Feature Requests

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Hi everyone,

I am currently using the embedded availability calendar widget on my website for guests, owners, and housekeepers to view. However, there are a few core limitations that make managing schedules difficult.

I would like to request the following two features for the widget calendars:

1. Ability to show past reservations (and view previous months): Currently, past dates automatically advance to show as blocked/grayed out. This prevents housekeepers and owners from looking back to see what was booked earlier in the month. We need an option to allow past reservation history to remain visible.

2. Visual booking/reservation breaks: Right now, back-to-back bookings show as one solid block of color. There is no visual distinction or gap on the widget showing where one guest check-out ends and the next check-in begins, which makes it incredibly confusing to read.

Our internal "Month View" calendar within OwnerRez handles both of these beautifully. It would be a massive improvement if these same capabilities could be "turned on" or customized for the public-facing widgets.

Please upvote if you also need these features!

Happened to me as well, one question sent a couple hours ago by a guest, had to click the Rezzy Suggest button to get a draft.

Thanks. I'm going to follow up with you via email.

They never generated. I've had to manually click the Rezzy icon to get it create a draft every single time. 

We're looking into it now. Thanks, Alece. Did those messages process eventually or are you sitting on some threads that haven't generated a reply for more than ten minutes?

Hey Bri - Rezzy has stopped crafting replies automatically for me. I'm not sure if this is related to the beta upgrade or if it's happening to anyone else who's also in it. Have you seen anything about this? 

Hi Jimmy,

Released this week - OAuth apps can now request read-only or full access scope!

The new feature that allows users to add in the cleaning schedule is a field that is easily overlooked and also causing confusion with homeowners.

I'd like to have this field be an optional setting to allow a default start time to be entered  *OR* to allow a time span to be entered (such as the period between checkout and check-in).

Currently, the feature is not a setting and is only controlled within each booking.

I agree, I’ve been asked many times for a PDF receipt and when I send a billing summary via email it’s not acceptable. 

Katie,  I appreciate you looking into this.  I don't think your suggestion would do what we would need.  I'm trying to get to "comparing apples to apples", where we are presenting our prices the same way that both Airbnb and VRBO are presenting them to guests, without that taxes added.

When will rezzy be able respond to reviews?

completely agreed. need to limit access to staff members by property listing. To begin with, need full access to all the capabilities for a given property for the assigned staff member. I have multiple staff members, each managing one or more properties. They would be managing the guest messaging, property info/listing, financials and everything related to a given property they are managing. On the other hand, they should not have any access to any of the other properties that they are not managing.

hope this basic capability can be provided fairly quickly as phase 1. Phase 2 can provide more fine-grained control as to which components for a given property does each staff member have access to, etc.

Great suggestion—thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.

We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of an upvote at the top of the page.

We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.

We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of an upvote at the top of the page.

Hello!

I did some testing on my end, and there wouldn't be a way to make it so that the total excludes taxes when searching dates on the hosted website. However, if the guest hovers over the total, it shows for a property in the search results, it lets them know that it includes fees and taxes.

If you'd rather not show the stay total in the search results, you can change the search widgets on your hosted website to not calculate the stay totals in the search results, and it would just show the range of the nightly rates instead. To do this, go to Settings > Hosted Websites > click on the site name > click on Home under Menu and Pages. On the following page, click Change Settings to the right of the search widget. You should get a pop-up where you can uncheck Calculate Stay Totals and save the changes.

Great suggestion—thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.

We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.

[This topic has been merged with another topic (Payment type surcharges & discounts). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Credit card fee based on credit card used)]

It would be nice for OR to be more proactive about this and reach out. You will absolutely start losing customers in those markets without it. It puts us at a big disadvantage. 

A feature where processing fees are only applied based on the payment type that is being selected.  For example, pay by each credit card type, charge the correct credit card processing fee; pay by check, no fee; pay by venmo, pay 2% fee.

Submit a cardholder name and booked by name to stripe to compare with the name on the card and block/review names that do not match.  Stripe requires this information in order to create a specific rule to look for when verifying credit card payments.

Incredible to hear

For those that need automation through claude now, it takes trial and error, but I am able automate quite a bit now with the api availability for those that are currently investigating.

A native MCP integration is on our roadmap, and prioritized highly. We're building it the OwnerRez way so we can stand behind it for accuracy and reliability. OAuth 2.1 (a prerequisite) is releasing this week, which will push us into our next phase of development. We'll share more updates as they become available!

YES YES YES! I wrote up a similar feature request for this over a year ago: https://www.ownerrez.com/forums/requests/filter-reviews-by-response-not-written

Any movement on this planned? I'm beginning to see opportunities to use it but cant with OwnerRez.

I would like to request to add a feature where you can filter the reviews in the quality center by those that still need a public reply.  I would go further to say that after downloading the reviews that need a response, it would be great if we could then write our response in that Excel file and then upload it rather than having to use the one by one interface out there for public responses.  You guys are doing a great job and the software is fantastic. This would be a really nice feature to add. Thank you

Ahh don't we wish for this too. Right now we have to ask Booking to update the Fine Print one listing at a time... it's.... fun. Cry.