Feature Requests

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Pets Fees and Airbnb 11 replies

Alexander E
Jan 6, 2025 3:51 PM
Member for 1 year 2 posts

Just seeing this whole thread now - I added a comment earlier about this. Based on your message above, it sounds like OR has made the change to update this. Last time I checked, though, I was still not getting a per pet pricing model. 

 

Is there some way to verify that OR now has this functionality and other than going to my settings --> Surcharges  and then configuring pet fees on a per pet basis, is there something else needed to turn this capability on?

Pets Fees and Airbnb 11 replies

Alexander E
Jan 6, 2025 3:37 PM
Member for 1 year 2 posts

Chiming in here because I'm also trying to figure out pet fees on OR. In Airbnb you can charge PER pet. So I would charge $50/pet/stay up to 2 pets. i.e. Bring 2 pets and you are charged $100 for the stay.

In OR it LOOKS like you can charge per pet. But when you set it up to be $50/pet/stay it only pushes one charge to Airbnb - i.e. Bring 2 pets and you are only charged one charge of $50 for an Airbnb booking.

Based on this it looks like the software failure is on OwnerRez - Airbnb does have the functionality, but OR is not correctly pushing the info into the API.

I'm hopeful this gets fixed...

Daily Check list email 0 replies

Nina O
Jan 6, 2025 3:08 PM
Member for 2 years 8 posts

Ability to send the Daily checklist our over email to selected staff.

 

Even better if you can do it with different time period, monthly weekly and daily.

 

 

Owner Statement - vendor column 0 replies

Shannon H
Jan 6, 2025 1:50 PM
Member for 3 years 4 posts

In the expense category can "vendor" be added as a selection to add to a custom statement? 

Pets Fees and Airbnb 11 replies

AmbroseBnB
Jan 6, 2025 1:15 PM
Member for 2 years 14 posts

That's awesome! Thank you!! Does Airbnb limit pet fees to a single surcharge or is there a way to push through multiple pet fees so that, for example, we could charge a base flat fee of $50/pet + $5/pet/night?

Year End Statement for PM 71 replies

Adria H
Jan 6, 2025 11:17 AM
OR Team Member Member for 3 years 175 posts

Gotcha:
Shoreline Rental
Mike P

Year End Statement for PM 71 replies

Shoreline Rental
Jan 6, 2025 7:11 AM
Member for 3 years 24 posts

Can I be added too please :')

Year End Statement for PM 71 replies

Mike P
Jan 5, 2025 9:35 PM
Member for 1 year 5 posts

Sorry to jump on the train as well, but if possible, can you add me as well?

Thank you,

Year End Statement for PM 71 replies

Adria H
Jan 5, 2025 7:21 PM
OR Team Member Member for 3 years 175 posts

Hi all:
Cheryl- you are on the list, no existing PMv1 users have been added to Beta, yet.

Staci-added you

Codi-added you

CWV- added you

 

Year End Statement for PM 71 replies

Cheryl R.
Jan 5, 2025 4:42 PM
Member for 8 years 23 posts

I have been waiting forever! and thought I was going to be in the first testing group. I would also like to be added as soon as possible.

Year End Statement for PM 71 replies

Staci L
Jan 5, 2025 1:52 PM
Member for 4 years 5 posts

If possible, add me too. 

Year End Statement for PM 71 replies

CWV
Jan 5, 2025 1:08 PM
Member for 6 years 63 posts

Please add me to the list.

Year End Statement for PM 71 replies

Codi N
Jan 5, 2025 12:48 PM
Member for 3 years 1 post

Please also add me to the list - thanks!

Year End Statement for PM 71 replies

Adria H
Jan 5, 2025 11:18 AM
OR Team Member Member for 3 years 175 posts

Added you to the list, Jen

Year End Statement for PM 71 replies

Jen B
Jan 5, 2025 10:22 AM
Member for 2 years 3 posts

Could you add me to the Beta list for PMv2?

Select which photos are sent to the difference channels and our own website. 37 replies

Jenny O
Jan 5, 2025 9:23 AM
Member for 3 years 26 posts

Agreed - they flagged one of my units because I have a wooden sign on the wall that says BEACH.

Notes with Date/Time Stamp and User ID 1 reply

Jenny O
Jan 5, 2025 9:18 AM
Member for 3 years 26 posts

I'd also like to see the Guest notes have a preview and link back to individual reservation notes.  It would be nice when a name comes up for any note issues to also pop up in the contact info

 

VRBO Commission Fee For More Accurate Reporting 23 replies

Edward G
Jan 5, 2025 7:07 AM
Member for 2 years 18 posts

That doesn't solve the issue. I will still have to manually import the VRBO commission report each month. What I am looking for is a way to automatically add an expense based on reservation rules. Examples: 

 

For any ORB at ORP, add a $47 Laundry Fee on the date of departure

 

For any ORB at any ORP with VRBO as the listing source, add a 5% fee as an expense VRBO Commission Fee on the date of arrival

 

Eddie

Export of full slate of rates 0 replies

SBF VR
Jan 4, 2025 2:51 PM
Member for 7 years 31 posts

Something like the rate checker, but exported to excel as a combined table into a single sheet for import into another service that doesn't support any kind of integration with OR.

Used to be a more detailed "export seasonal rates", but somewhere that disappeared and now the season export doesn't list the dates, which is pretty critical for creating a nightly rates table if you're not doing a pricing engine that generates everything as spot rates.  Where did that go??

Automatic hiding of bad reviews 1 reply

Shawn H
Jan 3, 2025 10:08 PM
OR Team Member Member for 4 years 300 posts

This has been available for a good while. Closing instead of marking released.

Reports for Archived Owners 1 reply

Shawn H
Jan 3, 2025 10:07 PM
OR Team Member Member for 4 years 300 posts

[This topic has been closed as a duplicate of another topic (Include a dropdown to include deactivated properties when running historical reports)]

Include a dropdown to include deactivated properties when running historical reports 21 replies

Shawn H
Jan 3, 2025 10:07 PM
OR Team Member Member for 4 years 300 posts

[Another topic was closed as a duplicate of this topic (Reports for Archived Owners)]

Inbox Filters (By Property, etc) 1 reply

Shawn H
Jan 3, 2025 10:04 PM
OR Team Member Member for 4 years 300 posts

Filters are included in the new Inbox, which is currently being beta-tested.

Pets Fees and Airbnb 11 replies

Shawn H
Jan 3, 2025 9:59 PM
OR Team Member Member for 4 years 300 posts

Support for per-night and per-guest fees (including pets) for Airbnb was released on December 18th!

Here is the blog post mention: https://www.ownerrez.com/blog/december-product-update-gvr-rtb-lynnbrook-group-security-deposit-holds-airbnb-per-guest-pet-night-fees-disabled-property-reports

Reporting for inactive properties 9 replies

Shawn H
Jan 3, 2025 9:49 PM
OR Team Member Member for 4 years 300 posts

[This topic has been closed as a duplicate of another topic (Include a dropdown to include deactivated properties when running historical reports)]

Include a dropdown to include deactivated properties when running historical reports 21 replies

Shawn H
Jan 3, 2025 9:49 PM
OR Team Member Member for 4 years 300 posts

[Another topic was closed as a duplicate of this topic (Reporting for inactive properties)]

Include a dropdown to include deactivated properties when running historical reports 21 replies

Shawn H
Jan 3, 2025 9:36 PM
OR Team Member Member for 4 years 300 posts

Yes, this was released back on December 18th!

Ownerrez invoice & damage insurance 0 replies

Chuck K
Jan 3, 2025 4:57 PM
Member for 6 years 93 posts

At one point, the online invoice had a button that would expand the Damage Insurance line item to show all the policies purchased.

At some point, it has changed and now that button shows the info in a new window. 

Honestly, that doesn't work for us. The pop-up doesn't print properly and actually ends up more like an overlay, obscuring the lines underneath. Or we have to capture it separately. 

We need it all on in the invoice so our bookkeeper can apply the costs to the correct reservations in our books.

Sorry to say, but getting a detail of our billing invoice shouldn't be that hard.

How about putting it back the way it was?

 

Join Mailing List Widget 0 replies

VRBOutstanding
Jan 2, 2025 2:07 PM
Member for 6 years 9 posts

Not everyone wants to do an inquiry or booking request so a "Join Mail List" button/widget which gets their name and email, phone optional would be a good way to build our CRM for marketing and having ONE repository database

Owner Block Days Before Arrival Min. 0 replies

Chris M
Jan 2, 2025 2:01 PM
Member for 1 year 6 posts

Currently, we have a 2 day minimum before arrival for all of our guests. We need that window to prepare our properties and we don't take last minute bookings. However, our owners can book themselves on the owner portal and come pretty much anytime. Even the same day, which is nearly impossible during our busy seasons. I'd like to able to have the same 2 day minimum for the owner blocks. 

Chris