Feature Requests

Sort by

• Newest Reply
• Newest Topic

Noelle-

You can export the information you're looking for by exporting your Bookings List view & sort the export file by property.

To do this, go to the Bookings tab in the OwnerRez menu bar, then select List on the far right (assuming you're not already in List view):

Once you're on the list view, use the Filter option to tell the system what date ranges to encompass, or whatever other preferred filters you'd like to sort by:

Next, use the Export button to export that file. You can either download to excel using the Export button alone, or us the dropdown arrow to choose your file preference:

Hi Caleb, 

Thank you for the instructions, however the export does not indicate which property they visited. Could this column be added? Ideally want to understand from where the majority of guests are coming to visit for each property managed.  

As far as I know, the channels do not, easily and reliably, support true monthly pricing and instead we suggest using Length of Stay (LOS) discounts. This method would support 28 or 31 or whatever number of nights you select, but does not support a month of "January" or "February" rent.

https://www.ownerrez.com/support/articles/length-of-stay-discounts

Vrbo API connected hosts should be seeing the address come in automatically at booking creation. Non-API Vrbo hosts can collect the address either as part of the rental agreement signing process. The contact details should also come in via channel bridge.

VRBO hides the address of guests on reservation information -- how can OR get that?

Weekly prices and monthly prices that are established in OR and price is consistent for each week/month no matter how many days are booked within that week/month.

Thanks!

It didn’t work for me the first time because I had it set up as a management fee, but I named it ‘cleaning fee’ so Airbnb still read it as a cleaning fee. As soon as I edited the name to ‘management fee’, it got rolled right in.

Very cool.

Hi Noelle,

If you navigate to CRM > Contacts, then export at the top right you'll be provided a list of all your guests with their address location as well. Long-term we have had discussions of custom reporting, however I can't provide an ETA for such a feature at this time.

~Caleb

A suggested feature upgrade would include the nightly pricing on the bookings ribbon view.  This would only include those nights not booked.  The option would provide a quick reference to see what isn't booked to make a decision about pricing.  

OwnerRez is one of the most robust programs that we viewed during our search for the perfect software.  However, this is a common feature with other software providers.

This seems like a fairly simple thing to add.. any plans for this?

Actually, it's looking like the push notifications will be released first, considerably before the true unified inbox functionality.  With luck you'll have push notification very soon.

The ability to receive push notifications from OR would be infinitely helpful to me! I don’t want to depend on push notifications from Airbnb/Vrbo, just to miss/not see a message from one of my direct guests until several hours/days later because I didn’t log into OR. I hope the inbox mods include push notifications!

Any update on the very rough timing for this to get "in development"?

To add as a bonus feature in the future AFTER all of the above is completed - allow exports of all messaging and to run stats on host response times, # of messages received by day / week / hour. :)

 

 

Yes please!!!

We're supporting Schlage Encode locks directly. We hit some roadblocks with a direct Yale integration, and, for now, will still only be supporting them through services like Remote Lock.
 
If you are using zigbee or z-wave Yale locks, you could use the upcoming Hubitat integration to control those directly. Hubitat is a more advanced integration, and we would only recommend it for tech-savvy hosts. It is launching in a private beta , with general availability coming after we've had some more time for it to be used in the field. 

Also add alarm.com to the integration for the smart lock code.  I though alarm.com had a pretty wide usage and surprised OR isn't yet connected.  Would love this feature.

Any update on the very rough timing for this to get "in development"?

To add as a bonus feature in the future AFTER all of the above is completed - allow exports of all messaging and to run stats on host response times, # of messages received by day / week / hour. :)

Super excited for this! I believe once you have the lock integration and a better inbox many hosts will be able to drop "other" software's being used and strengthen the OR platform overall.

Will the initial release be for Schlage and Yale or just Schlage?

It’s unfortunate that those of us that turned on notifications for official updates for this request are all being forced to turn off notifications bc people want to have back and forth conversations in a forum that is meant for official updates. Why not keep this for the official updates and let folks carry their conversations and complaints to a Facebook group or a different forum? Yes I was finally able to turnoff notifications after receiving over 45 in an hour bc people don’t seem to understand that many of us are being notified every time someone typed “me too”. Please keep us updated of any official updates if possible. I guess I will just check back once a month or so. 

You can always create a filter in your email system to put them to a folder that doesn't alert you to new messages.

Plus, this is a forum which is a system created for two-way communication.  If they just wanted one way comms, they'd do a blog post and not allow commenting.

0

It’s unfortunate that those of us that turned on notifications for official updates for this request are all being forced to turn off notifications bc people want to have back and forth conversations in a forum that is meant for official updates. Why not keep this for the official updates and let folks carry their conversations and complaints to a Facebook group or a different forum? Yes I was finally able to turnoff notifications after receiving over 45 in an hour bc people don’t seem to understand that many of us are being notified every time someone typed “me too”. Please keep us updated of any official updates if possible. I guess I will just check back once a month or so. 

I also have an OenerRez hosted website and would like to join beta.  Thank you!

I would like to join the beta if possible.  I do have my site hosted by Owerrez

Thanks!

Jeanne

This is a serious need. This seems like such a simple request (pretty standard in database apps) that would make planning everyone's day so much easier!

I see that status is Planned. Time frame OR? 

We're still working on this. Though I can't provide any ETAs, development is ongoing and steps are being made.

~Caleb

 

[EDIT] I found the issue - I can do it for direct booking but not Airbnb. 

https://www.ownerrez.com/forums/general-help/any-way-to-include-cleaning-fee-in-the-pernight-rate#68250

You can do that for Airbnb. here are my settings: 

here is what it looks like on Airbnb 

Would also like the ability to Save Views. want to setup a list view with particular columns and then recall it at a later time. ait a waste of time to continually setup a view evrytime you want to filter contents. This seems to be standard on almost any web app where list of contents are recalled from a database.  

Does this report exist yet? 

I have upvoted this but want to add a comment on how important this is:  The OR SMS system does not work with anything but US phone numbers (and Canadian).  
We get failure messages for all of our guests who aren't from the US - and we end up having to create a seperate chat group to communicate with them. I have to manually send eveything that is auto scheduled in OR. This is a big issue for those of us who have non-US based guests. 

We have to use this to communicate with our guest in Mexico. ITS FREE! OR lets get this working! Would be AMAZING!! You guys are genius you can do it!