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I just moved over from Guesty for Hosts (formerly YourPorter).  I've always been able to see and respond to VRBO messaging through that channel manager.  Why isn't OwnerRez able to do it also?

Only two of our properties (of 8) have central heat.  So, if we choose central heat, that isn't accurate.  However, if we leave it unchecked, then guests think we do not have heat at all.

Our request would be to add propane stove, propane fireplace, floor/electric heat, fireplace w/wood as other heating options and not just in the fireplace section.

This would be a really good feature to have. I think the reason a lot of items don't get more votes is that the request falls down the page of requests and then people don't see it to vote on it. I'm replying to keep this request higher on the list so more people can see it and, hopefully, vote for it.

The Helpdesk gets a ton of support tickets along the lines of "Why did booking X do Y when I have it configured for Z", when the reason is that booking X is on a particular channel that can't do Z and is therefore configured for Y.  So, while there are a potential infinity of possible flexible options, we tend to lean away from doing them unless there is strong demand and clear need.

Longtime users can of course list dozens of things like this that are already possible, and we certainly could be persuaded to add yet another one.  Again, that's why the voting.  :-)

Cancellation policy by season would be huge for our home. We have people who want to book a year and a half out and I do not want to have a 60 0r 90 day cancellation policy for them but I do want that for our off season.

I tend to think that would create a good deal of confusion, but, I'll leave it here as a suggestion to see what the community thinks of it.

Hi, Ken. Interesting... why do you think it would cause confusion? The cancellation rule would be associated with the booking and be noted in the renter agreement. Unless I'm missing something....

It would be really great if OR would integrate with Ring cameras (and others) in order to allow and schedule turning on and off notifications.

Conops is during a stay I don't want Ring notifications of people coming and going, but day of checkout and checkin it is useful to have notifications to help keep informed of when the guests arrive or check out for scheduling cleaning, as well as while the property is vacant for security.

I think you already can, using a Book Now widget configured for contact us only?

https://www.ownerrez.com/support/articles/css-magic-widgets#book-now-inquiry-widget-remove-dates-size 

I tend to think that would create a good deal of confusion, but, I'll leave it here as a suggestion to see what the community thinks of it.

I'm surprised there are not more than 14 votes for this feature.  I think people don't know what they don't know.  This would be a money maker.  I've had two incidents in the past few months where guests show up thinking they've completed the booking process but didn't.  I was able to accommodate them so I did end up getting the bookings.  If I hadn't been able to accommodate them they would have been very disappointed and possibly dissatisfied with the service resulting in negative reviews.

That’s awesome. Thanks for the update Ken. 

That is awesome. Thanks for the quick update here.

We rarely release ETAs for development, and when we do, they tend to end up taking longer than expected... so no, it'll be done when it's finished.  But since we're actually working on it, it'll get done within a few months at most.

Integration with Google Vacation Rentals is in active development.

Integration with Google Vacation Rentals is in active development.

You may have noticed that Google Vacation Rentals is listing OwnerRez as a connectivity partner:

https://support.google.com/hotelprices/answer/11946834?hl=en

This is legally true (we've signed agreements), and should prove that we're serious about this integration to any doubters ;-) ... but, no, it does not mean that the integration is actually working and available quite yet.  As previously noted, it is in active development - towards the end, in that we're doing integration testing with Google, but we need to work through that process before even a beta release.

On that note, we have dozens if not hundreds of clients who have asked to participate in the beta.  We will reach out to those who are selected, which will be based on various technical reasons so as to thoroughly wring out all aspects of the integration as much as possible.  But, because the demand for this feature is so great, rather than doing a large-scale beta, we'll move into wide release as quickly as seems prudent.  So, if you have asked to join the beta and aren't invited, please don't take it personally.  :-)

I just ran across this video this morning. Anyway we can get OwnerRez to be a partner along with the many other PMSs that are now part of the Google Vacation Rental platform?

Check out this video: https://boostly.co.uk/difference-of-google-vacation-and-google-business/

Please can you think about the ability to have a contact us form on blog thanks. 

We'd also like to be able to adjust the cancellation policy by season... There are high-demand events here and we'd like a longer cancellation time period. Can this happen at least for the direct booking sites?

Thanks, Joel. Yes, the same workaround suffices in the meantime! 

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/zapier-combine-data-available-in-booking-and-contact-triggers)]

Hi Alece,

I'm gonna merge this with the other request as I think they solution is the same.

Wonderful! Thank you for letting me know this was possible as a workaround in the meantime. Very helpful!

Yep! 

We are intending to expand the triggers to include more info so you can save steps, but for now the Lookups serve as workarounds, as well as if you are querying with data from other systems.

That is a HUGE help! I believe, in the same vein, I could use the Guest Lookup to add all guest contact information to avoid the double-zaps I'm currently needing to get Contact info to merge with Booking info? 

Sure. After the trigger add another step and choose OwnerRez again and scroll down to the "Property Lookup" action. Follow through the prompts, and on the "Set up action" select the Property ID from step 1 like this:

In the mean time, you can use a Property Lookup action after the trigger to grab the property details using the `property_id` field from the Booking trigger.

Can you clarify what you mean here, Joel? 

Hi Alece,

That's a good suggestion and we'll be looking at adding this to the trigger data along with other things such as basic guest details in the next update to the integration.

In the mean time, you can use a Property Lookup action after the trigger to grab the property details using the `property_id` field from the Booking trigger.

Currently it takes 2 separate Zaps for me to create a Contact in OpenPhone that includes guest name, phone number, and dates of stay. (Ideally this will eventually include the name of the property booked as well, per my other request.) It would be more ideal for the guest contact information attached to a booking to be available as data points within the Booking trigger in Zapier, so that this all could be accomplished in one Zap rather than via multiple. 

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For context, my current Zaps: 

Step 1: Create contact in OpenPhone when contact created in OwnerRez

Step 2: Update contact in OpenPhone with dates of stay when booking created in OwnerRez

I am utilizing the new Zapier integration to add guest name and phone number to my Contacts in Open Phone. I'm also able to pull over the dates of stay, and I'd like to add in the property name for where they will be staying. Right now, the data available within Zapier from OR just includes the Property ID, which is just the internal ID number in OwnerRez. Having the internal property name as an available data point would be a huge help and would make multiple Zap prossiblites even more beneficial! Specifically for my Zap usage, this would allow us to see, on quick glance, where and when a guest is staying with us when they reach out via call or text. 

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For context, my current Zaps: 

Step 1: Create contact in OpenPhone when contact created in OwnerRez

Step 2: Update contact in OpenPhone with dates of stay when booking created in OwnerRez

I love how fast and IT-connected our community is!  We were literally just talking about this, internally, when the news came out last night and this morning.  Yes, we do plan to implement this, and we've been waiting because Apple didn't have it in the past.  We thought about doing the Android version - which has been out of a while - but the majority of the smartphone market is iPhone.  We have held off doing the native app for the same reason - wasting resources/time one a partial solution.  Now that web apps for phone can do push, it will push this along quickly.