Katie W

OwnerRez Team Member
Member for 2 years
165 posts
Topic

General Help and Questions » BDC RTB

Hey Chad! We checked with our engineering team, and it sounds like it will be released in phases once we roll out the new BDC API. When it's first released, it will only sync over basic property c…

(Posted Jan 27, 2025 2:30 PM)

General Help and Questions » Change "Title" of booking

Hey Renee! If you click on the Change/Move button on the Overview tab of the booking, do you see a Title space that you can edit?  https://desk.zoho.com/support/ImageDisplay?downloadType=upload…

(Posted Jan 22, 2025 9:27 AM)

Introduce Yourself! » Help with API tax setting

Hey MaryBeth! It sounds like you have those taxes configured to go to all listing sites but don't have the registration section set up. Airbnb requires that this section of the tax needs to be fil…

(Posted Jan 17, 2025 3:14 PM)

General Help and Questions » Using a Fix-up form and a custom rental agreement

Hi Cory! You'll want to use the BUFIXUP link in your channel templates to have guests fill out the POC form and sign the renter agreement. One thing to note is that Airbnb and Booking.com don't se…

(Posted Jan 15, 2025 9:01 AM)

General Help and Questions » Selecting check-in and check-out dates

The best way to accomplish this would be to go to Settings > Rates > Select the appropriate property from the drop-down, then go to that particular Saturday and set the changeover restriction there. …

(Posted Jan 11, 2024 2:01 PM)