Feature Requests

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Schlage Encode 108 replies

Parker T
Aug 24, 2023 1:00 PM
Joined Jun, 2023 2 posts

Hospitable also integrated with Schlage Z-wave easily.  This is proving to be a big speed bump with OwnerRez.  And very not happy about having to pay for another integration.  

 

Deposit tool - mark transaction processed 4 replies

Michael D
Aug 23, 2023 1:50 PM
Joined Oct, 2019 55 posts

Caleb - I'm talking about the deposit list you get when you select the Deposits option of the Tools drop down.

 

Deposit tool - mark transaction processed 4 replies

Caleb M
Aug 23, 2023 11:56 AM
OR Team Member Joined Mar, 2022 174 posts

Hi Daniel,

Are you referring to deposits on bookings? If so currently we have this article on this subject: https://www.ownerrez.com/support/articles/deposits-findfilterstatus#status

If not could you elaborate on where you're seeing these deposits that you'd like to have a deposit status for?

~Caleb

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Shawn H
Aug 22, 2023 9:10 AM
OR Team Member Joined Aug, 2021 288 posts

Since that was an airbnb booking I assume it came API from an airbnb early check in?

Not necessarily. The check-in and out times can be changed after a booking inside OwnerRez to reflect what you have worked out with the guest.

How do we change check in status times on direct bookings or vrbo?

If you click the "Change / Move" button on the Booking, you can adjust the times.

Deposit tool - mark transaction processed 4 replies

Michael D
Aug 21, 2023 5:27 PM
Joined Oct, 2019 55 posts

Just moving up in case this request got pushed to far down. Just a simple thing to identify when a deposit has been processed would be nice.

Auto Snooze 3 replies

Airnaldo C
Aug 21, 2023 12:20 PM
Joined Aug, 2020 13 posts

There is not, and, I'm not clear what the purpose of this would be?  Generally you'd want your property to be visible for searches at any time - if there are dates you don't want to be booked, there are other ways to block them out without making the entire property invisible.

by Ken T – Aug 18, 2023 1:39 PM (UTC)

 

Hello Ken.

The purpose of this feature is because in Europe, in my case Madrid, we are facing quite a political prosecution from city halls, even having a license for more that 10 years, looks like we are now the responsibles for the high prices in the market, and any other problems they can come up with.

By snoozing the listings, for example on city hall's "working hours", they wouldn't be able to find and track the listings for later suing processes, so being invisible is exactly what we are looking for here.


I'm aware that many people do this manually, I actually have a little script done in Python to do it (40 listings), but it makes me to be logged in my laptop and trigger it manually.

Discussing this feature with some associates, many of them have moved to Gesty because it looks like it's the only PM who has this feature, and paying quite a bit for this PM just to have this feature.

I might have to do so, hopefully you'll consider to implement it :)

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Jaci C
Aug 21, 2023 11:21 AM
Joined Oct, 2021 8 posts

Shawn this is awesome. 

 

Since that was an airbnb booking I assume it came API from an airbnb early check in?

 

How do we change check in status times on direct bookings or vrbo?

 

 

Multi-language platform. 21 replies

Suzy T
Aug 21, 2023 8:06 AM
Joined May, 2022 21 posts

Thanks for the update.  Of course it's chicken and egg, if you have multi-language, you can expect to attract more interest and business from other countries, especially Latin America, but if you don't then it's unlikely those people will sign up in the first place as it's not multi-language. 

For the most part, I send out translated message in two languages (English and Spanish), but there are of course many things that I am not able to translate as they are system based and only in English. 

Ribbon Calendar Customatization 5 replies

Shawn H
Aug 20, 2023 11:42 PM
OR Team Member Joined Aug, 2021 288 posts

We just released a round of Ribbon Calendar updates/additions a couple of weeks ago. So, not in active development but would possibly be in the next round of Ribbon enhancements.

Ribbon Calendar Customatization 5 replies

Thomas P
Aug 20, 2023 11:05 PM
Joined Apr, 2023 9 posts

That would be great/compromise. It is being developed or just talked about?

Ribbon Calendar Customatization 5 replies

Shawn H
Aug 20, 2023 10:45 PM
OR Team Member Joined Aug, 2021 288 posts

We've discussed adding the channel logo/icon to the ribbon vs. going the color-coding route.

Multi-language platform. 21 replies

Shawn H
Aug 20, 2023 9:59 PM
OR Team Member Joined Aug, 2021 288 posts

Hello Owner Rez, any updates as to when the platform will be available in other languages? 

by Suzy T – Aug 13, 2023 5:05 PM (UTC)

Multi-language is on the roadmap as an important piece to tackle but it's not in development as of yet. If it received more votes, we'd get to it more quickly but for now it's on the roadmap to be tackled as soon as we can.

Schlage Encode 108 replies

Shawn H
Aug 20, 2023 9:58 PM
OR Team Member Joined Aug, 2021 288 posts

What all features will this schlage integration have? Will it monitor battery levels like RemoteLock does? 

Hello! We'll be able to share what is included closer to or at release so users can make informed decisions. As with any v1, it may not meet everyone's needs, but it will be a solid alternative for many.

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Shawn H
Aug 20, 2023 9:53 PM
OR Team Member Joined Aug, 2021 288 posts

I would love to have the option to have tags show on the ribbon view. Would be great to see at a glance properties that have added an early check in/late check out or owners stays on the Ribbon view.

Would ALSO love to see the tag "OWNER STAY" so we are visually aware when owners come and go :)

 

Thanks!!! 

by Jaci C – Apr 24, 2023 6:54 PM (UTC)

You can see early check-in and late check-out indicators at-a-glance already. It's a slim red pipe/bar. If it's on the left-hand side of the booking's ribbon, that means early check-in. If it's on the right-hand side, it means late check-out. If you hover over the booking on the hovercard it will show those details.

In the case of this booking, they were granted an early and late check-out. Each end of the ribbon reflects that and the hovercard shows the granted times.

As I mentioned elsewhere on this thread, while you can't yet see the tags on the Ribbon view, you can filter on bookings using the Bookings Filter for those that have tags or don't have tags.

Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay 12 replies

Shawn H
Aug 20, 2023 9:33 PM
OR Team Member Joined Aug, 2021 288 posts

Will we be able to select which specific tags we want to display on the ribbon view?  That would be ideal as I have some custom tags that would be extremely helpful to see on the ribbon view without having to click on each booking to look for the tag

by Teresa J – Aug 14, 2023 1:48 AM (UTC)

The latest round of changes added some good stuff. You can now filter for tags on bookings (like you could on the Legacy Ribbon view) but we don't yet show them on the hovercard. That is planned for an upcoming release but not yet in development. Our goal with the new ribbon is to keep it loading super fast so we're having to really design it out appropriately. So, try out the Bookings Filter on the new Ribbon view and when you filter for a Tag, it will highlight just those bookings as you scrub right or left.

Yale/August Locks Integration 11 replies

Shawn H
Aug 20, 2023 9:20 PM
OR Team Member Joined Aug, 2021 288 posts

Hello, we'd love to and actually had plans to but as I mentioned on the Schlage integration thread the other day, we found out it's cost prohibitive to do a direct Yale/August direct integration. Maybe we can down the road if they change their pricing structure but we can't get our hopes up. We will have to decline this request for now.

Trigger Condition for Review submitted/not submitted 2 replies

David & Keri N
Aug 20, 2023 8:56 AM
Joined Jan, 2023 3 posts

I also think this would be very helpful. My goal is to send a private survey to guest ONLY after they have left a review OR after 14 days have passed automatically.

Implement Know Your Customer (KYC) to make chargebacks less likely - ID Checking to lower Fraud 8 replies

sunchic vacation
Aug 19, 2023 9:06 AM
Joined May, 2021 21 posts

Agree and looked into Stripe's Identity to integrate myself, but would be much more seamless as an OwnerRez integration with Stripe to be configurable based on channel, location, lead time to booking, etc. Is this on the new feature wish list?

Schlage Encode 108 replies

Kelly M
Aug 18, 2023 6:14 PM
Joined Apr, 2021 27 posts

Woohoo! Thank you!!

Schlage Encode 108 replies

Ben
Aug 18, 2023 6:10 PM
Joined Jan, 2020 46 posts

 

Hopefully next month at the latest. It's in Testing now!

by Shawn H – Aug 18, 2023 10:05 PM (UTC)

Will this include the hubitat/z-wave Yale update too?

I saw Hubitat has recently released the c8, is that the hub that will be required? Just trying to plan ahead.

Thanks!

Schlage Encode 108 replies

Shawn H
Aug 18, 2023 6:05 PM
OR Team Member Joined Aug, 2021 288 posts

Hopefully next month at the latest. It's in Testing now!

Change Language in booking form. 0 replies

Simone & Ulrich G
Aug 18, 2023 3:43 PM
Joined Aug, 2023 3 posts

Hi, the ability to change the language for a guests quote form would be great.

Schlage Encode 108 replies

Kelly M
Aug 18, 2023 1:19 PM
Joined Apr, 2021 27 posts

Any update on timeline for release of the Schlage Encode integration? About to invest in redoing all of my locks as Schlage Encode and would love to know when I'll be able to integrate them with OwnerRez directly.

Ribbon Calendar Customatization 5 replies

Lianne C
Aug 18, 2023 12:09 PM
Joined Mar, 2023 13 posts

I agree 100%  Would also be helpful for adding notes to calendar and assigning a specific color to high-light

Is there a way to add a note or flag to a date on the ribbon calendar? 7 replies

Lianne C
Aug 18, 2023 11:57 AM
Joined Mar, 2023 13 posts

I would love this feature to be able to make notes on the calander.  Such as pool closure between October 10-November 10th for example.  Would be super helpful.  

Yale/August Locks Integration 11 replies

Lianne C
Aug 18, 2023 11:48 AM
Joined Mar, 2023 13 posts

It would be fantastic if you could add the Wifi Yale locks / Yale app to OwnerRez.

Auto Snooze 3 replies

Ken T
Aug 18, 2023 9:39 AM
OR Team Member Joined Aug, 2019 1704 posts

There is not, and, I'm not clear what the purpose of this would be?  Generally you'd want your property to be visible for searches at any time - if there are dates you don't want to be booked, there are other ways to block them out without making the entire property invisible.

Xero Integration 19 replies

Lorraine W
Aug 18, 2023 6:48 AM
Joined Mar, 2021 8 posts

Xero integration would be so helpful and I imagine would save so much time for me as a PM.  It could hopefully mean that my escrow account could match ownerrez as currently it is way out and as there is no option to report on an owner's escrow balance in OR (other than doing an owner statement which doesn't work) 

Auto Snooze 3 replies

Airnaldo C
Aug 18, 2023 5:28 AM
Joined Aug, 2020 13 posts

Hi folks.

Is there a way in Owner Rez to hide the Airbnb listing with API connection on a schedule automatically?

I'd like to set some of my listings  live on Saturdays and Sundays between 8 am and 8 pm and the rest of the dates have it inactive/snoozed so they don't appear in Airbnb searches.

Thanks!

 

 Edit reply

Snooze listing on airbnb based on time/date 5 replies

Airnaldo C
Aug 18, 2023 4:31 AM
Joined Aug, 2020 13 posts

Ken,

Is there a way in Owner Rez to hide the Airbnb listing with API connection on certain dates and times automatically?

So for example I want to have my listing live on Saturdays and Sundays between 8 am and 8 pm and the rest of the dates have it inactive/snoozed.

Thanks!

 

I would really love that.
Actually as far as I know only Gesty has this schedule option