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Thanks for this.  I was able to query the amenities endpoint and parse the rooms data.  Its limited and relies heavily on string manipulation but works.  A rooms endpoint would certainly be ideal.

There's a checkbox grid at the very bottom of the screen.

Can you specify where under the Rules section to block Saturday Check in/out?

We do this now with a daily text alert to our 3rd party cleaners. At 8 am a text is sent with all arrivals and departures. If you dont subscribe to OR text service it is well worth it. We have not missed a turnaround since.  

Create SMS "triggers" for arrivals and departures like below. 

Create SMS templates like these for arriving and departing guest, putting the cell phone numbers in the TO field. 

The booking screen is WAY to crowded with information. If you try to use a phone, which 70% of internet usage is now on a phone (2021 Data) . I LOVE Ownerrez, BUT this needs to be addressed. It is way to difficult to read all the information that is presented to a guest when booking. When you compare AIrbnb, Vrbo, and OwnerRez, the screens for the OwnerRex are too complex for todays mobile usage VS Airbnb and VRBOs very mobile friendly mobile user interface. Here some basic statics:

OwnerRez Book Now Screen

Airbnb Reserve Screen - Half the data

Words 204

Characters 1113

Characters excluding spaces 954

VRBO:

Has about as many characters and words as OwnerRez but it is broken into 3 very readable pages. 

Like I said I love this software. However, IMO this is a weak point. Trying to view all that data on a 3 inch by 5 inch space is not up to today's mobil standards. 

Please consider making the booking process less cluttered and more mobile friendly. 

Thanks guys for all your hard work. 

Round up when change price in calendar, remove cents, or make it optional 

Unfortunately, our API does not yet expose rooms. I will move this topic to the Feature Request forum so other users can vote on it. 

Feel free to write in to our help desk (help@ownerreservations.com) to discuss your use case too.

It's an option in the Action dropdown button.  But as noted, with Vrbo it's not "sync now", and there is no situation where it should be regularly used.  It's only there for debugging and clearing errors.

Is this feature still there? I don't see a sync now button.

I would like to request that the property management document section be added.  A place where we can have standardized forms such as management agreements for the owners and have the ability to e-sign those docs.  I feel like it should be a given that we have the ability to generate a management agreement that pulls in fields such as address, owner name, management percentage, etc and in a couple of clicks emails that out to new owners.  

Anyone know if there is an endpoint for property rooms.  I found the field for bedroomsCount but can't seem to pull the bed info from either properties to listings endpoints.  

Bump bump nudge nudge, this is much needed!

As you've discovered, this doesn't appear to be something that Google particularly is concerned with fixed.  We'd recommend using some other calendar system, such as the one that is built into your phone.

I know this is a recent thread, but have there been any changes? My cleaner's google calendar is NOT updating with new bookings.

Rent Only, Rent Only (In Period) and the latest adds, Rent + Show-As-Rent, and Rent + Show-As-Rent (In Period) are available!

There are other new columns available too, so continue review your statement view builds to see what other adds you'd like to make.

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/number-of-nights-column-for-owner-statements-2)]

Nights and Nights (In Period) are now available as column options for Statement Views.

Were you able to copy the pop-up form within OR headers? If so, where do we do that?

Are there any plans to add the ability to export and import season definitions.

We have 32 properties and while some of the seasons pertain to most some do not.

Sometimes there are just exceptions.

It would make the process of defining seasons much easier if they could be exported, tweaked, and imported back with the tweaks to create new variations.

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/different-property-description-for-vrbo-and-or-hosted-website)]

This is a duplicate of another topic so merging them together.

Hello Randy! This is planned. Should be out this year in the 3rd quarter at the latest.

-Shawn

I think it would be great for OwnerRez to team up with REI Hub... this Accounting platform aligns more with OwnerRez in the way it's a feature-rich product at an affordable rate, and built specifically for rental property accounting. REI Hub is also built on a progressive web app platform and is a double-entry accounting platform that is intuitive enough for even the non-accountant to use. They are growing in popularity, just became integrated with RentRedi.com

I find that Qucikbooks is so expensive, and isn't created for the rental property manager. It's a general small business accounting platform that we need to force our rental property management into.

The bookings list view has a lot of useful filters including showing bookings where the rental agreement has not yet been signed. However one filter that is missing is "card on file" or "no card on file". Many owners require both a signed legal agreement and a card on file for secdep. Currently we can filter for the former but not the latter. So this request is to add a filter for "card on file" or "no card on file". Thanks! 

5 minutes is much better than 20, indeed. If a guest is going to leave a nasty review, they usually write a lot, so that's at least 2 min, meaning they have 3 minutes to see the email, open it, type everything, plug the stars and send.. probs 1% would make it.

Please do it ASAP since I have a guest that will get a bad review soon lol

Thank you guys!

Coincidentally, we discussed this the other day, and are planning to lower it to 5 minutes (for everyone).  Our research shows that that's a very good balance between "when the fastest guest would respond" and making sure it gets in before Airbnb slams the gate shut.

Yep. Just had the guest from hell and I'll be posting the review manually a few minutes before the review period expires instead of trusting OR, because the guest is very responsive to Airbnb messages and will likely see that I've reviewed her and review me back well within 20 minutes. 20 minutes is too long and too much of a risk for retaliatory reviews. I'm not comfortable with anything over 5 minutes (and preferably fewer--2 is great).

I attended the VRM Intel conference in Branson this week and met the guys from BeHome247. They claim to have an OR integration and also sync up with most smart home devices out there, so it would do what this feature request asks.

If their product works as advertised, it would also replace Breezeway (or EZCare/Turnoverbnb/ResortClean) and my RemoteLock and TouchStay subscriptions, as they claim to have native door lock/code management and guest guidebook offerings (unlike TouchStay, BeHome247's guest portal/PWA app lets guests control smart thermostats, click to check out (proactively notifying housekeepers, etc.).

The pricing is actually not that much more than Breezeway+RemoteLock+TouchStay, so I'd basically be getting thermostat management for about $5/month/property. I have a demo booked for next week, so we'll see how it actually looks and works in practice.

Agree wholeheartedly. I basically never leave the house without bringing my laptop, and it's primarily because I never know when something will pop up that is simply too difficult to do in the PWA.

Here are a few issues with the PWA (as it presents on my iPhone) that come to mind, among others:

• No support for push notifications (I want to support guest communication by SMS, but I will not subscribe to OR's implementation of that until this is a reality, and I basically never use OR for interactive channel messaging because the lack of notifications means it's just easier to use the native Airbnb app)
• Overall poor UI for ribbon/calendar view (admittedly, the whole OR mobile site needs a significant update, but a native app can be made much more fluid
• No proper "back" button (dragging left works sometimes but not always, so frankly, just using OR in the browser is easier than the PWA)
• Inability to copy hyperlinks within the app (I have to switch to the browser so I can long-tap on a link to copy it)
• Failed page loads and unable to force quit app on bad connection (this happened to me on Wednesday--I was at a conference with bad wifi and when I opened the OR PWA, it got stuck on a partial page load and refused to update for the rest of the day, since iOS doesn't support force-quitting PWAs or force-reloading PWA "pages")

I know it's not cheap to develop apps, but OR is now a mature product and most of OR's competitors have a functional solution, so this is something OR lags significantly on.

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/appleiphone-app)]