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It would be really nice to be able to upload all my property photos into OR and then have the ability to choose whether they are active or not. Then I could leave seasonal photos inside of OR and simply swap photos in/out of storage and into my listing with ease. It would be a great feature to save time and keep users organized. Ideally the caption would stay with it too so you can remember what it used to say. It would also help with A/B testing on photos in your listing. Thanks for considering!!
Hi
UPDATE: I figured it out. GVR does not allow pet fees, so I removed them.
I am pet friendly and when I try to connect, I get an error message saying “extra guest fees must be per night”. This is in relation to the pet fees that I charge which are $100 per pet for the duration of the stay.
How do I correct this? I do not want to make my pet fee a per night fee.
thanks!
When selecting the OwnerRez global landing page (instead of my gvr hosted site), it gives me this error.
I am a technologist and GetSeams is pretty advanced. I would recommend Jervis Systems for novice applications if you do not have a software development background.
Jervis is SOLID.
I went to go enable this and received a number of errors. The main one is related to the fact I can't enable one property at a time, it wants all properties to be connected and since not all properties have met the requirements list, it fails. How can I enable the channel for just one property? Can't we connect the channel multiple times if needed like airbnb and others allow?
UPDATE: It appears based on the instructions you can: https://www.ownerrez.com/support/articles/google-vacation-rentals-setup-connecting but during first connection you are unable to limit what properties it validates.
Thanks, Chris. We're looking into this one as well.
I get this error for all of our properties...
Pet fees aren't allowed by GVR, go into your surcharges and excluded them from the Google listing channel (https://www.ownerrez.com/support/articles/google-vacation-rentals-setup-connecting)
I get this error for all of our properties...
I went to go enable this and received a number of errors. The main one is related to the fact I can't enable one property at a time, it wants all properties to be connected and since not all properties have met the requirements list, it fails. How can I enable the channel for just one property? Can't we connect the channel multiple times if needed like airbnb and others allow?
UPDATE: It appears based on the instructions you can: https://www.ownerrez.com/support/articles/google-vacation-rentals-setup-connecting but during first connection you are unable to limit what properties it validates.
They're also incorporating thermostats, cameras, and other devices, which we would find useful. @Jason, any chance you'd be willing to share the integration process you followed?
Our team is working on the Google Nest integration they provide, but we're doing it via AWS Lambda functions that are triggered by Calendar events. Would be infinitely cleaner to have the process directly through Ownerrez.
Thanks, Alin. We're looking into what is causing that.
Fantastic news, thank you so much for all the hard work.
I was curious and just tried to add this channel when i see this error
Yes, i did see in the documentation that taxes cannot be ordered. How do i fix this?
I was hoping OR would just "de-orddered" (that's not a word right?) the taxes in case of GVR or allow in the config page to set the taxes in a different way. I hope i made sense here
Hello all! We have some exciting news (that happens to coincide with Vacation Rental Week 2024). Google Vacation Rentals is now self-service for all users! We wanted to get the word out as soon as possible, but more details are coming in a Product Update blog post later this week. In the meantime, you can read on for a few details and use the links to the current support articles for more information.
We thank those who participated in the Private Beta to help us make it a robust integration!
Please note:
1. Once you turn on Google Vacation Rentals, it's a 2-3 week wait on the Google side before your listing(s) start showing up.
2. Users are no longer required to have an OwnerRez Hosted Website (premium feature) to use Google Vacation Rentals. If you turned on a Hosted Website just for GVR, you no longer need it, unless you want to keep it. Instead, we have released a "The OwnerRez global landing page" option under the Google Vacation Rentals API settings. Prospective guests will be sent to this new landing page where they can see the quote details of the dates they've selected; they can change any of those selections before they click "Book Now," which will send them to the current guest quote acceptance booking form. It will also show any branding you have set up under Theming. Here's a screenshot below of what it looks like, generally.
3. If you have a hosted website and want to use it, you can. You are not required to use the global landing page option.
Support article links:
Google Vacation Rentals Overview
when can we please have the option to add discount to a quick quote? I just lost out on $280 because I created a quote with a 10% rebook discount for a returning guest). And before I could disable it, someone booked my property and nabbed that discount. Grrrrr!!!! Of course there are no criteria I could have selected for “returning guest” to prevent this from happening. And I don’t like the fact that manually applying a discount ONLY gives me the option to discount on subtotal and not rent alone. Can we please get some fixes for these 2 things, like immediately?
I made a receipt from the data generated in the billings summary email. What was missing was the property information, location and logo. I think a simple receipt using data already available would be a great feature to add.
Personally I would add PDF to billings template and always send after payment was received.
It can’t be that hard. And I think people are creatures of habit, and just use the same email so it’s at least better than nothing
Hello, ORez community,
I have been pondering an idea for a valuable feature - an exportable report showing the number of blocked-off/unavailable nights by listing and month. The only way to get this number is by back-calculating it using two other reports. This method is not scalable or accurate when there are multiple listings for one property in the historical data.
Such a report will allow us to accurately assess asset performance against the market from a historical perspective. If blocked-off days are not accounted for, the market revenue penetration by month is significantly suppressed. If this information was readily available, we could use it to calculate the actual available market revenue ((Market Occupancy * Calendar days in a month - blocked off days) * Market ADR)).
Is anyone else interested in this feature? What does everyone else think about this idea/report?
Airbnb can do this if you are not API integrated, so they have a way to do it. Airbnb support said since I'm API integrated, OR is responsible to present this feature option. They were a bit shocked when I told them OR doesn't have the option. Since this is an option for non-API integrated Airbnb hosts and Airbnb is expecting OR to offer this feature, I would assume the code is in the API and OR just needs to code the access and presentation into the OR website. This would not be at an IP level...it would be at the guest user level.
I’d be happy with blocking email. Would be better than nothing.
Unfortunately, this isn't really possible.
IP addresses are commonly shared and reassigned regularly, so that, while it is indeed technically possible to block a particular IP address, it wouldn't likely actually block the desired target for very long and would likely block other people you didn't intend to.
It would also be possible to block specific email addresses from making a booking, but of course most people have multiple email addresses and getting a new one is fast and free, so that wouldn't be very effective either.
I don't know where you read that. Other than the PM (Property Management) premium feature, it's not an additional cost. So, if you already have the PM module, there's no additional charge for this.
Will this be an extra cost to current PM module or only if you aren't currently using PM you will have to add that to your setup?
I just ran into this and really need this feature. Airbnb is saying they can't do this since I am API integrated and that I need to do this through my 3rd party app.;
Disappointing to read that on top of the PM services we already pay for, this will be an added expense.
Any updates from the OwnerRez team on the Quickbooks roadmap?
https://www.youtube.com/watch?v=nFNq8TMvd7Y
I feel like this topic has been pretty well discussed this thread already, but I wanted to share this youtube video on two methods to record "credit card" (or Airbnb) fees in Quickbooks. Method 1 is what I've been doing manually with each payment each month, looking up the Host Service Fee then adding a resolving line item with the deposit to make it match the invoice (so tedious), but it seems like method 2 in this video wouldn't be that difficult to add as an option in Ownerrez if a user wanted to enable it. Just add a setting to move the Host fee (information OR already has) into the invoice and sync it with Quickbooks so the invoice and the deposit in QB match.
Yes, we are planning to add tag automation capabilities, which would include this sort of arrangement.
It would be very useful if down the road there was an option in the surcharges to "apply tag" when the surcharge is used.
For an example, if a guest wants an add-on like "pool heat", we would add the surcharge for pool heat and it would automatically
apply a created tag "Pool Heat" to the booking which is very easy to identify for others looking at the bookings in list view.
We use tags like this for addons for Elevator use, pool heat, etc. but if someone adds the charge and not the tag, it can easily go unnoticed by maintenance that has to turn on heat pumps or unlock elevators, etc.
Hi Karen,
Glamping Hub is currently in the final stages of beta testing and the public release should be soon!
Hello OwnerRez
I'm seeing these new columns pop up for Lynbrook Group Fee in my Line Item Pivot Report (https://app.ownerrez.com/reports/lineitempivot)
You can see there are 11 Lynbrook Group Fee's I'm showing in this screenshot, but the behavior seems to be that it adds a new column each time there's a new booking through VRBO/website when paid through Lynbrook.
This presents a data challenge when I export this into my revenue/tax reporting spreadsheet because I constantly need to update the columns to my sheet and it complicates everything. Is there a way I can consolidate all these columns into one, so that it's not all unique per transaction?
Thanks!
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Wow that is very detailed. I love that. I created a google form to start collecting data. But I really need to expand on it. This will help a lot. How are you collecting it? This is what Im doing. Scroll to the bottom of the page. Thanks for sharing.
https://www.wataugalakevacations.com/vacation-rental-management-watauga-lake-butler-tn-574003294#waitlist_form
