Thank you for the update! Would this change any focus on the website builder package that you have as well, since it sounds like this will be required to utilize Google Vacation Rental? We originally opted to create our own to give us more options and I see a lot of other PMS out there that also offer website builders (some more attractive than others).
This example has a nice design from Boostly - https://neeksleeps.com/. I'm not sure how much of theirs can be done by the owner or if they do theirs on an individual client basis.
It is important to keep up our response rate on Airbnb, and since OwnerRez added automated reviews this is the one feature that is keeping me from cancelling my Hospitable account. Are there any plans to create an auto response message for Airbnb inquiries and requests?
It would be great to have a place where we could store files such as management contracts with owners and Direct Deposit authorization pages (perhaps I overlooked this somewhere?).
Furthermore, I believe it would be amazing if the Forms page could also be used for Owners so that these types of documents can be created here and then e-signed by the owners as well as guests.
Use a website like https://ahrefs.com/traffic-checker to post approximate traffic volumes of various API connection options. Ideally, it would be continually updated, but even a snapshot would be helpful, e.g., once a year the volumes are updated.
This is something I currently do manually but I think it would be helpful to the OR community to have these numbers
Do all the people requesting this realize that this functionality is readily available from 3rd party integrations. Jervis (www.jervis.systems) does this and I think they had a promo on free thermostat syncs for rest of 2023
Don't we want OR to prioritize an Integrated INBOX, fix accounting, etc (that can't be done by 3rd parties) instead of wasting their time on things that are readily available?
Someone please explain their logic here... if you want it for free it is highly unlikely as it costs to operate. OR will likley charge for it just like they charge for the Schlage integration
Do all the people requesting this realize that this functionality is readily available from 3rd party integrations. Jervis (www.jervis.systems) does this and I think they had a promo on free thermostat syncs for rest of 2023
Don't we want OR to prioritize an Integrated INBOX, fix accounting, etc (that can't be done by 3rd parties) instead of wasting their time on things that are readily available?
Someone please explain their logic here... if you want it for free it is highly unlikely as it costs to operate. OR will likley charge for it just like they charge for the Schlage integration
Thanks for all the hard work that went into integration the Schlage Encode Lock.
Suggestion: Use the Guest Name instead of Booking # for the access code name
There are times when I log into my lock to see if a code is set, change the access in some way, or check the access history. With that in mind it would be much easier / better to use the guests name. Currently I have a long list of Booking ID # and that forces me to have to log back into OwnerRez and match the ID number to the guests name.
Here's a mock up showing how it currently looks compared to how Remote Lock names the code (John Doe).
Very sorry you're disappointed with the GVR connectivity! We were trying to provide our clients more flexibility in the integration and initial signs showed that our plans should have worked with Google. However, we are now finding this is causing issues with Googles Pricing Accuracy, so we are having to go back to the drawing board and re-engineer our solution.
If there's anything else we can help with certainly let us know!
I wanted to take a second to thank you for your insight, we have some exciting changes in development regarding SMS that I can't discuss too much about. But I wanted to let you know we are making steady progress towards fixing these issues and several others.
Hi Scott - OwnerRez Feature requests are opened by users, so I encourage you, if you feel so moved, to start one for Yale/August Wi-Fi Locks integration. At present, unless there is significant interest we won't be doing it due to integration costs.
Yes, this would be fantastic. Is there any chance OR is in the process of adding quotes to your triggers? I'd bet we could increase bookings by 10% by just following up on all the non-booked quotes that are still available. Eager to hear where this is in the pipeline?
Thanks for your reply and the detailed info you provided. Sorry if this is a stupid question, the triggers you setup, have you then done a separate one for each day of the week to cover all days a guest arrives and stays a certain number of nights over the Sunday night? The one I above I guess is for when guests arrive on a Monday only?
Yep I use it and it's awesome!! But I can't see how to have 2 different messages? you could leave a calendar on the fridge/guidebook?
Here is the message i send: Hi {CFIRST}, Just a reminder.... {PXGARBAGE}
I have a custom field for each property with the garbage instructions. Here is a sample of one:
Thanks for being eco-friendly legends! 🌿♻️ Garbage day is tomorrow Monday - Please put garbage and recycling bins at the end of the lane on THIS side of the road Sunday evening or early Monday morning. Please bring in after they have been picked up or let us know if you will be away.
Here is a helpful guide to what can go in your recycling container: https://www.bra.org/material-guide/recycle-in-your-bluebox/ We do not have green bin pickup at this time
I see this is an old post but just wondering if this can still be done? As per post below, I also want to create a trigger that will be sent on a certain day of the week, Sunday (but will be different alternate weeks with general rubbish one week and general rubbish + recycle the next week and so on). It seems from post below this trigger can be set and then be automated by OR, but I can't see how do create it as it looks like all the triggers are linked to the booking rather than week day plus not sure how to alternate the trigger - I guess create 2 triggers, but then it needs to be linked to a specific weekday and even/odd week numbers?
Second to that if the trigger can be created, is it correct clicksend can be used to turn this triggered email to a sms to the guest? My property is in Australia so I understand OR SMS option only works in North America.
Thanks for any assistance or tips here.
Hi Ben the guest does not need to do anything. Providing OR has the mobile number stored as the main number, then I use the OR schedule email feature to send it a SMS the day before the rubbish is to be collected. The collection alternates between general rubbish one week and recycle the next so it is important they put out the right bin. In the UK it is possible to use the option in clicksend to make it appears the SMS comes from my mobile so they can reply to you. This feature may not work in all countries. I also use clicksend to send SMS messages just before the guest arrives and just before they leave, using the OR triggers.
Are push notifications and/or SMS notifications also going to be developed for Android? Earlier comments seemed to imply that it would only be for IOS, but as another user pointed out Android use globally is actually higher than IOS and in the US almost half the market is Android so that leaves a lot of people without a solution still.
I was hoping you could add a feature where you can have different amount of guests per platform. For example I would like to allow guests that book on my direct platform to bring pets but not necessarily on Airbnb. Or I would allow a different max capacity on my direct booking platform versus Airbnb. Same would apply to booking.com and VRBO allowing different values for each of these.
I inquired about this a few months back and I was told it was possible it would not be out by the end of the year so every month I have been inputting data into my manual statements. With 65 it's a bear lol.
Agreed. I did it manually for 8 properties last year, and it was very time-consuming and not completely accurate, now I have 29 properties, and I'm terrified it will be the same situation. I couldn't imagine for the ones who have over 50. Fingers crossed this is released before Christmas 2023
Has anything ever come of this? The dashboard has caused way more issues than benefits because of the inaccuracy of revenue. Our owner dashboard appears to not show VRBO bookings that aren't paid in full. So I am fielding calls about revenue issues that are totally unwarranted.
