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I move my cursor over the ribbon view to help me track the DATE I'm viewing as I scan down the column.  Rather than have the reservation info pop up and block my view, I propose that hovering the cursor over a specific date will highlight that column.  Click on the reservation if you want additional info.

I'd prefer my owners not have to sign a rental agreement for each of their stays, which seems to be a requirement under the new Owner Booking setup. 

That's not planned at this time, for the reasons Shawn mentioned above. Owner Bookings are tied in to Owners and Expenses configurable within the PM feature.

If you'd like to see this feature made available for those not using the PM premium feature, you can absolutely make a new Feature Request to suggest it!

Any chance that there will be an update that allows us to use this feature without the PM module? 

Please add us.

great! please add me too

Thanks for the addition of the new Owner Bookings option!

Right now I see that it adds all the standard applicable surcharges and taxes to an Owner Booking. In our typical use case (as is most common industry-wide), we only log a cleaning expense for an owner stay. There shouldn't be charges shown that the homeowner has to pay; there is simply an expense incurred that shows on the Owner Statement. Please add an option for this.

(Occasionally the owner wants to charge their friends/family the cleaning fee and applicable taxes, so that option is fine to keep available as well -- though it would be nice if we can select which surcharges should show/apply in these instances. (For instance we have a Safely Damage Protection surcharge, but these are waived on owner-related stay, so I would not want the surcharge showing up for owner family/friends.) Perhaps on each surcharge we can check a box on whether it should be included/excluded on Owner Stays?)

Love seeing the addition of the new Owner Bookings option! To make this most useful, homeowners need to be able to create a new Owner Booking that is designated for themselves or someone else. Historically, many of our Owner Blocks have been for their friends/family utilizing the space. Since the new Owner Booking options don't give them the option to add the contact information for the staying party, they still need to resort to setting it as a Block and having us manually convert it to a booking + add in the contact details. 

Additionally, it's as though there needs to be 2 separate processes/flows based on whether it's a true owner stay or if the Owner is creating a booking for their friend/family. For instance, owners don't need to sign a rental agreement, though they may want their friends/family to. Owners and $0 stay friends/family don't need to be offered travel insurance, however friends/family being offered a stay at a discounted rate probably should. Owners don't need to receive all the messaging flows (check-in details, arrival day messaging, check-out protocols, etc), but their friends/family do. 

As I dug into this new feature more today in an attempt to convert some Owner Blocks into Owner Bookings, I've discovered that the limited scope of what is currently available unfortunately doesn't allow for me or my owners to utilize it just yet. 

I noticed this line in the latest change log: "Ensure Rezzy AI answers with booking context when guests book and message simultaneously" Does that mean that that Rezzy will now wait to process a message reply until a booking is fully confirmed? 

Appreciate you flagging this one! The upvote count at the top of the page is one of the biggest signals we use to decide what to build, so if this resonates with others you know, loop them in and have them add their vote.

[This topic has been merged with another topic (Allow more payment options with stripe). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Support Stripe Dynamic Payment Methods (Wero, Bancontact, Apple Pay, Google Pay and more))]

[This topic has been merged with another topic (Payment Schedules). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Midterm Monthly Renters Payment Terms)]

Great suggestion, Jeff! We'll keep this in mind.

If you know anyone else who would find this beneficial, feel free to share this request with them so they can give it an upvote!

Thanks for sharing this idea with the community! Feature requests with more support tend to move up our list faster, so if there's anyone else who'd want this too, point them to this thread and encourage an upvote.

Using List to quickly glance at bookings, there's a bunch of columns that I don't use that just clutters it up. Example is the "Status" column, when everything is confirmed, what is the use of showing it? 

The more columns you introduce, it makes it very hard to discern info from mobile screens. It might be what a developer might think is useful but in real world case use, it mucks things up even more.

Please introduce an option where we can customize the display of the list view. (At the very least, allow options to disable/enable views of the current columns)

The new update displays Requirements Met or Requirements Not Met for bookings.

Please add this to triggers.

For example, if an Airbnb guest is required to sign a rental agreement and provide a credit card for a security deposit, this currently requires two separate triggers, depending on which criteria is not met, and if both criteria are not met, our guests receive two messages.

With the new portal, a single reminder message is all that would be needed, regardless of whether the rental agreement was missing, the credit card was missing, or both, which could be handled by a single trigger of "Requirements Not Met."

Be able to adjust my monthly OwnerRez payment date to be a specific date of the month.

Currently, my account is automatically paid on the 16th of each month. I would like to change my permanent monthly automatic payment date to be the 1st of each month to better align with my business cash flow.

Here's my situation:

Currently OwnerRez doesn't allow us to change subscription billing dates, so OwnerRez is unable to update a statement cycle to bill on a different day of the month.

It's also not practical to cancel my OwnerRez account (which would disconnect channel integrations, cancel bookings in OwnerRez, cancel any scheduled payments and security deposits, and disable features such as triggers, hosted websites, widgets, and calendar imports) all to just restart my OwnerRez account on the first of the month, to align my billing date on my preferred day.

I am requesting a more simpler route to accomplish this - to simply allow users to select their preferred monthly payment date and then prorate charges accordingly as needed and make the one-time adjustment to shift the payment schedule.

Hello!

We wanted to know that we've released an update, so rate adjustment surcharges should be broken out in the charges tab again.

Bumping for visibility! Please vote if you would like all signable agreements/waivers to be in the req. met box! Thanks 

 

 

I have secondary waivers/agreements that are sent by triggers based on property and criteria after the rental agreement is signed and an email is on file.  They are very important waivers that allow access to amenities and without signing- no access.  I would LOVE to be able to quickly see if those have been signed by the guest after they have been sent.  It is so clunky having to go into the rental agreement tab and check then make a tag that tells me signed or not signed. A lot of extra time goes into that when it would be so easy to see it in the requirements. 

Appreciate you flagging this one! The upvote count at the top of the page is one of the biggest signals we use to decide what to build, so if this resonates with others you know, loop them in and have them add their vote.

Hi Meredith,

It's fairly easy to add the PM feature. You can do so by going to the Billing section of your account and turning the feature on by sliding the circle above it. Once you've turned it on, you can set up owners, expenses, etc. We have this support article that goes over setting it up: https://www.ownerrez.com/support/articles/property-management-setup-configuration

Thanks for putting this feature request together! These ideas grow when more voices weigh in, so if you know other users who'd find this useful, send them the link and ask them to upvote.

Community feedback really helps us prioritize what to build next.

Thanks for sharing this idea with the community! Feature requests with more support tend to move up our list faster, so if there's anyone else who'd want this too, point them to this thread and encourage an upvote.

Appreciate you flagging this one! The upvote count at the top of the page is one of the biggest signals we use to decide what to build, so if this resonates with others you know, loop them in and have them add their vote.

Thanks for putting this feature request together! These ideas grow when more voices weigh in, so if you know other users who'd find this useful, send them the link and ask them to upvote.

Community feedback really helps us prioritize what to build next.

[This topic has been merged with another topic (Multi-language platform.). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (British flag and language option for guests)]

We would love this too!  We just have 2 STR's that we're launching with OwnerRez but we also have a bed and breakfast, which has very limited tools for us.  We would love OwnerRez' technology for our BNB!  We would sign up immediately!