Feature Requests

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Post Website Traffic Numbers next to API Connections 0 replies

Nathan
Nov 1, 2023 4:33 PM
Joined Jun, 2023 21 posts

Use a website like https://ahrefs.com/traffic-checker to post approximate traffic volumes of various API connection options. Ideally, it would be continually updated, but even a snapshot would be helpful, e.g., once a year the volumes are updated.

This is something I currently do manually but I think it would be helpful to the OR community to have these numbers

 

Trigger to send follow up to unbooked quoted inquiries 18 replies

Ken T
Oct 31, 2023 6:34 PM
OR Team Member Joined Aug, 2019 1704 posts

Yes, this is in the pipeline.  Inquiries triggers is in testing now, and then quotes triggers is after that.

Google Free - Listing API Connection 19 replies

Shawn H
Oct 31, 2023 3:11 PM
OR Team Member Joined Aug, 2021 289 posts

[This topic has been closed as a duplicate of another topic (Google Vacation Rentals Connectivity Partner)]

Google Vacation Rentals Connectivity Partner 326 replies

Shawn H
Oct 31, 2023 3:11 PM
OR Team Member Joined Aug, 2021 289 posts

[Another topic was closed as a duplicate of this topic (Google Free - Listing API Connection)]

Sync Calendar with Nest Thermostat 5 replies

Manel S
Oct 31, 2023 2:46 PM
Joined Jun, 2022 86 posts

Do all the people requesting this realize that this functionality is readily available from 3rd party integrations. Jervis (www.jervis.systems) does this and I think they had a promo on free thermostat syncs for rest of 2023

 

Don't we want OR to prioritize an Integrated INBOX, fix accounting, etc (that can't be done by 3rd parties) instead of wasting their time on things that are readily available?

 

Someone please explain their logic here... if you want it for free it is highly unlikely as it costs to operate.  OR will likley charge for it just like they charge for the Schlage integration

Sync Calendar with Nest Thermostat 5 replies

Manel S
Oct 31, 2023 1:24 PM
Joined Jun, 2022 86 posts

Do all the people requesting this realize that this functionality is readily available from 3rd party integrations. Jervis (www.jervis.systems) does this and I think they had a promo on free thermostat syncs for rest of 2023

 

Don't we want OR to prioritize an Integrated INBOX, fix accounting, etc (that can't be done by 3rd parties) instead of wasting their time on things that are readily available?

 

Someone please explain their logic here... if you want it for free it is highly unlikely as it costs to operate.  OR will likley charge for it just like they charge for the Schlage integration

Schlage Lock: Use Guest Name Instead of Booking # for Access Code Name 0 replies

Nathan W
Oct 31, 2023 12:10 PM
Joined May, 2022 4 posts

Thanks for all the hard work that went into integration the Schlage Encode Lock.

Suggestion: Use the Guest Name instead of Booking # for the access code name

There are times when I log into my lock to see if a code is set, change the access in some way, or check the access history. With that in mind it would be much easier / better to use the guests name. Currently I have a long list of Booking ID # and that forces me to have to log back into OwnerRez and match the ID number to the guests name. 

Here's a mock up showing how it currently looks compared to how Remote Lock names the code (John Doe).

 

 

 

 

Google Vacation Rentals Connectivity Partner 326 replies

Pam B
Oct 31, 2023 11:45 AM
OR Team Member Joined Feb, 2023 1 post

Very sorry you're disappointed with the GVR connectivity!
 
We were trying to provide our clients more flexibility in the integration and initial signs showed that our plans should have worked with Google. However, we are now finding this is causing issues with Googles Pricing Accuracy, so we are having to go back to the drawing board and re-engineer our solution.

If there's anything else we can help with certainly let us know!

Trigger For Exact Day of Week Trash Reminders 60 replies

Jennifer W
Oct 31, 2023 6:49 AM
Joined Oct, 2019 77 posts

Yep Thanks to Chuck K you will see his request for this in Oct 2019 and he gives his setup for each of these triggers.

It seems like a lot of work but it works and is awesome!

WhatsApp Business Integration 25 replies

Caleb M
Oct 31, 2023 3:14 AM
OR Team Member Joined Mar, 2022 174 posts

Hi Carole,

I wanted to take a second to thank you for your insight, we have some exciting changes in development regarding SMS that I can't discuss too much about. But I wanted to let you know we are making steady progress towards fixing these issues and several others.

~Caleb

 

 

Schlage Encode 108 replies

Shawn H
Oct 30, 2023 7:06 PM
OR Team Member Joined Aug, 2021 289 posts

Hi Scott - OwnerRez Feature requests are opened by users, so I encourage you, if you feel so moved, to start one for Yale/August Wi-Fi Locks integration. At present, unless there is significant interest we won't be doing it due to integration costs.

Add ability to attach files (PDF, TXT, WORD) to a property 3 replies

Meredith R
Oct 30, 2023 5:38 PM
Joined Oct, 2023 7 posts

Did anyone ever get back to you on this or did you find a work around?

Trigger to send follow up to unbooked quoted inquiries 18 replies

Ann-Tyler
Oct 30, 2023 4:48 PM
Joined Jul, 2019 22 posts

Yes, this would be fantastic.  Is there any chance OR is in the process of adding quotes to your triggers? I'd bet we could increase bookings by 10% by just following up on all the non-booked quotes that are still available.  Eager to hear where this is in the pipeline? 

Trigger For Exact Day of Week Trash Reminders 60 replies

Annie N
Oct 30, 2023 1:47 PM
Joined Aug, 2023 7 posts

Hi Jennifer

Thanks for your reply and the detailed info you provided. Sorry if this is a stupid question, the triggers you setup, have you then done a separate one for each day of the week to cover all days a guest arrives and stays a certain number of nights over the Sunday night? The one I above I guess is for when guests arrive on a Monday only?

Thanks, Annie

Trigger For Exact Day of Week Trash Reminders 60 replies

Jennifer W
Oct 29, 2023 12:21 PM
Joined Oct, 2019 77 posts

Yep I use it and it's awesome!! But I can't see how to have 2 different messages? you could leave a calendar on the fridge/guidebook? 

Here is the message i send:
Hi {CFIRST},
Just a reminder.... {PXGARBAGE}

I have a custom field for each property with the garbage instructions. Here is a sample of one:

Thanks for being eco-friendly legends! 🌿♻️
Garbage day is tomorrow Monday - Please put garbage and recycling bins at the end of the lane on THIS side of the road Sunday evening or early Monday morning.
Please bring in after they have been picked up or let us know if you will be away.

Here is a helpful guide to what can go in your recycling container:
https://www.bra.org/material-guide/recycle-in-your-bluebox/
We do not have green bin pickup at this time

Have a Trash-Tastic evening LOL

Trigger For Exact Day of Week Trash Reminders 60 replies

Annie N
Oct 29, 2023 10:54 AM
Joined Aug, 2023 7 posts

Hi

I see this is an old post but just wondering if this can still be done? As per post below, I also want to create a trigger that will be sent on a certain day of the week, Sunday (but will be different alternate weeks with general rubbish one week and general rubbish + recycle the next week and so on). It seems from post below this trigger can be set and then be automated by OR, but I can't see how do create it as it looks like all the triggers are linked to the booking rather than week day plus not sure how to alternate the trigger - I guess create 2 triggers, but then it needs to be linked to a specific weekday and even/odd week numbers?

Second to that if the trigger can be created, is it correct clicksend can be used to turn this triggered email to a sms to the guest? My property is in Australia so I understand OR SMS option only works in North America. 

Thanks for any assistance or tips here.

Hi Ben the guest does not need  to do anything. Providing OR has the mobile number stored as the main number, then I use the OR schedule email feature to send it a SMS the day before the rubbish is to be collected.  The collection alternates between general rubbish one week and recycle the next so it is important they put out the right bin. In the UK it is possible to use the option in clicksend to make it appears the SMS comes from my mobile so they can reply to you. This feature may not work in all countries. I also use clicksend to send SMS messages just before the guest arrives and just before they leave, using the OR triggers.

by David K – May 16, 2022 9:13 PM (UTC)

 

WebApp Notifications on Apple/Android 17 replies

Ken T
Oct 27, 2023 11:15 PM
OR Team Member Joined Aug, 2019 1704 posts

Yes, push notifications are in development for both iOS and Android.

WebApp Notifications on Apple/Android 17 replies

Damian D
Oct 27, 2023 4:49 PM
Joined Aug, 2023 2 posts

Are push notifications and/or SMS notifications also going to be developed for Android?  Earlier comments seemed to imply that it would only be for IOS, but as another user pointed out Android use globally is actually higher than IOS and in the US almost half the market is Android so that leaves a lot of people without a solution still.

Different inputs by platform 0 replies

Michelle B
Oct 27, 2023 1:18 PM
Joined May, 2023 1 post

I was hoping you could add a feature where you can have different amount of guests per platform. For example I would like to allow guests that book on my direct platform to bring pets but not necessarily on Airbnb. Or I would allow a different max capacity on my direct booking platform versus Airbnb. Same would apply to booking.com and VRBO allowing different values for each of these.

Year End Statement for PM 58 replies

Julie A
Oct 27, 2023 8:53 AM
Joined Mar, 2019 23 posts

I inquired about this a few months back and I was told it was possible it would not be out by the end of the year so every month I have been inputting data into my manual statements. With 65 it's a bear lol.

Year End Statement for PM 58 replies

Shoreline Rental
Oct 27, 2023 8:49 AM
Joined Sep, 2022 17 posts

Agreed. I did it manually for 8 properties last year, and it was very time-consuming and not completely accurate, now I have 29 properties, and I'm terrified it will be the same situation. I couldn't imagine for the ones who have over 50. Fingers crossed this is released before Christmas 2023

Owner Dashboard Customization 4 replies

AJ T
Oct 26, 2023 8:19 PM
Joined Jun, 2022 1 post

Has anything ever come of this? The dashboard has caused way more issues than benefits because of the inaccuracy of revenue. Our owner dashboard appears to not show VRBO bookings that aren't paid in full. So I am fielding calls about revenue issues that are totally unwarranted. 

 

Integration with guest guru 10 replies

Andrew and Brittney G
Oct 26, 2023 6:45 PM
Joined Oct, 2021 15 posts

Yes, thank you Paul, that sounds great.  

Schlage Encode 108 replies

Scott H
Oct 26, 2023 12:32 PM
Joined Sep, 2022 14 posts

Is there another feature request that will be tracking the Yale integration since this one is now released?

Year End Statement for PM 58 replies

OPCD TX
Oct 26, 2023 9:51 AM
Joined Aug, 2019 24 posts

We desperately need this! The current report they have is an overview and doesn’t pull the detailed information. Downloading 24 properties and 12 statements for each and then combining everything has been a nightmare. We were promised a solution for the past two years with no good solution! Please help 

Directbookingtools 0 replies

Jennifer W
Oct 26, 2023 8:41 AM
Joined Oct, 2019 77 posts

I am hoping to setup directbookingtools on my site which will show how much cheaper it is to book direct on my site. This should encourage people to stay on my website instead of looking at what Airbnb has.  It's so hard to get those Looky-Loos back.  
This year so far we had 75% direct bookings in July/Aug
57% direct bookings overall
But I want to ensure they stay on my site and I think this will definitely help improve our cart abandonment

Currently they can't do this

OwnerRez availability/price quote widget on your website is an external script that OwnerRez provides and it is placed inside of an iFrame on the property pages, so the dates and total price quotes that a website visitor is seeing on those property pages, are hidden from any third party scripts - thus the inability at this moment for us to be able to grab that information with our script and utilize this info to grab the corresponding total quotes from the OTAs.

 

Ideally it would be nice if OwnerRez could do this in a widget but in the time being Can we please please please at least get these "minor additions to their code"  that way myself and others could use a service like directbookingtools. It would make a huge difference for those "price shoppers" especially since many of us operate in countries in the beginnings of a recession, and where there is lots and lots of choice on Airbnb. If they've hit my website, I want them to stay on my website and book now. 

Integration with guest guru 10 replies

Paul C
Oct 25, 2023 8:33 PM
Joined Mar, 2023 9 posts

Thank you for the response! I’m looking forward to the updated inbox and integration with Guest Guru. I am really hoping it is done before March so we do not have to hire VA’s. 

Integration with guest guru 10 replies

Paul H
Oct 25, 2023 6:33 PM
OR Team Member Joined Oct, 2019 356 posts

I have had conversations with Guest Guru, and we would love to partner with them. At this time, our API does not allow OAuth Apps to view and send messages on behalf of the owner/PM. We have a lot of messaging updates planned for early next year, ideally Q1. Once our messaging updates are released, we will sync up with Guest Guru to complete the integration.

PM - Recurring Expenses 45 replies

Shoreline Rental
Oct 25, 2023 2:06 PM
Joined Sep, 2022 17 posts

Excited about this feature! Any update?

Year End Statement for PM 58 replies

Shoreline Rental
Oct 25, 2023 2:00 PM
Joined Sep, 2022 17 posts

As the end of the year gets closer and closer, I'm hoping and praying that there will be an end of year report to run for owners, as it will help greatly with taxes and reporting. Any updates on this development? Thank you <3