages appearing on the Overview page, that definitely should not be happening if they truly belong to a different booking. The intent is to display the most recent message associated with that specific booking only. If you could email help@ownerrez.com with the exact ORB booking number and a screenshot of what you are seeing, we would very much like to investigate that. If there is any cross-booking display issue, that would not be a feature request, it would be a bug, and we want to address it.

Thank you again for the constructive feedback. It is helpful, and we do take it seriously.

-Steve

Thank you Steven for your response. I do understand that it is a full process to have 2 versions. 
The new format would work I believe if you guys would tighten up all the white space. 
Several of us on the Facebook owner Rez site have voiced concerns about this.

Maybe you guys have plans to tighten all of the overview up.

My only other concern is why messages that do not belong to the current overview page are on there. It gets really confusing to see the random messages that are basically for other guests on a current guests overview.

Thanks for your reply. I will continue to print because I do not always have Internet service when someone calls or texts me and I need to look something up.

Thanks again,

Camelle

Hi Camelle,

Thank you for taking the time to explain why this is important to you. I completely understand the frustration, especially if your workflow involves printing the Overview page for a physical notebook and you suddenly went from one page to three. That is a noticeable change, and I appreciate you sharing the impact it is having.

I do want to be transparent that we will not be offering two separate versions of the Overview page. Maintaining both an old and new layout would create significant development overhead. Every future enhancement would need to be tested across desktop and mobile, and then again across both the old and new versions. One of the primary goals of this update was moving the page to Bootstrap 5, which gives us a much stronger and more reliable mobile foundation. The previous layout was not fully mobile friendly, and this upgrade positions us much better moving forward.

That said, a print-friendly version is a different conversation. Creating a tighter layout specifically for printing, with reduced white space and more condensed formatting, is something our product team could evaluate based on broader feedback. I will absolutely share your request internally.

In the meantime, I wanted to offer a couple of practical alternatives that may help, especially if your goal is having reliable access to booking details.

First, we do have a read-only backup environment at:
https://readonly.ownerrez.com

Even if the main production site were ever unavailable, you can log in there and view bookings and guest information. It is read-only, meaning you cannot make changes, but all reservation data is visible. For context, we have only experienced one true catastrophic outage in 15 years, and that event directly led to the creation of this read-only system.

Second, many users create a booking details email template that automatically sends to themselves whenever a new booking is created. This gives you a clean, searchable digital record of every reservation. If you still prefer paper, you could print that email instead of the Overview page, which is usually much more compact and avoids the extra white space.

Here is an example of what the body of that template could look like:

Booking ID: {BID}
Arrival: {BCHECKINTIME} on {BARRDAY}, {BARR}
Departure Date: {BCHECKOUTTIME} on {BDEPDAY}, {BDEP}

Guest Info:

Name: {CFULL}
Address: {CADDRPRIMES}
Phone: {CPHONE}
Email: {CEMAIL}
{BCTAB}

{BBACT}

You would just set the “To” email address as your own.

From there, you could create a Trigger so that every time a new booking is created, this template is automatically emailed to you. Then you could:

• Create an email folder called “Booking Records”
• Add a filter that automatically moves these emails into that folder
• Quickly search by guest name, booking ID, or arrival date

If you decide to print, the email format is typically much tighter and cleaner than the Overview page. Here is a screenshot below of what that printout would look like from that email so you can see how it compares.

This could be a helpful short term solution while we continue evaluating print-friendly improvements.

Thanks as always for the feedback!