Feature Requests

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Owner Statement - vendor column 0 replies

Shannon H
Jan 6, 2025 1:50 PM
Joined Dec, 2022 4 posts

In the expense category can "vendor" be added as a selection to add to a custom statement? 

Pets Fees and Airbnb 11 replies

AmbroseBnB
Jan 6, 2025 1:15 PM
Joined Jun, 2023 14 posts

That's awesome! Thank you!! Does Airbnb limit pet fees to a single surcharge or is there a way to push through multiple pet fees so that, for example, we could charge a base flat fee of $50/pet + $5/pet/night?

Year End Statement for PM 60 replies

Adria H
Jan 6, 2025 11:17 AM
OR Team Member Joined Aug, 2022 163 posts

Gotcha:
Shoreline Rental
Mike P

Year End Statement for PM 60 replies

Shoreline Rental
Jan 6, 2025 7:11 AM
Joined Sep, 2022 17 posts

Can I be added too please :')

Year End Statement for PM 60 replies

Mike P
Jan 5, 2025 9:35 PM
Joined Apr, 2024 5 posts

Sorry to jump on the train as well, but if possible, can you add me as well?

Thank you,

Year End Statement for PM 60 replies

Adria H
Jan 5, 2025 7:21 PM
OR Team Member Joined Aug, 2022 163 posts

Hi all:
Cheryl- you are on the list, no existing PMv1 users have been added to Beta, yet.

Staci-added you

Codi-added you

CWV- added you

 

Year End Statement for PM 60 replies

Cheryl R.
Jan 5, 2025 4:42 PM
Joined Jan, 2018 23 posts

I have been waiting forever! and thought I was going to be in the first testing group. I would also like to be added as soon as possible.

Year End Statement for PM 60 replies

Staci L
Jan 5, 2025 1:52 PM
Joined May, 2021 5 posts

If possible, add me too. 

Year End Statement for PM 60 replies

CWV
Jan 5, 2025 1:08 PM
Joined Nov, 2019 63 posts

Please add me to the list.

Year End Statement for PM 60 replies

Codi N
Jan 5, 2025 12:48 PM
Joined May, 2022 1 post

Please also add me to the list - thanks!

Year End Statement for PM 60 replies

Adria H
Jan 5, 2025 11:18 AM
OR Team Member Joined Aug, 2022 163 posts

Added you to the list, Jen

Year End Statement for PM 60 replies

Jen B
Jan 5, 2025 10:22 AM
Joined Mar, 2023 3 posts

Could you add me to the Beta list for PMv2?

Select which photos are sent to the difference channels and our own website. 32 replies

Jenny O
Jan 5, 2025 9:23 AM
Joined Aug, 2022 26 posts

Agreed - they flagged one of my units because I have a wooden sign on the wall that says BEACH.

Notes with Date/Time Stamp and User ID 1 reply

Jenny O
Jan 5, 2025 9:18 AM
Joined Aug, 2022 26 posts

I'd also like to see the Guest notes have a preview and link back to individual reservation notes.  It would be nice when a name comes up for any note issues to also pop up in the contact info

 

VRBO Commission Fee For More Accurate Reporting 23 replies

Edward G
Jan 5, 2025 7:07 AM
Joined Dec, 2023 18 posts

That doesn't solve the issue. I will still have to manually import the VRBO commission report each month. What I am looking for is a way to automatically add an expense based on reservation rules. Examples: 

 

For any ORB at ORP, add a $47 Laundry Fee on the date of departure

 

For any ORB at any ORP with VRBO as the listing source, add a 5% fee as an expense VRBO Commission Fee on the date of arrival

 

Eddie

Export of full slate of rates 0 replies

SBF VR
Jan 4, 2025 2:51 PM
Joined Jul, 2018 30 posts

Something like the rate checker, but exported to excel as a combined table into a single sheet for import into another service that doesn't support any kind of integration with OR.

Used to be a more detailed "export seasonal rates", but somewhere that disappeared and now the season export doesn't list the dates, which is pretty critical for creating a nightly rates table if you're not doing a pricing engine that generates everything as spot rates.  Where did that go??

Automatic hiding of bad reviews 1 reply

Shawn H
Jan 3, 2025 10:08 PM
OR Team Member Joined Aug, 2021 298 posts

This has been available for a good while. Closing instead of marking released.

Reports for Archived Owners 1 reply

Shawn H
Jan 3, 2025 10:07 PM
OR Team Member Joined Aug, 2021 298 posts

[This topic has been closed as a duplicate of another topic (Include a dropdown to include deactivated properties when running historical reports)]

Include a dropdown to include deactivated properties when running historical reports 21 replies

Shawn H
Jan 3, 2025 10:07 PM
OR Team Member Joined Aug, 2021 298 posts

[Another topic was closed as a duplicate of this topic (Reports for Archived Owners)]

Inbox Filters (By Property, etc) 1 reply

Shawn H
Jan 3, 2025 10:04 PM
OR Team Member Joined Aug, 2021 298 posts

Filters are included in the new Inbox, which is currently being beta-tested.

Pets Fees and Airbnb 11 replies

Shawn H
Jan 3, 2025 9:59 PM
OR Team Member Joined Aug, 2021 298 posts

Support for per-night and per-guest fees (including pets) for Airbnb was released on December 18th!

Here is the blog post mention: https://www.ownerrez.com/blog/december-product-update-gvr-rtb-lynnbrook-group-security-deposit-holds-airbnb-per-guest-pet-night-fees-disabled-property-reports

Reporting for inactive properties 9 replies

Shawn H
Jan 3, 2025 9:49 PM
OR Team Member Joined Aug, 2021 298 posts

[This topic has been closed as a duplicate of another topic (Include a dropdown to include deactivated properties when running historical reports)]

Include a dropdown to include deactivated properties when running historical reports 21 replies

Shawn H
Jan 3, 2025 9:49 PM
OR Team Member Joined Aug, 2021 298 posts

[Another topic was closed as a duplicate of this topic (Reporting for inactive properties)]

Include a dropdown to include deactivated properties when running historical reports 21 replies

Shawn H
Jan 3, 2025 9:36 PM
OR Team Member Joined Aug, 2021 298 posts

Yes, this was released back on December 18th!

Ownerrez invoice & damage insurance 0 replies

Chuck K
Jan 3, 2025 4:57 PM
Joined Oct, 2019 92 posts

At one point, the online invoice had a button that would expand the Damage Insurance line item to show all the policies purchased.

At some point, it has changed and now that button shows the info in a new window. 

Honestly, that doesn't work for us. The pop-up doesn't print properly and actually ends up more like an overlay, obscuring the lines underneath. Or we have to capture it separately. 

We need it all on in the invoice so our bookkeeper can apply the costs to the correct reservations in our books.

Sorry to say, but getting a detail of our billing invoice shouldn't be that hard.

How about putting it back the way it was?

 

Join Mailing List Widget 0 replies

VRBOutstanding
Jan 2, 2025 2:07 PM
Joined Mar, 2019 9 posts

Not everyone wants to do an inquiry or booking request so a "Join Mail List" button/widget which gets their name and email, phone optional would be a good way to build our CRM for marketing and having ONE repository database

Owner Block Days Before Arrival Min. 0 replies

Chris M
Jan 2, 2025 2:01 PM
Joined Sep, 2024 6 posts

Currently, we have a 2 day minimum before arrival for all of our guests. We need that window to prepare our properties and we don't take last minute bookings. However, our owners can book themselves on the owner portal and come pretty much anytime. Even the same day, which is nearly impossible during our busy seasons. I'd like to able to have the same 2 day minimum for the owner blocks. 

Chris

 

Save Guest Credit Card Information for Repeat Guests 1 reply

Dolphin V
Jan 2, 2025 9:32 AM
Joined Jun, 2024 3 posts

Feature that saves guest credit information for repeat guests

Roku integration 1 reply

Goldfinch Cottag
Jan 2, 2025 1:00 AM
Joined Aug, 2024 5 posts

Hello,

I was wondering if adding integration with Roku is something in OwnerRez's plan for the future. We have Roku devices, and we keep them in guest mode all the time. When we come to stay at our property, we have to disable guest mode, which is challenging for some family members. It would be great if guest mode were enabled for each booking and then disabled after the checkout day. Guest mode can be enabled/disabled remotely, so it should be possible to do this. 

If something like this is not on the plans or is not of interest (too niche), does anyone have suggestions for workarounds or other ways to automate? 

Cheers, 

Acacio

Add/Remove Surcharges Based on Discount Code Usage 0 replies

Chris L
Dec 31, 2024 6:19 PM
Joined May, 2017 209 posts

I’d love to see a feature in OwnerRez that allows surcharges to be automatically added or removed based on the presence of a discount code. This enhancement would streamline workflows and offer greater flexibility in managing fees, saving time and effort for owners and managers.

Suggested Implementation:

The functionality could be integrated into the existing Conditions section of the Surcharge options. Specifically:

  • Add a condition for "Discount Code" with the options:
    • "is one of" (select specific discount codes)
    • "is anything but" (exclude specific discount codes).
  • A selectable list of active discount codes would be provided, similar to other existing options like property, season, or listing site.

When a discount code is applied that matches the condition, the specified surcharge could either be added or removed automatically.

Potential Use Cases:

This feature could be incredibly useful for a variety of scenarios, such as:

  1. Fee Waivers
    • Automatically remove service fees, admin fees, management fees, or other charges for specific discount codes (e.g., owner stays, family/friends bookings).
  2. Custom Cleaning Fees
    • Replace the standard cleaning fee with a reduced rate for certain discount codes (e.g., owner stays).
  3. Pet Fee Adjustments
    • Waive or adjust pet fees for specific guest types (e.g., family members traveling with pets).

Why This Feature Matters:

Currently, I have to manually adjust fees on bookings after a discount code is applied, which can be time-consuming and prone to errors. Automating this process would:

  • Save time by eliminating the need for manual fee adjustments.
  • Reduce the risk of forgetting to apply the right surcharge changes.
  • Enhance the booking experience for family, friends, or special guests by ensuring the correct charges are automatically reflected.

This seems like a relatively simple addition that would provide significant flexibility and value for a wide range of use cases. It aligns well with OwnerRez's focus on automation and efficiency.

If you’d find this feature helpful too, please upvote! Thanks for considering this suggestion.