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I had issues with Fly.io, so Claude suggested Tailscale.  I now have my OR MCP working.  I need to try some dashboards, but right now I'm just asking OR and PL for pricing suggestions across my properties.

Use an MCP built by others. You can find one offered by Boostly, Lumi, and RealSTR. I use the one provided through RealSTR and the developer has been super helpful and supportive.

I love the summary of what you built! Curious to know where you are housing your dashboards and what you use for coordination with your cleaners?

I had Fable 5 build me a replacement door lock system to avoid the $4 per month service with OR but I haven't implemented yet. Waiting until slow season so I don't have to troubleshoot on so many bookings!

I have connected Claude to the Pricelabs MCP and wanted to add OwnerRez via an MCP. Since there is none, I asked Claude to build one. It did locally on my desktop, but its running into issues connecting to it when I start a new chat/cowork/project session. I asked Claude what it suggests. It came back with a few things. One, build a linux box for the MCP, but then I would need to do firewall changes I would prefer not to (I could if needed). It came up with a way to "host" the MCP at very low cost in Fly.io. Does anyone have an opinion on these suggestions from Claude?

Can I see this in action?

Thank you for this!  I might have a lot of questions as I'm just diving into claude to do more but for the ecobee - how did you set this up without jervis?

Looks great! How can we access this? Thanks.

Thanks to all those that shared!  As promised, I put the names of those that showed off their work in a virtual hat and had AI do a random draw 3 separate times and averaged them to find the winner....


And the Winner is Chris H!!  I will have our Marketing team reach out via email with your Gift Card prize!  Thanks again for using OwnerRez, and keep creating these awesome solutions!

I am in the process of putting together systems and tools for co-hosting and one of the tools I have built is an Owners Performance Portal.

I put together a short Loom video showing the Portal and what I have created for it so far.  Here is a link:

https://www.loom.com/share/9c249c6428df4eec9757ffacc5389cba

I am not a software developer by trade, but I am an electrical engineer with 25 years of experience in control systems engineering. My work has focused on the design and integration of industrial automation systems across water and wastewater treatment facilities, mining operations, and manufacturing plants. This has included significant programming responsibilities, specifically for programmable logic controllers (PLC) and human machine interfaces (HMI) using the IEC 61131-3 framework. Through this experience, I have developed a strong understanding of programming structure, organization, and best practices.

If you go back far enough, my college programming courses included Pascal, Fortran, C++, and even a bit of assembly which probably tells you exactly how long ago that was!

I used Gemini to build this, along with Visual Studio Code (VS Code), GitHub, and Vercel.

I plan to build the following in the future:

• Electronic guidebook to replace the Hostfully guidebooks that I am currently using
• Listing optimizer
• A revenue management tool to use with Pricelabs
• A tool to automate my Ecobee thermostats
• A tool to automate (as much as possible) guest messaging based around the parameters of my properties
• Direct booking website

The plan is to build these all using Claude chat, cowork, and code.

I love talking technology and automation, so feel free to reach out if you want to discuss these or have any questions: chris@staypictureperfect.com

Here are some screenshots of the Owners Performance Portal:

I created StayMetrics.co, a dashboard to help me visualize and understand how I am pacing vs prior years and provide insights for improvements.  I've expanded it to give me reporting on a number of metrics, like channel mix and average length of stay. It can now even generate owner reports with custom logos as well as commission reports to help me understand how I am doing vs prior years in terms of commissions.

I have no coding experience.  I used Lovable for the main marketing page and Cursor for creating the dashboard.  I use oauth so other OwnerRez customers can view their own metrics simply by logging in.

I'm not a developer, but have been playing with Claude integrated with OR. So far, I've done the following: 

1) Connected OR to Tawk.to using (Claude Code and Railway to host the connection) so that my chatbot on my website can actually look up availability and pricing info to give accurate info to people asking the chatbot. Here is a more detailed description: https://www.notion.so/How-We-Connected-tawk-to-Scout-to-OwnerRez-Summary-for-Other-Hosts-34f020d9e37c81829501dc856fcef193?source=copy_link

2) Connected OR to Claude Cowork so that I can run a "skill" every Monday morning that tells me how my bookings are looking this week vs. last year; 30 days out TY vs LY, ADR, etc. You can decide which data you want in the report. I call it my "Booking Pacing Report" and I can run it anytime from Claude. Here's a description of how ti works: https://www.notion.so/Weekly-Booking-Pacing-Report-Summary-for-Other-OR-Hosts-34f020d9e37c81b095f2ff0cfbf1926e?source=copy_link

3) I use claude for all kinds of other things as well that aren't necessarily related to the API connection. For example, if I'm running an email promo with a discount, I don't want to send it to people who already have a booking. But I also don't have a report in OR that connects people's emails with their booking dates. So, I download a "bookings detail" report with arrival dates and ask Claude to create a new version that connects it to a CRM report that has people's first name, last name and email.  By merging those together, I can now sort by anyone who has an arrival date in the next month and exclude them from my mailing list. Otherwise, we get grouchy people who receive the email about some discount and they want it retroactively applied to their booking! 

4) Another example, is I took the Booking Details report, told Claude that I consider Fridays and Saturdays to be weekends, and then asked for a new list of only guests who have booked "weekdays." Then, I connected it to the CRM list and had a great "Look Alike Audience" list for targeting ads at weekday people in Meta or Google AND i have a good mailing list of people who might want to book a weekday vs a weekend for a future email campaign.

5) I also downloaded all of my amazon purchases in Claude (we buy almost all of our supplies from amazon!) and asked it to tell me how to save money with either different product choices, bulk saving options and/or purchasing through Costco or Sams. 

Those are just a few of the things I have been doing. I would love more ideas if anyone has them! Let me know if you have questions on these! I'm actually thinking about consulting, so if you're interested, you can email me at atkonradi@gmail.com We could brainstorm a consulting plan!

I should also point out that RedCarpet Host—an official OwnerRez integration—is a good demonstration of what's possible to build with AI coding and the OwnerRez API.

The primary component of RedCarpet Host is the Guidebook app. It includes a complete admin interface for building and editing guidebooks. Personalized guidebooks are generated for each booking.

The ability to use OwnerRez custom field codes as content in the guidebooks is a game-changing feature. It let's OwnerRez be my single source of guest information & instructions so guidebooks update automatically when I make a change to a custom field in OwnerRez. No need to update info in multiple places!

A uniquely AI feature is the ability to include dynamically-generated content in guidebooks based on AI prompts. e.g. Using the dates of guest's stay and property location to provide seasonal packing suggestion and activities.

You can watch  a demo of the guest interface at:
https://youtu.be/Qu2wKBhcPfY

Additional tools include; a fully automated Waitlist, a Property Status tool, and a Cancellation Monitor.

Love this! Are you willing to share your plug-ins?  

I built a fully custom guest portal for my two vacation homes at Solterra Resort in Davenport, FL.
The goal was simple: one destination for everything a guest needs, finding a way to relive need for TouchStay, and I was missing the amazing features of my GuestView Guide. This is a way to have everything in one place directly from my website.

What it does:
🔐 Secure login — booking number + last name, no account creation needed
🏠 Time-locked access — property info visible 2 days before check-in, full controls unlock at 4PM arrival day, lock back down after 10AM checkout
📖 Digital guidebook — everything guests need in one place, no third party app required
🚗 Guest registration — guests submit their driver info directly through the portal
📍 Local area guide — recommendations and answers without guests having to hunt around
🌡️ Pool & spa heat — purchased directly through Stripe, zero back and forth
💡 Smart home controls — Home Assistant via Nabu Casa, one per property
🛠️ Maintenance requests — auto-routed to my property manager and pool service
🤖 AI concierge — Claude-powered with live web search for local questions
🎉 Pre-departure checklist — interactive with a little confetti at the end
Stack: Lovable, Supabase, OwnerRez API, Stripe, Home Assistant + Nabu Casa, Claude API, Resend
Built entirely on an iPad. No dev background. If you know what you want to build, the AI tools available today will get you there.​​​​​​​​​​​​​​​​

What a great idea

I built a chrome extension that takes Amazon purchase orders and turns them into recorded expenses. Enjoy. 

https://chromewebstore.google.com/detail/amazon-to-ownerrez-expens/kbkknholokeoedejfnghagfkdchjfagc

Screenshots: https://photos.app.goo.gl/aRxRAPKFChGSSTx56

🚀 What I’ve Built with AI + OwnerRez API

My end goal is simple: remove myself from day-to-day operations while still scaling the business.

Over the past few months, I’ve been building a fully custom operations system on top of OwnerRez using AI tools.

🧹 Replaced Resort Cleaning with an Internal App

I built a full cleaning + inspection system:

• Property-specific checklists
• Required inspection workflows with photo verification
• Cleaners must complete everything before marking jobs done
• Consistency + accountability across all properties

🌡️ Built My Own Smart Device Automation (Replacing Vendors)

• Recreated Jervis Systems-style thermostat control using Ecobee API
• Reduced cost from ~$6/device → ~$2/device
• Full control without relying on third-party tools

🔥 Smart Pool Heater Logic

• Looks ahead at upcoming reservations
• Avoids unnecessary “turn off heat” notifications if next guest also paid
• Dynamically adjusts based on exact days pool heat was purchased
• Automates one of the most manual parts of operations

📲 Guest + Cleaner Coordination System

• Cleaners check in/out of jobs in the app
• Guests receive a live cleaning status link
• Option for SMS updates via Twilio
• Eliminates “is my place ready?” messages

🚪 Early Checkout Automation

• Auto-sends checkout link at 8AM
• Guest clicks → cleaner instantly notified via SMS
• Helps unlock earlier turnovers and tighter ops

🔐 Backup Access System (Saved Me Multiple Times)

• Installed QR codes at each property
• If smart lock fails, guest scans → enters reservation details → gets lockbox access
• Designed specifically to prevent late-night lockout issues

🧩 Built a Full Internal Ops Dashboard

On top of all this, I created a centralized admin system to run everything:

• Cleaning calendar + scheduling + inspections
• Maintenance tracking + vendor management
• Property info, access notes, and supply tracking
• Blocked check-in alerts
• SMS monitoring, error logs, and system health tools
• Sync + debugging layer for OwnerRez data

At this point, it’s less of a “tool” and more of a custom operating system for running my STR business.

🧠 Tools Used

• ChatGPT (primary builder)
• Lovable (frontend + workflows)
• Twilio (SMS + notifications)
• OwnerRez API (core system)

👨‍💻 Technical Level

Some experience, but not a developer.
Had never built anything like this or worked deeply with APIs before AI.

🔮 What I’m Building Next

All focused on removing myself further from operations:

• Upselling gap days (automated revenue capture)
• Full vendor portal with maintenance workflows + calendars
• SOPs + templates embedded directly into workflows
• More automation around guest messaging and issue resolution

🎯 Big takeaway:
AI + the OwnerRez API makes it possible to build real, scalable systems without being a traditional developer.

I built a chrome extension that takes Amazon purchase orders and turns them into recorded expenses. Enjoy. 

https://chromewebstore.google.com/detail/amazon-to-ownerrez-expens/kbkknholokeoedejfnghagfkdchjfagc

I'm not a professional coder/developer but enjoy dabbling with tech and would say I'm moderately experienced. AI vibe coding (with Lovable) has helped me build several useful tools integrated with our OwnerRez account.

To start, I built our direct-booking site (potomacadventure.com). It's fully-synced with our OR data and automatically generates new property-detail pages when I add a property in OR.

The best part is; now that I've got our OwnerRez connection established for the web site, I'm able to re-purpose the same data to easily build other tools and the possibilities are endless.

For example; I just finished a task manager with a lot of features that could only be possible with the OwnerRez API connection:
- The admin dashboard let's us create one-off tasks or auto-generate tasks in real time based on our OR calendar.
- Our staff logs into the task portal with a PIN to see their task list.
- Tasks display check-out & check-in times. Late departures and early arrivals are highlighted in bright red.
- Tasks show the cleaner details they need to know about the next guests
- Staff can add notes and upload photos.

 

🧠 Show & Tell: What have you built with AI + the OwnerRez API?

We’ve been seeing a lot of interest lately around MCP and AI integrations, which is awesome.

At the same time, I think many folks may not realize just how much you can already do today using the OwnerRez API combined with tools like ChatGPT, Claude, and others.

So I thought it would be fun, and helpful for the community, to start a bit of a Show & Tell thread

🚀 What have you built?
If you’ve created anything using AI + the OwnerRez API, we’d love to see it!

That could be things like:

• Custom dashboards
• Reporting tools
• Automations
• AI assistants
• Anything else you’ve experimented with

📸 If you can, share:

• Screenshots of what you’ve built (or even better a Loom Video!!)
• What tools you used (ChatGPT, Claude, Lovable, etc.)
• A quick description of what it does and how it helps you

👨‍💻 Also curious:

• How would you describe your technical level?
  • No coding experience
  • Some experience
  • Developer / very technical
• Had you ever worked with an API or built something like this before?

🎯 Goal here

The goal is simple, to help others see what’s possible.

There are already some really creative things being built out there, and with how good AI tools have gotten, you don’t necessarily need to be a developer to get started anymore.

If you’ve built something cool, even if it feels small, share it. It might be exactly what someone else needed to see to get started.

👉 Added bonus: On May 1st, I’m going to take everyone who has submitted an example and put the names into a randomizer. One person will win a $100 Amazon gift card as a thank you for taking the time to share with the community.

Looking forward to seeing what everyone has put together!

Hi Jennifer!

Messages to past guests can only be sent up to 30 days after they've departed. If it's more than 30 days past their departure date, you won't be able to send them an email in OwnerRez, so your trigger wouldn't work. If you wanted to send it from OwnerRez, you'd want to set it to send 30 days or less after departure.

While the triggers don't have a condition to send it only to past guests with no reservations, a possible workaround is to use tags. While it most likely won't work for past guests, you can use this for any new guests going forward, and specify where you'd like to send the email. You could create a tag that can be added to their reservation, and triggers should have the optoin to add a condition based on tags. This way, the trigger would only be sent to bookings with the tag. More on creating tags and adding them to bookings:

https://www.ownerrez.com/support/articles/tags-adding-editing

https://www.ownerrez.com/support/articles/tags-use-assign#assign-booking-tag

I want to send a personal email a few days before the anniversary of the date a previous guest booked a last minute getaway (arrival 0-60days) IF they have not already booked - no future reservations?

Here is my trigger but how do I only send to previous guests who have no FUTURE reservations??

Hello!

Can you please send a support ticket to help@ownerrez.com, along with the template you've created and what information is needed, so we can take a look?

Can you clarify what type of invoice you're referring to? For guests who book? For homeowners? I'm not following... 

We are struggling with a way to make the invoice templates show all the information we need and still make sense to our clients. If you have figured out a way to set it up that works, please share!!

Andrea

Hi Doug,

We have a list of website designers that can help you - take a look here:

https://www.ownerrez.com/support/articles/wordpress-designers

We are looking for a designer/coder who can help translate our brand design to the built in ownerrez site. It would be best of the designer is familiar with how the ownerrez site is set up, so that we are not paying the designer to learn the owner set-up. Our main site is here.. http://thereset.club and our current owners site is here.. http://stay.thereset.club. thanks for your help. I have looked on sites like https://www.upwork.com/ and https://www.fiverr.com/ and there seem to be quite a few that have experience with this style of integration, wondering if anyone is wiling to refer a positive experience that they had?

The only way I've found to do this is manually enter them as expenses (surcharges) and negative expenses (discounts). This way they show up on the Owner's Statement.

Thank you, can't wait! We'd love to be part of the Beta testing for PMv2

Hi Jen,

We don't currently have what you're looking for with PMv1, but PMv2 is being tested as we speak. I think you'll find a bit more of what you're looking for with that new version when it is released. We'll have a PM Owner Statement Summary Report that I believe will include much, if not all, of what you're looking for here.

On PMv1, you may need to build this out as a custom report for yourself using the data available in existing PM reporting, and exporting that to Excel.

This contract signed 

by Jennifer Whaling CottageStays Inc.   

{MYEMAIL} {MYPHONE}(the “Agent)

and (Cottage Renter - hereafter Cottage Guest) {CFULL}

Cottage guest's contact information: {CADDRPRIMES}

(email) {CEMAILPRIME}  (cell Phone) {CPHONE}

Lake Mat and/OR Paddleboard Rental Agreement: 

CottageStays Inc. (“CottageStays”) having its primary business address as: 76701 London Road is a Cottage Rental Agency which also caters to the rental of non-motorized watercraft which include LakeMats and Paddleboards along with two Universal Personal Floatation Devices (PFD) for each Paddleboard rented 

TERMS, CONDITIONS and WAIVER 

CottageStays acts as the Lessor. The Terms and Conditions of this Agreement between you, the Lessee, and Cottage Care are as set out herein. Any Lessee must be of lawful age to enter into contractual agreements and you agree that it is the sole responsibility of you, the Lessee to ensure that while rented to you that all users of the Equipment accept and abide by these Terms and Conditions. 

This Agreement will be binding, enforceable and take effect once the Equipment booking process is approved and payment has cleared banking procedures. We will communicate with you by email throughout the process so that everything is in writing. You will be asked to confirm that you have read and understand the Agreement. 

You, the Lessee are agreeing with the Terms and Conditions, and as such you acknowledge and confirm that you have read, that you understand and that you agree to all Terms and Conditions, Payment Information and Conditions, the remedies should any of the Equipment be damaged, lost or stolen while in your custody. 

The undersigned understands and acknowledges the potential danger inherent in all travel by paddle boards and lakemats. You are agreeing that you understand these risks towards yourself and any other person you allow to use the Equipment which could include serious injury or death. You represent you have the necessary knowledge and skill to use the Equipment safely and that you will ensure any other person using the Equipment have the same knowledge and skill. You acknowledge it is your responsibility to obtain additional practice or instruction in safe and controlled conditions prior to venturing into conditions beyond your ability, and it is your responsibility to examine the Equipment you have rented and test it where necessary if you are contemplating a trip to areas in which help is not readily available. 

As a condition of this rental, you agree that you and anyone you permit to use the Equipment will operate it/them at all times in a responsible fashion including but not limited to the proper use of the Equipment. If you require additional PFD’s or if the universal PFD’s provided as part of the rental are not suitable for you or anyone you allow to use the watercraft, then you agree that you will provide your own PFD’s. 

You agree to replace or repair at the retail cost any of the aforementioned Equipment which may be damaged, lost or stolen while in your care. In such an event you agree that you will pay CottageStays the cost incurred in repairing or replacing the Equipment. 

In consideration of being allowed to rent this Equipment you hereby agree that you personally assume all risks in connection with the Equipment and you release CottageStays, its Directors, employees, agents and operators from any liability for harm, injury, death or damage which may befall you or any Equipment. You further agree to save and hold harmless CottagStays, its Directors, employees, agents and operators from any claim by you or your family, estate, heirs, or assigns arising out of your rental Equipment from CottagStays. 

You further state, unless indicated otherwise that you are of lawful age and legally competent to sign this affirmation and release, that you understand the term contractual and not a mere recital, and you have agreed to this document electronically or by email as of your own free act. 

YOU AGREE THAT YOU HAVE FULLY INFORMED YOURSELF OF THE CONTENTS OF THIS AFFIRMATION AND RELEASE BY READING IT AND UNDERSTANDING IT BEFORE YOU AGREED TO IT. 

Upon Acceptance by CottageStays of a Rental Request: 

LEASE 

The Lessor agrees to lease the Equipment to the Lessee, and the Lessee agrees to lease the Equipment from the Lessor in accordance with the terms set out in this entire Agreement. The Lessor will provide two (2) Universal Personal Floatation Devices for each Paddleboard rented. 

TERM 

Details of the Term of the rental agreement will be set out in email communications during the set-up of the rental. 

RENT 

The rental cost for the Equipment will be outlined in email communications during the set-up of the rental and the Rent will be paid prior to the Lessee taking possession of the Equipment by VISA, Master Card or Email Money Transfer and in most cases, this will be done via the Cottage Rental Reservation System. Details will be provided as part of the rental process. 

DELIVERY AND PICKUP OF EQUIPMENT 

The Lessor will, at the Lessor's own expense and risk, deliver and pick up the Equipment, PFD’s and Boater Safety Kit(s) to/from the Lessee through arrangements made in email communications during the set-up of the rental 

WARRENTIES 

The Lessor Warrants that: 

1. The Equipment will be in good working order and good condition upon delivery. 
2. The Equipment is of merchantable quality and is fit for the purposes it is ordinarily used for.

Hi Jen,

We don't currently have what you're looking for with PMv1, but PMv2 is being tested as we speak. I think you'll find a bit more of what you're looking for with that new version when it is released. We'll have a PM Owner Statement Summary Report that I believe will include much, if not all, of what you're looking for here.

On PMv1, you may need to build this out as a custom report for yourself using the data available in existing PM reporting, and exporting that to Excel.