Feature Requests

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any update on this ?as it was going to happened on 2023 q2 

Love to hear this Paul!

The only feature that I think could make it better is a button for the condo being ready to be checked in early that would bypass the grace period and update it to the current time. 

The Settings menu is an access point for core OwnerRez functionality, and as such I go into that menu more times than I can count every day. Having it located front and center in the top menu allowed me to get to it immediately and seamlessly to carry out my business.

Now that it has been moved to the far right past the Help menu and search field and buried in a dropdown, however, that quick and seamless access is totally gone.

I personally see no reason to have it buried way over there, and it is not even logical.

Please put it back where it was!

Hi Annie,

For Airbnb we have a small article here you may find helpful, https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#age-limit

~Caleb

Thank you!!!

Putting Notes on the calendar would be a great feature.  Maybe have it work like the "Block Off Time" feature except the option would be "Note" and simply capture text.

Hey Caleb, I may be misspeaking here, but I don't see the original post mentioning anything about Booking.com. 

However, adding a time cutoff for same-day bookings for direct bookings certainly gets my vote!

Hooray!! Thank you!!

I received the same response from the Direct Booking Tools team. Here are some screenshots of how valuable this can be for guests wondering if they're getting the best deal. I found these recently and thought it would be a powerful comparison tool to show guests the cost savings associated with booking directly on our websites.

Quick update here...  Keep your eye out for the weekly Product Update blog post, which will discuss this in more detail, but an update went out this morning that included some Schlage fixes:

• Delete expired codes from lock
• Make code length editable now that Schlage supports it (for locks with latest firmware)
• Use guest name for access code name instead of ORBxxx number

I requested this too under a different post
https://www.ownerrez.com/forums/requests/price-comparison-widget#73053
There are 13 votes so far
Can you post this there too? 

I really really really want to integrate with direct booking tools as well but you'll see my post there. OwnerRez has refused to make the "minor additions to their code" . Please please please OwnerRez!!!

Using the book now widget is great, except the guest does not receive a copy of the quote they begin when they click book now, they are expected to complete the booking immediately, or it is lost to them forever. Why am I emailed with the quote in question, but the guest is not? What needs to happen is that the quote is initiated on the site, and also sent to the guest. If they complete the booking right away, then the link in the quote will no longer work, but if they close out of the booking window from the site, they have a way to go back and finish (without my having to send it each time I get a notification about this). In our world of window shopping, there needs to be some way to be more persistent with getting guests to follow through on bookings. 

Would it be possible to develop a widget to show guests the cost savings associated with booking directly on our websites? I found this recently and thought it would be a powerful comparison tool.

I have read many, many past requests to add a note function to the ribbon calendar so we can easily see if maintenance is scheduled that day, pest control, guest arriving early, etc.  We are wondering if this is scheduled for any future updates?  It would also be great if we could search by notes....easily see when the last a/c maintenance was perform, pest control was done, etc.

I know I am the 3rd OR Team member to comment on this thread that it is coming.  But it is coming!  lol

As the tag at the top of the thread indicated this is indeed in development and will be released shortly!

Version 1 will most likely just add criteria very similar to the current trigger template as you mention.  But once the groundwork is laid, future revisions will hopefully add more logic and conditions such as automatically adding when a booking has a specific surcharge.

As a Property Owner and user myself I am just as excited about this feature coming as you are!   Stick with us it will be here soon!

We really need this feature enabled.  Task Management would be great, but at least some automation of tags to assist us in our own automations.  This could be as basic as in the Triggers, add a section of tags to add or remove from the reservation, in addition to sending a Template, using the same controls that exist on the same page under criteria.  This should be really low development effort and high value.  Lack of Task Management is causing me to evaluate other platforms, but this would go a long way.

Yes I am also having same problem where infants are not being included in any confirmations emails from airbnb bookings leading to confusion. 

Is there a Field that picks up the airbnb infant count?

Hi Roman,

There would be some technical issues to overcome to make this sort of thing work long-term, we have plans to update the booking.com API which should help in some capacity, but the main issue is that OwnerRezs' underlying structure only supports down to the day resolution times. The good news is that Booking.com does appear to have support for hourly resolution times.

Essentially while possible it would require some restructuring on our part, in any case definitely pass the URL of this page to any partners or colleagues you do have to get that vote count up!

~Caleb

I'm in the same boat as others. It would be perfect if you could designate the number of digits and possibly use the guest name rather than booking number. I tried manually creating codes and it still added the additional zeros to it.

This would be a fantastic addition! I would love a way to send an automatic response to any Airbnb messages received outside of business hours that provides info on when we’ll next be available and offers a phone number for emergency use only.

It would be an even bigger bonus if we could tailor the auto-response trigger to send different templates for guests in varied statuses (pre-booking, during reservation, post-stay, etc.).

I am hoping to setup directbookingtools on my site I'm also seriously looking at purchasing directbookingtools which will show how much cheaper it is to book direct. This should encourage people to stay on my website instead of looking at what Airbnb has. This year so far we had 75% direct bookings in July/Aug57% direct bookings overallBut I want to ensure they stay on my site and I think this will definitely help.

But they just responded saying:OwnerRez availability/price quote widget on your website is an external script that OwnerRez provides and it is placed inside of an iFrame on the property pages, so the dates and total price quotes that a website visitor is seeing on those property pages, are hidden from any third party scripts - thus the inability at this moment for us to be able to grab that information with our script and utilize this info to grab the corresponding total quotes from the OTAs.
We are planning to re-open our dialog with OwnerRez in the near future to see if they would be willing to make some minor additions to their code so we can actually synergize our efforts to help companies like yours using OwnerRez websites/widgets to increase their direct bookings. Julianne will surely reach out to you once this happens.

Ideally it would be nice if OwnerRez could do this in a widget but in the time being Can we please please please at least get these "minor additions to their code"  that way myself and others could use a service like directbookingtools. It would make a huge difference for those "price shoppers" especially since many of us operate in countries in the beginnings of a recession, and where there is lots and lots of choice on Airbnb. If they've hit my website, I want them to stay on my website and book now. 

OR team,

Can you tell us if the codes generated through the integration will be automatically deleted after a guest checks out? 

Thanks!

Hi!

Is this still possible today? Because I can't find the 'Remove Inquiry Widget Dates/Size'.

Thank you!

Maartje

I don't have a background in accounting and the amount of work I have to put in to find all the discrepancies between OR, Airbnb, VRBO and Stripe has been tedious and frustrating since half the issues are how the data gets imported into OR and how it populates in OR, if it doesn't make sense to someone with accounting experience imagine how I feel every month.

I just use excel and create my own end of month report , I would love to be able to use QB with OR and have a group dedicated to making it better and learn how to set it up correctly.

I use the line item pivot report instead of statements because OR cannot automatically account for the split in Airbnb where you can have your payout from Airbnb sent to two separate accounts,  I use that report every month and I have to manually edit in excel to deduct the cleaning fees from the owner payout and add it to the PM total.

It doesn't make sense that I have to do that since I have the cleaning fee set to no commission and all goes to PM. Why does still shows up under Owner amount? I didn't know that it shows up the same way in Owner Dashboard.

There has to be a better way to account for whoever receives the cleaning fees. Or any other surcharge to go to PM in full. I have the cancellation fee set up to go to PM with no commission and it still gets split and put under PM amount & owner amount.

I have mentioned it in support group and mentioned to OR support about it, with no resolution so I'm glad I'm not the only one anymore that sees this as an issue.

I just got on the Feature Requests forum to make this request and found it top on the list.

Yes, please add this feature ASAP!

Hi Brandon,

Development is still ongoing for this and many other features, unfortunately we can't provide an ETA on any requested change as these things fluctuate. But thank you for your patience.

~Caleb

did this ever get done? I'm trying to figure out how to track my discount codes

The Nearby Places and Activities function is designed to list things to do near the home. The Type field needs to add Attraction as an option (i.e. 6 Flags, Silver Dollar City, Busch Stadium).