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Bri

OwnerRez Team Member
Joined March 2022
515 posts
Topic

General Help and Questions » Checklists

Hi Michael, This appears to be a duplicate of https://www.ownerrez.com/forums/general-help/checklists which was already responded to, and the discussion has been moved to your Feature Request whe…

(Posted Feb 6, 2025 2:30 PM)

Blog » Booking.com Messaging has Arrived in Your Inbox, and Lots More Fun!

Hi Val, Thank you for bringing this to our attention. It seems that line "An electronically-signed copy..." was not removed from everywhere it should have been. I've opened a card with our dev te…

(Posted Feb 6, 2025 11:33 AM)

Feature Requests » "Daily Turnover Report" & "Same Day Change Notification"

[This topic has been closed as a duplicate of another topic ( Automated way to send text reports (by email) (/forums/requests/automated-way-to-send-text-reports-by-email) )]

(Posted Feb 5, 2025 2:50 PM)

Feature Requests » Automated way to send text reports (by email)

[Another topic was closed as a duplicate of this topic ( "Daily Turnover Report" & "Same Day Change Notification" (/forums/requests/daily-turnover-report-same-day-change-notification) )]

(Posted Feb 5, 2025 2:50 PM)

Feature Requests » Total included taxes in Property Search

Released today! Thanks so much for submitting this request, Jennifer. When "Calculate stay totals" is applied to your widgets, it should include rent, fees and taxes now. https://desk.zoho.co…

(Posted Feb 4, 2025 11:21 AM)

Feature Requests » GLITCH - Bookings page, LIST view NEEDS A SCROLL BAR.

Hi Dan, Yes, there should be a scroll bar available. Sounds like you found it! I'll mark this request as closed.  If you'd like to submit a new Feature Request for the placement of the scroll…

(Posted Feb 3, 2025 9:52 AM)

General Chat » VRBO Seasonal Cancellation Policy Setup

Hey Brent, Vrbo supports this via a new API that OR doesn't talk to yet. We do have plans to get Vrbo's new API introduced in the future, but no ETA on that yet. Right now, we're still integratin…

(Posted Jan 24, 2025 2:33 PM)

Feature Requests » Pets Fees and Airbnb

Hello, all! This support doc provides examples on how best to configure your Pet Fee, depending on your business needs. https://www.ownerrez.com/support/articles/channel-management-api-integr…

(Posted Jan 21, 2025 2:37 PM)

General Help and Questions » Booking clean up form

Any update on timing of a fully functional guest portal.  Understand some revamp steps on booking cleanbup form, etc...the post in April here suggested a revamp of a guest portal targeted by end of 2…

(Posted Jan 21, 2025 2:13 PM)

Feature Requests » Save Guest Credit Card Information for Repeat Guests

Thanks for submitting this request! While this is not currently available, we do have intentions to create a guest portal in the future. This could allow for a repeat guest to use the same card t…

(Posted Jan 21, 2025 12:54 PM)

Feature Requests » Mid Term Rental Functionality

We use Furnished Finder perpetually on all the listings we have with OwnerRez and it's the only lone platform not sync'd into OwnerRez right now. It would be amazing if there was a way to sync calend…

(Posted Jan 21, 2025 11:12 AM)

Feature Requests » Levels of Team Access Permissions

Hello, all - We do not have a definitive ETA to provide at this time on Tiered Permissions for Team Access users. It is in planning, but not yet in active development.  We fully understand th…

(Posted Jan 14, 2025 3:33 PM)

Feature Requests » Match Airbnb's most popular option by adding a "days after booking" tab to the cancellation policy menu

[This topic has been closed as a duplicate of another topic ( Additional OR Cancellation Policy Options (/forums/requests/additional-or-cancellation-policy-options) )]

(Posted Jan 13, 2025 11:05 AM)

Feature Requests » Additional OR Cancellation Policy Options

[Another topic was closed as a duplicate of this topic ( Match Airbnb's most popular option by adding a "days after booking" tab to the cancellation policy menu (/forums/requests/match-airbnbs-most…

(Posted Jan 13, 2025 11:05 AM)

Feature Requests » Stripe Identity

[This topic has been closed as a duplicate of another topic ( Implement Know you Customer (KYC) to make charge backs less lightly - ID Checking to lower Fraud. (/forums/requests/implement-know-you-…

(Posted Jan 10, 2025 2:37 PM)

Feature Requests » Implement Know Your Customer (KYC) to make chargebacks less likely - ID Checking to lower Fraud

[Another topic was closed as a duplicate of this topic ( Stripe Identity (/forums/requests/stripe-identity) )]

(Posted Jan 10, 2025 2:36 PM)

General Help and Questions » Booking clean up form

That doesn't make sense. So what you're saying whenever I do a purchase and I accept ToS it's not legal binding? So I could like.. return items after 10 years on Amazon? by wei l (/forums/users/3474…

(Posted Jan 9, 2025 2:56 PM)

General Help and Questions » Year End Reporting

Hey there - did anyone ever offer any guidance or recommendations on this that were helpful to you? by TopWater Real Estate Team . (/forums/users/347401992) – Jan 6, 2025 7:10 PM (UTC) Hi! …

(Posted Jan 8, 2025 9:08 AM)

Feature Requests » Detailed Billing Statement

Hi Jean & Shanelle, Good news! Today's release fixed this. You should be able to see those policies again when printing to PDF.  Just click the View Purchased Policies button before printing, …

(Posted Jan 8, 2025 8:01 AM)

General Help and Questions » Damage Protection

Hi Rachel, Generally speaking, when Damage Protection is enabled, it will be applied to all properties active in your account. There are some cases in which Damage Protection can be removed per p…

(Posted Dec 31, 2024 12:49 PM)