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  • Channel Management » Channel Integrations » Crewdogs

    Crewdogs () is a veteran-owned travel platform founded in 2020 for the military community, sometimes called "Airbnb for the military," with verified service members through ID.me. It has grown across the U.S. and abroad, supporting Permanent Change of Station (PCS) moves, Temporary Duty (TDY), government trave...

  • Integrations » Guest Communication

    XenGuide () is an AI-powered concierge platform that streamlines vacation-rental operations by automating guest conversations across web, SMS and in-app chat and seamlessly pulling live data from OwnerRez and other leading PMSs. XenGuide automatically trains itself via listing details, photos, and any host-cre...

  • Integrations » Guest Communication

    ...)
    * What Data is Transmitted (#data) Steps for Integration

    1. Access Integration Settings

    * Navigate to your Porter Dashboard
    * Select Account from the main menu
    * Click on Integrations

    2. Add Property Management Integration

    * Under the Property Management section, click the Add button
    * A new integration entry will appear

    3. Decide how to handle Locations

    * Open the newly cre...

  • Payment Processing » Processors & Gateways

    OwnerRez offers many different payment processing () options, including the ability to accept credit cards () . However, we are not a credit card processor ourselves. We integrate with m...

  • Integrations » Guest Communication

    Protect against identity fraud, problem guests, and chargebacks with Authenticate, a guest screening solution that fully integrates with OwnerRez to help you automate guest vetting.

    With Authenticate () , hosts and property managers can feel more assured about their screening proce...

  • Integrations » Other

    Inhaven () offers a marketplace of dependable products from top brands at industry insider pricing. Using our checklists, setting up a property is simple. You can find the information you need on our blog and join a passionate community of hosts and brands committed to better travel. Inhaven helps you reach the hig...

  • Payment Processing » Processors & Gateways

    OwnerRez offers many different payment processing () options, including the ability to accept credit cards () . We are not a credit card processor, but we integrate with many industry-sta...

  • Core Concepts » Surcharges » Supplemental Surcharges

    ...lude before charging begins).

    For example, you could create a fee of $50 per multiplier, calculated per 1 guest- this would charge $50 for each guest over one. Is Taxable

    Airbnb defines which categories are taxable in each jurisdiction. Listing channels such as Airbnb, Booking.com, and Vrbo do not support untaxed surcharges.

    How wil...

  • Core Concepts » Surcharges » Advanced Surcharges

    ...rez.com/support/articles/offline-surcharge) Configure

    Navigate to Settings > Surcharges > + Create Surcharge > Advanced Surcharges > Custom Surcharge.

    Select a category for your Custom Surcharge from the Category dropdown list.

    Add your guest-facing public Description a...

  • Updates & Archives » Email Blast Archive » 2025

    ...on.
    * Under Security Requirements/Disable Payment Interfaces, make sure "Disallow Remote API" is unchecked.

    This setting is required for OwnerRez to connect properly to your Plug'n Pay gateway.

    2. Disable 'Require Match' Setting

    * Navigate to: Admin > Administrative Functions
    * Make sure the "Require Match" checkbox is unchecked.

    This helps prevent unnecessary declines due to IP validat...

  • Integrations » Devices

    Alertify () helps vacation rental hosts protect their properties by providing real-time noise and smoking monitoring and instant violation alerts. Designed specifically for short-term rentals, Alertify notifies hosts the moment activity crosses set thresholds, allowing quick intervention before...

  • Integrations » Business Intelligence

    Boost your Bookings with Bookings Cloud () , Vacation Rental Management Marketing Software by Cloud Theory () .

    Bookings Cloud offers digital marketing automation combined with analytics insights to help increase your direct bookings. Our vacation rental management platform tracks...

  • Integrations » Guest Communication

    Linkbase Technologies Inc. is one of the most advanced guest experience platforms on the market, leveraging AI capabilities. Linkbase () does this by offering AI upsells, automated lobby and smart lock access, step-by-step check-in instructions with pictures, digital guidebooks, guest data collection for direct rep...

  • Integrations » Guest Communication

    Allow guests to skip the store and arrive to more with Noshable's () seamless grocery concierge solution.

    Noshable is taking a brief pause during the off-season as they build out stronger systems, SOPs, and fulfillment processes with our partners.

    * Steps for integration (#integrate)

    * New Accoun...

  • Integrations » Guest Communication

    Make more money and streamline guest communication with Yada () - the first AI-powered platform designed to automate guest messaging while growing revenue for your hospitality business. Yada features 24/7 auto-respons...

  • Integrations » Guest Communication

    Extenteam () streamlines operations for Property Managers by providing top global talent and innovative software solutions, all while maintaining a "service-first" approach to drive success and efficiency.

    * Steps for integration (#integrate)
    * What Data is Transmitted (#data) Steps for integration...

  • Integrations » Dynamic Pricing

    Revy () is a revenue management service purpose-built for short-term rental operators. Our expert team and data-driven tools help maximize your income by optimizing nightly rates across all seasons, channels, and booking trends. Whether you manage a single Airbnb or an entire portfolio, Revy brings professional-gra...

  • Updates & Archives » Changelog » 2025

    * Enable Airbnb Transaction Sync for remaining channel-integrated accounts
    * Add language indicator for property descriptions
    * Extend cancellation grace period maximum 'hours away' to 800 hours
    *
  • Updates & Archives » Email Blast Archive » 2025

    ...t

    Duplicate VAT Fee on Some Airbnb Bookings Body

    Hi [first name],

    We're reaching out to let you know about an issue that may have impacted some of your Airbnb bookings between June 11 and June 25, 2025.

    During our recent Airbnb API migration, a small number of bookings had VAT host fees applied twice due to a transitional error in how fees were processed. This only affected bookings create...

  • Messaging

    ...other web pages in your email templates can improve guest communication. The easiest way to add a link is to highlight your text and click on the Insert/edit link icon.

    The Insert/Edit Link popup allows you to select either a Custom Web Address or a Field Code (