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Alece

Member for 6 years
343 posts
Topic

Feature Requests » Automatic 5-Star Reviews: Make functionality more robust and flexible

I just switched my automated 5-star reviews over to OR. There are times when I'd like to be able to push out an automated review sooner (once the guest has submitted theirs). While this was available…

(Posted Jun 2, 2025 4:52 PM)

Feature Requests » Using Review as Trigger for templates

Such great news, Bri! Thank you!!

(Posted May 21, 2025 2:03 PM)

Feature Requests » Filter reviews by "Response not Written"

I'm working on scheduling in routine times to respond to reviews. It would be super helpful to be able to filter by "Response not Written" so I can more quickly get to those for which I still need to…

(Posted May 13, 2025 5:49 PM)

Feature Requests » Map inside Availability/Search Widget

So many crucial elements are needed to be made available via widgets -- including a map for search as well as a map for individual property pages showing the home's location!

(Posted Mar 26, 2025 4:04 PM)

Feature Requests » Trigger for no review/last chance review opportunity

PLEASE add a "review written" condition option for triggers! This is so crucial so that we're not reminding guests who have already submitted their reviews!

(Posted Mar 22, 2025 3:04 PM)

Feature Requests » Using Review as Trigger for templates

PLEASE add a "review written" condition option for triggers! This is so crucial so that we're not reminding guests who have already submitted their reviews!

(Posted Mar 22, 2025 2:58 PM)

Feature Requests » Add 'Review' status as option for triggers

PLEASE add a "review written" condition option for triggers! This is so crucial so that we're not reminding guests who have already submitted their reviews!

(Posted Mar 22, 2025 2:57 PM)

Feature Requests » Mobile pay w/ digital wallet -- Apple Pay, Venmo, Zelle, Crypto

Lynnbrook Group (one of OR's 2 recommended partners for payment processing (https://www.ownerrez.com/support/articles/payment-processing-gateways-recommended) ) offers mobile wallet (https://www.ly…

(Posted Mar 5, 2025 10:29 AM)

Feature Requests » Allow guests to pay with Apple pay

Lynnbrook Group (one of OR's 2 recommended partners for payment processing (https://www.ownerrez.com/support/articles/payment-processing-gateways-recommended) ) offers mobile wallet (https://www.ly…

(Posted Mar 5, 2025 10:29 AM)

General Help and Questions » Channel Bridge not recognizing VRBO bookings

I just tried running Channel Bridge for Vrbo reviews and got an error message as well: https://uc.orez.io/w/files/da4e274fdfc8450492abfcd0ef431ee5

(Posted Feb 28, 2025 12:52 PM)

General Help and Questions » Create a trigger to send a message after a cancellation

As far as I'm aware, there's only the option to have a template message send immediately upon cancellation... not X number of days after. That would be hugely helpful!

(Posted Feb 26, 2025 3:39 PM)

Feature Requests » Need for Accurate Sales Tax Report for Prorated Taxes

@DolphinV -- Thank you! I posted a similar feature request  over a year ago (https://www.ownerrez.com/forums/requests/tax-reports-show-in-period-taxable-charges-tax-amounts#73547) . OR closed it as a…

(Posted Feb 20, 2025 11:40 AM)

Blog » September Product Update - New Sign In With Google, Airbnb Review Tags, Lynnbrook Guest ID, Design Updates, and more!

Lynnbrook Group user here. Just a heads up that "Access to Lynnbrook Group's Guest ID program is automatic, so there is no need to activate anything." is incorrect as noted above (/blog/september-pr…

(Posted Feb 18, 2025 9:54 AM)

Feature Requests » Websites: Add a Cancellation Policy

I'm building a Wordpress website to take things to the next level from my current OR hosted site. It is *shocking* to me that as of right now there is no way to display the cancellation policy on eac…

(Posted Feb 14, 2025 2:14 PM)

Blog » January Product Update - New Unified Inbox, SMS Messaging Opt-Ins, Property Snoozing, New Airbnb Accounts, & Initial Night Taxes

It would be helpful for the transactional SMS checkbox to be pre-checked and for us to have access to modify the copy that's visible to guests in that section. The way it's worded now is not very inv…

(Posted Feb 13, 2025 9:53 AM)

Feature Requests » Add the dynamic photo layout for non-OR-hosted websites

Please offer the dynamic photo layout via WP plugin or widgets to match the look you've been offering on hosted sites since December 2023 (https://www.ownerrez.com/blog/multi-property-hosted-website…

(Posted Feb 12, 2025 6:53 PM)

Feature Requests » Websites: Add a House Rules field

I'm building a Wordpress website to take things to the next level from my current OR hosted site. I'd like to display House Rules as their own segment on each of my property pages. To my knowledge, t…

(Posted Feb 12, 2025 6:44 PM)

Feature Requests » Provide the same features and updates in the WP Plugin as you do for the Hosted Website

I would love to see the more modern/updated photo display available via WP plugin or widgets!

(Posted Feb 12, 2025 2:36 PM)

Feature Requests » Add Safely to Damage Protection integration/settings

Expounding on this based on your recent blog post and  my comment here (/blog/january-product-update-unified-inbox-sms-messaging-opt-ins-property-snoozing-new-airbnb-host-accounts-initial-night-taxes…

(Posted Feb 12, 2025 12:32 PM)

Blog » January Product Update - New Unified Inbox, SMS Messaging Opt-Ins, Property Snoozing, New Airbnb Accounts, & Initial Night Taxes

I did so over a year ago:  https://www.ownerrez.com/forums/requests/add-safely-to-damage-protection-integrationsettings (https://www.ownerrez.com/forums/requests/add-safely-to-damage-protection-integ…

(Posted Feb 12, 2025 12:31 PM)