Feature Requests

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This is not something that is possible, because the listing channels don't support it.

However, they do have a way of accomplishing more or less the same thing mathematically - a Length-of-Stay discount.  And OwnerRez does support this:

https://www.ownerrez.com/support/articles/length-of-stay-discounts 

Hello,

Is Ownerrez capable of adjusting the rate for a stay with a smaller number of days? (adjust the nightly rate based on the length of stay if there is a minimum night stay) For example, if I have a minimum stay of 5 nights and someone searches on an OTA for 3 nights can the software adjust the nightly rate for 5 nights to three nights? So if a 5 night stay was $1000 per night a 3 night stay would be $1667 per night.  This would greatly help with VRBO's new search system where it is almost impossible to find the calendar with available nights.  

I guess it is called dynamic pricing. Is it possible to do this without using a company like pricelabs or beyond?

Thank you,

Julie

I don't think you are getting my point. You can say 1/3 upfront or $200 up front. But the bottom line is the quote will never match the agreement. If you have 3 or 10 payments OR will always say upfront is X and then the balance is due on Z. 

For example....

If you have a 6 month rental that's $1000/mo OR can only break it down into 2 payments. The up front and the balance. And while you can modify it AFTER the booking.... your guest will be confronted with a 2 payment plan on the quote page no matter what your actual structure is. 

I don't want to have to explain to guests that my software is wrong and the actual payments are different. 

Hello Shawn, any update on this?

Crystal,
(The quote page that says "What to pay" will state either 100% up front or 50% up front) which then doesn't align with the payment terms in your rental agreement (1/3 up front and 1/3 every month on the 30th or whatever that particular rental is).

The quote page will say whatever is in the property rules. If the property rules are set up to be 1/3 upfront, that is what it will say. You can adjust your property rule to your RA or your RA to your property rule so they match. I do not include any amounts other than sec dep amount in my RA - all the amounts are handled by quote/receipt emails.

Crystal,
With regard to the "workarounds" that Ken noted there are a couple of caveats. 1) The messaging of the booking process doesn't match the actual payment schedule and there is no way around this. You have guests viewing payment terms on one page (The quote page that says "What to pay" will state either 100% up front or 50% up front) which then doesn't align with the payment terms in your rental agreement (1/3 up front and 1/3 every month on the 30th or whatever that particular rental is). And 2) It requires you to manually adjust this for every booking. If you don't mind those it may work for you.

Hopefully OR gets this into development as I know it would benefit a lot of owners.

I would like to add a modification to this feature request. It would also be nice to add trigger when a tag is added. Similar to the function above I sometimes add early checkins without charging. So it would be nice to have these triggers initiated via a tag as I use tags to indicate such things as pool heat, bbq rentals, early checkins and late checkouts.

It is possible to manually set up payment schedules on individual bookings:

https://www.ownerrez.com/support/articles/multiple-payments

Here's more ideas for how to handle nonstandard bookings:

https://www.ownerrez.com/support/articles/mid-long-term-stays 

The Airbnb pre-booking message is the ideal and most logical place to put the most important disclosure items and avoid misunderstandings. (disclose rental agreement and security deposit)  Way more visible than buried in the 'house rules'.

If you can't support it for now, is there any way that Owner Rez can just be hands off with this field (and others) and let us set it in Airbnb??? (I would ask the same question regarding pet fields, etc. in VRBO...)

Is there a way to toggle off all daily API syncs - except price changes??

Maybe I'm just revealing how little I know about how an API works.  But I can dream.

Three of our six properties are now mid-term rentals and I'm contemplating removing them from OwnerRez entirely. Payment schedules would make things SO much easier and give a reason to stay.

I would love to have a  booking types for owners. $0 stays, possibly with a cleaning fee attached. “Owner reservation”

we use breezeway and have the ability to send auto messages during “owner bookings” based on reservation type- if it’s tagged an owner stay we can send them diff messages than guest. 

would love the ability to differentiate these stays. All blocks for us are not owner stays. Some are maintenance, some are blocked for photos or deep cleans. I have to sift through at the end of the month to really see which ones were owner stays that I need to bill a clean for. 

Hope this makes sense 

PM - only show the guests' last name.  

Yes, tag automation is indeed planned for this year, so I think you're on the right track with that.

Thank you!  Yes - that works.  I was focusing on the "reports" page.  I see how it can be accomplished on the "Bookings" page. Thanks for your quick reply!

Understood. I’m thinking that if you’re in motion making tags automated (based on triggers), perhaps that would solve the problem. A guest buys a baby crib or a gift basket and the booking gets automatically tagged with that item. Then, we can run a report based on the tag or at the very least see it on the daily checklist. Might that work? 

It would be great if we could run a report (for export) that shows bookings along with tags.  I see the report that will show current stays with tags, but not all bookings with tags.

That should be possible, unless I'm misunderstanding what you're after.

Go to the main Bookings display, choose List view, and use the Filters button.  Among the many, many filters are "Has Any of These Tags" and "Has None of These Tags."  And, you can use the date filters, so you aren't restricted to any particular subset of stay times.

The resulting filtered list can be exported to Excel, and includes way more data than is displayed on the screen.

It would be great if we could run a report (for export) that shows bookings along with tags.  I see the report that will show current stays with tags, but not all bookings with tags.

Since there have been only 2 upvotes in a year, I doubt it's at the top of the priority list.  It does make sense though, and I suspect it might come along sometime after the current guest portal overhaul work, which among many many other things would potentially increase the usefulness of a report of this kind.

This request has been around for 2 years,

OwnerRez, can you expedite it and push out the option to HIDE Cancelled Bookings? It doesn't take 2 years to do that.

I have the same too, 3 different templates, 3 different triggers for 3 different homes with 3 different trash days.

It works great. Not sure why this feature is needed at all. They should be working on allowing List View customizations be saved.

3 years since this was originally requested; 6 months since it was "coming soon"; still not an available feature :/

That's great news! Any updates on the ETA for this new feature? 

We're still waiting for this feature.  Do you have an update on when it might be available? 

We have a template message that we send to guests to confirm changes they make to their booking. The template message field codes offer these great "previous" options so we can easily show a crossed-out version of the previous date or check-in time, for instance, contrasted with their new date or check-in time. You can see our use-case in below. 

However, there are no "previous" field codes for the previous number of guests or pets. Making those options available would be consistent with what you already offer and make it possible for us to more readily highlight guest/pet count changes in our email messages to guests. 

Please add field code options for:

• Previous Number of Adults
• Previous Number of Children
• Previous Number of Guests
• Previous Number of Pets

A little notes field would be nice because sometimes I forget exactly what I had in mind when setting up a discount or surcharge. For example, if I run a promotion, I might want to remember the purpose or what I was thinking when I created it. Likewise, for surcharges, I often base a generic surcharge on various criteria in my mind. Ex. a $30 "Utility fee" might actually be estimates for gas ($20) +EV charging ($10).  Or I might roll the property damage protection charge into a Management Fee that also includes something else. It would be nice to have a little space to document this.

Related:

https://www.ownerrez.com/forums/post?forum=requests&topic=disable-property-photos 

Related:

https://www.ownerrez.com/forums/requests/select-which-photos-are-sent-to-the-difference-channels-and-our-own-website 

Ability to disable property photos would be extremely useful instead of only having the option to delete them. This would be extremely useful for fully API connected users which would grant the ability to temporarily disable listing photos of a temporarily unavailable amenity (Like an under constructions deck) to then be able to re-enable the photos when the amenity is available again. All without having to re-upload and re-tag those photos.

See also this thread:

https://www.ownerrez.com/forums/general-help/rental-agreement--is-there-a-way-to-make-guest-initial-every-pa 

[This topic has been closed as a duplicate of another topic (Support Initials within the rental agreement form)]