Feature Requests

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Integration with Marriott Homes and Villas 18 replies

Paul H
Aug 16, 2023 6:06 PM
OR Team Member Joined Oct, 2019 344 posts

I recently had a conversation with my contacts at Marriott, but I am waiting to hear back from their team to see if they are ready to move forward with this integration. Hopefully, in the next few weeks, we can get a plan laid out. The good news is they have significantly lowered the number of properties you must have before they talk to you. The required number is currently 20 properties. This is still higher than we would like, making Marriott unusable for many of our customers. But we understand those with 20+ properties want this and are willing to work with Marriott to make that happen, ideally sooner rather than later.

Schlage Encode 108 replies

Tony L
Aug 16, 2023 5:41 PM
Joined Oct, 2020 4 posts

Hello, will there be a common door function to integration with the Schlage Encode? Thank you.

SMS auto responder when missed call occurs 1 reply

Stephen M
Aug 16, 2023 2:29 PM
Joined Jan, 2023 2 posts

For example…

” Thanks for calling. Please leave a message and I'll get back with you as soon as I'm available. name, etc. “

Integration with Marriott Homes and Villas 18 replies

LakeDays.Rentals E
Aug 16, 2023 1:48 PM
Joined Mar, 2021 1 post

Following up here to see if this integration is on the horizon at all for OwnerRez?

Add moneris go portal foe Canadian hosts 0 replies

LI L
Aug 16, 2023 1:24 PM
Joined Nov, 2021 3 posts

can you please add moneris go portal in your Canadian payment method?
Moneris is very big in Canada for business payment collection.

Saved Filters in List View 11 replies

Val Rogers
Aug 16, 2023 10:43 AM
Joined Oct, 2016 34 posts

I use the Booking List view every day to filter for bookings that have not yet provided a copy of their ID and have not yet signed a rental agreement (2 actions using the report). Each time I have to set up the filters to see what I'm looking for I wish that it was possible to create a filter in the booking list view and be able to save it so that going forward I can just look at that report easily.

If all of us who use the booking list view regularly for things like this vote for this feature maybe it would get some attention.   :-)

Tag Automations 26 replies

Matthew Davis
Aug 14, 2023 2:54 PM
Joined Sep, 2022 1 post

Im not sure if this Auto Tags feature would work for this but....

 

When setting up surcharges, instead of having to select the properties individually, if we could select the surcharges and discounts based on Property Tags that would be awesome.

 

Currently if I get a new unit (and I have about 10 in progress to add to the 60+) I have to remember to go add the property to all the different charges/discounts etc individually, instead of just selecting the property tag that we use for sorting.

 

 

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Alice S
Aug 13, 2023 9:52 PM
Joined Sep, 2017 7 posts

Hi! It works! Please thank your engineers! 

Alice

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Teresa J
Aug 13, 2023 9:48 PM
Joined Jan, 2023 6 posts

Will we be able to select which specific tags we want to display on the ribbon view?  That would be ideal as I have some custom tags that would be extremely helpful to see on the ribbon view without having to click on each booking to look for the tag

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Caleb M
Aug 13, 2023 9:14 PM
OR Team Member Joined Mar, 2022 174 posts

Hi Alice,

Thank you for the report! We went ahead and passed this up to our engineers and they appear to have pushed a hotfix, please give it a try and let us know if the hotfix resolved it for you!

If you're still experiencing issues, I'd recommend emailing our helpdesk at Help@OwnerReservations.com for further help.

~Caleb

Multi-language platform. 21 replies

Suzy T
Aug 13, 2023 1:05 PM
Joined May, 2022 21 posts

Hello Owner Rez, any updates as to when the platform will be available in other languages? 

Schlage Encode 108 replies

Ozark Stays
Aug 13, 2023 12:11 PM
Joined Aug, 2020 24 posts

What all features will this schlage integration have? Will it monitor battery levels like RemoteLock does? 

Multiple Language Capabilities 2 replies

Shawn H
Aug 11, 2023 9:07 PM
OR Team Member Joined Aug, 2021 288 posts

Multi-language is on the roadmap as an important piece to tackle but it's not in development as of yet. I merged your feature request with a pre-existing one. If it received more votes, we'd get to it more quickly but for now it's on the roadmap to be tackled as soon as we can.

Multiple Language Capabilities 2 replies

Shawn H
Aug 11, 2023 9:03 PM
OR Team Member Joined Aug, 2021 288 posts

[This topic has been closed as a duplicate of another topic (Multi-language platform.)]

Multi-language platform. 21 replies

Shawn H
Aug 11, 2023 9:03 PM
OR Team Member Joined Aug, 2021 288 posts

[Another topic was closed as a duplicate of this topic (Multiple Language Capabilities)]

Unified Inbox 1 reply

Shawn H
Aug 11, 2023 8:57 PM
OR Team Member Joined Aug, 2021 288 posts

[This topic has been closed as a duplicate of another topic (Make the Inbox feature similar to other messaging apps and inboxes)]

Make the Inbox feature similar to other messaging apps and inboxes 60 replies

Shawn H
Aug 11, 2023 8:57 PM
OR Team Member Joined Aug, 2021 288 posts

[Another topic was closed as a duplicate of this topic (Unified Inbox)]

Google Vacation Rentals Connectivity Partner 326 replies

Shawn H
Aug 11, 2023 8:54 PM
OR Team Member Joined Aug, 2021 288 posts

It will be an API Integration that you turn on (like all other channel API connections).

This work has taken longer than we all wanted it to and it will be released as soon as it can! Last week's product update blog post provided an update on the timeline.

Schlage Encode 108 replies

Shawn H
Aug 11, 2023 8:44 PM
OR Team Member Joined Aug, 2021 288 posts

We will get the 3 lock integrations we're wrapping up released and then see how things go but it will likely be a while before we look into further direct lock integrations.

We discussed with Yale/August's parent company and it is cost prohibitive for us to do direct integration (i.e., Wi-Fi-based locks) at this time. Our goal with direct integrations is to offer a cost-effective option to our users.

However, we will be able to still support Yale/August locks via Z-Wave/Zigbee because of our upcoming Hubitat integration. So, we will support Yale/August but via a smart controller, not the Wi-Fi versions.

Schlage Encode 108 replies

Vinh N
Aug 11, 2023 7:08 PM
Joined Jun, 2023 3 posts

I've used Samsung smart things as a hub and it works really good. Also second Ultraloq smart locks as someone mentioned, seems well built and functions seamlessly. Actually like it over the Yale Locks I've had

Multiple Language Capabilities 2 replies

RoseraieIsabella
Aug 11, 2023 6:06 PM
Joined Aug, 2023 2 posts

I saw a post from last year saying multiple language capabilities were planned - is there an estimated time for that feature?

VRBO Commission Fee For More Accurate Reporting 23 replies

Katrina T
Aug 11, 2023 3:18 PM
Joined Feb, 2023 4 posts

Yes! Please add this feature!

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Alice S
Aug 11, 2023 9:26 AM
Joined Sep, 2017 7 posts

Hi - 

Your August 9 update seems to have removed the ability to just print a paper copy of the calendar from the ribbon view. In the past, I could open the ribbon view, use the right mouse button to click "print", pick a printer, and it would print.

Now it will only print the black and white background with dates and units and the names of guests, but no colored bar for their stay- so you can't tell when guests are coming and going. I leave this calendar on site for our housekeepers so it is truly needed. 

Could you please restore this feature/setting? 

Thanks as always for your help. 

Alice

 

Surcharges "Blend" Option 6 replies

Jason B
Aug 11, 2023 9:06 AM
Joined Jan, 2021 41 posts

@Bri F.  Thank you, let me know if I can buy you a coffee.  We can close the request.

Schlage Encode 108 replies

Hemang L
Aug 11, 2023 6:56 AM
Joined Feb, 2023 15 posts

Hello,

 

Are you also considering integrating with Ultraloq locks? I recently installed this lock in my personal home and love it so far.

 

Thanks,

Hemang.

Unified Inbox 1 reply

SunnySide Homes
Aug 10, 2023 11:38 PM
Joined Jan, 2023 12 posts

Integrate BDC, VRBO, Airbnb, SMS, and emails into a redesigned unified inbox for a more user-friendly experience. This streamlined interface to include shortcuts and allow previews of bookings directly within the messaging tab, enhancing convenience and accessibility.

Task Management 1 reply

SunnySide Homes
Aug 10, 2023 11:34 PM
Joined Jan, 2023 12 posts

Introduce a tasks feature tailored for cleaners, inspectors, and maintenance teams. This feature enables the organization of responsibilities and the tracking of associated costs. All task details and expenses will be incorporated into the statement, ensuring availability and transparency within the owner portal

Schlage Encode 108 replies

PacViewLodging
Aug 10, 2023 11:17 PM
Joined Sep, 2019 98 posts

We currently have a mixed bag and I think I can say Ive tried most of them... EZLO/Vera ia zwave option we use today as is Hubitat.  We gave also tried SmartThings.   Challenge is and always has been the piece of middleware required to communicate with the zwave hub/controller.  Lynx/RemoteLock are a couple of options but not direct integrations and of course high fees just to be able to synchronize booking information codes to the lock controller.

Schlage Encode 108 replies

Shawn H
Aug 10, 2023 10:13 PM
OR Team Member Joined Aug, 2021 288 posts

Hello - yes, we plan to support direct integration with Yale/August in the future.

by Shawn H – Aug 8, 2023 8:43 PM (UTC)
The direct integration with Yale/August will actually be for Wi-Fi locks - I didn't mean to mislead. Any Z-wave (or Zigbee) lock will require a smart controller/hub integration. Along with Schlage (and Igloo) locks, we are working on a Hubitat integration that supports such controllers. We're looking into other options, but only time will tell what is feasible.
Ben - what smart controller/hub do you use today for your Yale Z-wave locks?

Reviews on hosted home page 2 replies

Bri
Aug 10, 2023 12:56 PM
OR Team Member Joined Mar, 2022 240 posts

This can actually be accomplished by embedding a third party widget into your Hosted Website's Home page!

Our WebAssist team has done this firsthand. If you'd like more information on WebAssist services, please reach out to our helpdesk.

WebAssist is a paid service, but embedding third party widgets can certainly be done by you at any time.