Feature Requests

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Ah good to know!

Unfortunately, you cannot push the surcharge to Airbnb, if it contains number of nights as a condition. Airbnb will just ignore it, and apply the surchage to one night only, which is why it worked for you, Laura W. But if you were to create a surcharge to 2 night or more stays, it will not work. 

I added a surcharge to my one-night bookings to achieve my short stay premium. OR allows you to use nights booked for surcharge criteria and have a set amount for the surcharge or make it a % of the rent. 

I'm here to say the same!!!  I am good with offering 2 and 3 night rentals, however, I would love if my rate could be higher for these.  Ownerrez!! Please allow this feature!!

@Kahle -- did you ever find a workaround? I'm disappointed this still isn't available!

Perhaps I have missed this info but where do we find access to this new report if we are in the Beta? 

It is, and kinda bonkers this hasn't been implemented yet. I really don't want to switch because there are so many features I like on OR but my owners deserve a complete year end statement other than a spreadsheet. 

I was told I was added to V2 and can't find anything that will help. We have 14 separate listings and moving forward we are also looking at other software as doing all of this by hand is quite the task. 

Can I get on v2 ASAP? Unfortunately I am having to look at other softwares because I need this for my owners. I have 16 separate listings and just added 6 more, a year end statement is something I must have. 

It is possible to send an email notification when a quote has expired (trigger: quote status changed to expired), but at the moment, we cannot alert guests when a quote is about to expire. Sending a reminder in advance would be more beneficial, as it allows the guest to confirm their booking without requiring our intervention. And it would also help prevent awkward situations where a guest intends to book but forgets to confirm, only to find that someone else has reserved the dates in the meantime.

Completely agree on this.

I agree - being able to create triggers based on arrival/departure times in addition to a time of day would be wonderful.

Messages are setup based on their expected arrival/departure times but if those change, some messages aren't sent in a timely manner.

Hello, all!

This support doc provides examples on how best to configure your Pet Fee, depending on your business needs.

https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-rules-settings#pet-fees

If you have any questions, please don't hesitate to write to us at help@ownerrez.com!

Can we please get the Property Search Widget to calculate total including taxes?  Just like VRBO and Airbnb already do?

In Ontario we have to be licensed through TICO and we've all had to hide our pricing in the search widgets because any time you display a price it has to include tax.

This is a huge disadvantage! Please please fix this

Thanks for submitting this request!

While this is not currently available, we do have intentions to create a guest portal in the future. This could allow for a repeat guest to use the same card they had placed on file with their last reservation, if desired.

We're still a ways out from that being available, but this request is great food for thought as we discuss moving toward a guest portal in future updates.

Feel free to share this feature request with likeminded OR users who can give it an upvote!

I would also love to follow up on the status of this feature! In my case, tag automation would come in handy for automatically populating the Charges on a booking. For instance, we offer an all-inclusive add-on for our guests, which I mark with a tag so that our team is aware. It would be very helpful if our All-Inclusive charge was automatically added on to the list of charges when they have the appropriate tag for it! 

I can confirm this, I spoke with the CEO and integrating with PMS is not a priority for Furnished Finder.

A huge blindside in my opinion and MTR is ripe for disruption.  I view FF like VRBO just waiting for an AirBNB to come in and disrupt the market.

We use Furnished Finder perpetually on all the listings we have with OwnerRez and it's the only lone platform not sync'd into OwnerRez right now. It would be amazing if there was a way to sync calendars, or at the very lest, communications. I see this commentary is a few years old but I thought I'd refresh it to see if there has been any progress or outlook. 

Hey Jaime,

We've spoken with Furnished Finder in the past, but they did not have an interest in integrating with OwnerRez at the time. My recommendation would be to reach out to Furnished Finder support and let them know there's a demand. If they're willing to work with us, they can always write to our Helpdesk to express an interest at help@ownerrez.com. We can get them in touch with our Partnerships team from there!

Nest Away Stays
Added you

Hi Adria, could we get added as well? Thank you!

Hi all:
Cheryl- you are on the list, no existing PMv1 users have been added to Beta, yet.

Staci-added you

Codi-added you

CWV- added you

 

Thanks Adria

Added you Michele

The only challenges with the “virtual property” is it really complicates managing the financials per property, and has added costs on all platforms, OwnerRez, PriceLabs, etc for the additional property that isn’t really a property.  Also, over two units, groupings can quickly become a complicated web of listings.  Due to this we have stuck to just big core groupings, but allowing combined units to have financials report to the individual properties that they report to would be extremely helpful.

all other parts of the virtual listing have worked perfectly, with door code linking and blocking etc.  Overall, OwnerRez has been an amazing PMS!

Please add us also. We are struggling! 

We use Furnished Finder perpetually on all the listings we have with OwnerRez and it's the only lone platform not sync'd into OwnerRez right now. It would be amazing if there was a way to sync calendars, or at the very lest, communications. I see this commentary is a few years old but I thought I'd refresh it to see if there has been any progress or outlook. 

Thanks for pointing me to HiChee.

Jeff

So I asked them about Hudson Creative who has created websites that use OwnerRez. But they have their own booking engine which will be available to purchase separately soon. But to pay for that plus Direct Booking Tools -- not likely worth it.

"And we will continue to keep our conversations going with OwnerRez.  Unfortunately we have been told that we are "on the roadmap" but have not been given any real clear answer on what that means.  

I do have another request for this somewhere in the forums - can moderators combine? And push again?

Although hopefully HiChee will have a free solution!!??

Bug HiChee  I bug them every month

Hi Jennifer-

I received the same email. Does not seem like it would be much work, and I do not know of another product that has this functionality (although I have not looked extensively).

Thanks-

Jeff

I actually just asked again and still in 2 years they can't get it to work? AND the owner said Hudson Creative has made websites that work with OwnerRez???


Here is the email I literally just received
"

Hey Jennifer -

THANK YOU for inquiring or setting up a meeting with us. Unfortunately (very unfortunately) we are currently unable to honor your request. At this time, we still aren't able to work with companies that use OwnerRez as their booking engine.  I know you have inquired about using our solutions in the past, but still at this time,  we haven't been able to incorporate into their booking engine.  

Our product runs as a script on your website and due to the way OwnerRez displays your property information (its built within an iframe which doesn't allow us to get the arrival, departure dates and pricing information as it displays), we are not able to work with it at this time.

We will continue our discussions with OwnerRez to see if there is anything that can be done to fix this issue, but for now, our Price Comparison Tool is unable to perform on this website for you. We are sorry to have to deliver this message to you, but will cancel the meeting/demo at this time.

Best regards,

Serian Frahm
Sales Manager, Direct Booking Tools901.490.1146"