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I am interested in this.
We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of an upvote at the top of the page.
We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.
Would like to be able to Group By specific tags on properties as some groupings may be semi unconventional based on things such as "all properties associated with the same address" in the case of a multi unit property, etc. It would give me a better ability to customize how I consume my reporting data.
Hello!
OwnerRez has an open API, meaning that anyone can reach out if they'd like to set up a connection. If they're interested in setting up an integration with us, they can reach out to OwnerRez to see if it's possible to integrate and get started.
Great suggestion—thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.
I am requesting that OR expands our options to assign more nuanced permission levels. I have a property owner that needs to be able to, among other things, needs to be able to run sales tax reports for their property only. I only have the option to give them access to everything in my account for all properties, which isn't appropriate, or no reports at all.
Thanks, Bri. Fingers crossed this fix is still in the works!
With the Hospitable release of MCP allowing real AI connectivity into the PMS, what is OR's plans for delivering this feature? Timeline?
This is not a limitation on the OwnerRez side, it is on Airbnb's. While they have it available for Platform-managed hosts, they have not yet made the feature available through the API for PMS-connected hosts.
It is expected to be made available through the API soon, so we are still collecting votes here for that functionality to be added.
Scratch that, Airbnb released it last month to select partners (including us) and our Developers are already working on implementing it. It's expected Airbnb will open it to all API partners later this year.
Our feature implementation is currently in development.
Hi Murat, absolutely! I think this is the most common reason for the feature to be requested. It's not only Trustd but other partner integrations as well that get details sent at the time of booking then update the reservation information within a few minutes, and hosts want to include that information in initial emails.
This applies to post-booking forms needing to be completed, digital guestbooks, door codes, and more!
That's a great point, Alece. Staggering multiple messages to avoid "info bombing" the guest's mailbox makes a lot of sense, especially if they're designed to be delivered in a certain order!
Hi,
Please consider putting the check-in and check-out times back in the overview tab, instead of just displaying the times when it's outside the standard hours for that property. For hosts with multiple properties with varying check-ins/out, having the times displayed in the overview saves A LOT of time when creating accurate schedules for cleaning or maintenance tasks.
It doesn't look cluttered at all when you had it there. Please reconsider. Thank you.
Yes this is a huge issue I have. Luckily I have it on an after hours schedule so it hasn’t affected me too much but it’s a big reason I can’t have it on all the time, but the drafts show me it doesn’t see they already booked.
This is VERY needed! Re-posting my comment from one of the closed (duplicate) requests:
Right now, if a guest instant-books with a message on one of the channels, typically the message hits the inbox 10+ seconds before the booking itself processes. Rezzy always wants to send a response to that first message as though it wasn't part of a booking event because it can't see it yet.
It says things like "Hey! How exciting — her first time in Nashville and for her birthday! I'd be happy to help with your stay. Let me know if you have any questions about the property or the area." And then our auto-response for a new booking fires immediately after. It's clunky and creates an awkward communication flow unnecessarily. A time-delay on Rezzy would avoid this problem!
Thank you, Bri! 👊🏼
Yes having the ability to add notes to the calendar that don't stop people booking those dates would be very helpful.
I would like the blocked off time to be able to configured so that tradespeople can see the blocked off time is different to the bookings. I don't want to setup a team/login every time I want a tradesperson to choose a time to fix something. And they should be able to see they can work during the blocked off time.
Any update on the timeline of this feature? We need a custom website STAT.
Hi there,
We support this natively in Jervis and you can choose a primary thermostat to control all thermostats off of.
We will also be releasing thermostat based plans for owners with more than 3 thermostats in a listing and offering a special this summer for anyone who signs up for a listing based plan.
Regarding Ecobee Smart Buildings, we have a great relationship with the Ecobee team. You can use the Smart Buildings platform through Jervis and not have to pay the fees also to Ecobee.
If you have any questions, let us know!
Hi Bri,
We would love to be added to Beta for Homes & Villas once you're in beta testing! We have 42 properties with OR.
Thank you for considering!
Need a Rule to prevent two thermostats connected to one system from being set to different modes.
Very much needed
Airbnb already has this feature available to properties not connected to a PMS. OwnerRez needs to make this feature a priority in my opinion.
Alece, I found that booking you're referencing here and I'm sending this to our engineers. The booking sentiment is still negative while the inbox thread is indicating the guest is having a positive experience. There's some disconnect here that we need to track down.
I'll keep you posted.
Hey Peter,
Your request is very similar to one that Alece posted not too long ago. I'm going to merge this request over there to keep the votes together. Feel free to drop a comment on the new thread if you'd like to.
[Another topic was closed as a duplicate of this topic (Quality Center Negative Sentiment remove button.)]
[This topic has been merged with another topic (Delayed reponse timing for RezzyAI). All unique votes have also been merged.]
[Another topic was closed as a duplicate of this topic (Rezzy: time delayed response)]
YES PLEASE!
Right now, if a guest instant-books with a message on one of the channels, typically the message hits the inbox 10+ seconds before the booking itself processes. Rezzy always wants to send a response to that first message as though it wasn't part of a booking event because it can't see it yet.
It says things like "Hey! How exciting — her first time in Nashville and for her birthday! I'd be happy to help with your stay. Let me know if you have any questions about the property or the area." And then our auto-response for a new booking fires immediately after. It's clunky and creates an awkward communication flow unnecessarily. A time-delay on Rezzy would avoid this problem!
I have Rezzy set up in draft mode during the day and auto-response mode overnight. It would be very helpful to be able to activate Push and/or Email notifications for Rezzy auto-response messages so when quickly scrolling through my alerts it is clear which messages have already been responded to and how (in case we need to course-correct anything). Right now I need to go into each message thread to see if and how Rezzy replied. Notification options would be greatly appreciated!!
Ideally these could be configured separately from Rezzy draft messages that are then approved and manually sent. Some people may want notifications for those, but ideally they could be toggled separately than the auto-reply notifications.
