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I just submitted another comment asking for similar
Found here:
https://www.ownerrez.com/forums/requests/booking-tags-from-surcharges-and-discounts#76260
content here:
Need to add to TAG AUTOMATIONS
* Apply Tag for CHARGES > ADD ON > Options
* Apply Tag for CHARGES > SURCHARGE > Options
* Apply Tag for CUSTOM FIELDS > Is Empty / Is Not Empty > Contains "text string" > Uploaded File is True/False
This way we can auto tag and then set a trigger based on the tag for each of these business case scenarios.
Need to add to TAG AUTOMATIONS
* Apply Tag for CHARGES > ADD ON > Options
* Apply Tag for CHARGES > SURCHARGE > Options
* Apply Tag for CUSTOM FIELDS > Is Empty / Is Not Empty > Contains "text string" > Uploaded File is True/False
This way we can auto tag and then set a trigger based on the tag for each of these business case scenarios.
When viewing the owners invoice from OwnerRez I am unable to print a detailed invoice with the detailed breakdown of each booking that's being charged for damage protection. This option was previously available but changed with a recent update. I recommend changing it back so we are able to print the detailed invoice.
When would this be released? Need to eliminate the manual VRBO import process asap.
Did this feature ever get released? Not the VRBO commission import but the more general capability.
We are actually working on a more general capability that would allow you to configure an expense (that can be for anything) of a fixed amount or a percentage. So, this would achieve the effect you describe. That should be out soonish.
Hello everyone,
I'd love to see an integration between OwnerRez and Ring.com that automatically creates guest users with a unique PIN for both the front door lock and the alarm panel. For example, if Guest Joe Blogs is staying from January 1st to January 7th, OwnerRez would automatically add Joe as a user in my Ring.com account with a 4- or 6-digit code that both unlocks the front door and disables the alarm.
Currently, we're doing this manually, and it would be a huge help if OwnerRez could automate the process. It would also be important to restrict access so that guests only have permissions for the front door, not any internal locks (like owner closets).
My initial research indicates Ring.com doesn't offer a public API, but they might have a private one that a developer could work with. Is this something OwnerRez might consider supporting in the future?
Thanks in advance for any info or feedback!
Door Lock Codes for TEAM Members
Group a Set of Locks - Say a location X Resort or location say Florida or Tahoe
Allow team members to have access to all of selected or by group
Like many, do they have the ability to have codes for door locks for Team members as well as codes for guests.
This allows for central management and monitoring of who has access and the ability to disable or change codes quickly.
Could we get a opinion for guest pic there own "tags" at the time of booking? A drop down with tags like "birthday, Anniversary, graduation" or a special local event. It would be a great way to give us a heads up on services we could provide or up sell.
I designed my website on Wix. I use the typical booking / availability widgets already, but would like to have the property photos, descriptions, rules, etc integrated from OwnerRez into my Wix site (like how they are on the OwnerRez hosted sites). My understanding is that if I was using WordPress, this would be possible with the WordPress Plugin. Since I'm using Wix, is there another way to accomplish this?
I could just upload pictures and type all property info into my Wix website, but then I get to update both if / when there are changes.
Thanks for the post! Giftup looks pretty interesting. I noticed they list an integration with Stripe. I'm wondering if that is a possible backdoor way to use Giftup until OR gets its own integration?
Have you figured out a way to integrate giftup with OwnerRez? Or some roundabout way to make it work?
Thanks!
Settings -> Tags -> Create Tag creates a checkbox tag that you can test on with triggers.
SBF, are you manually creating the tag though? I already have a tag-based trigger set up, but I have to manually create the tag for each booking.
If not manually, how do you get the custom field to automatically create the tag? Under Settings > Tag Automations > Create Tag Automation, there is no condition I can select that corresponds to my custom field (yes / no for pool heat).
I agree that the custom fields need some improvement. Just allowing the guest to respond with open text is too risky. As we (owners) design our custom fields, we should be able to choose how we want our guests to respond. Similar to designing a questionnaire using google forms. For example, in my case, I just want to simple yes/no response if the guest wants to opt in to the "pool heat" add-on for their booking.
Low hanging fruit are 1, 2, and 5. I think we already have #7, unless there is indeed a character limit that I'm unaware of. Controlling how the user responds will help us, owners, be able to set up tag automations & message triggers with more confidence since we'll force guests to respond the "correct" way. This is really important and will help simplify our management duties.
Thanks!
Aaron, I think you can do this now. Schedule a trigger for 1 day before booking arrives with that custom tag being set and the email you want sent. I have triggers for when I haven't yet gotten a photo ID from a guest 3 days before booking arrives and the photo ID part is a yes/not tag on the guest record.
I agree this should be a feature. I have a simple custom field that is a "yes / no" question, asking if the guest wants to add the optional pool heat. From there, I could trigger an email message to myself the day before their booking to turn on the pool heater.
I love the Bulk Block-Off feature and use it all the time, but to remove the blocks I need to go to each block individually and remove it, which is very time consuming. Could you please add a bulk unblock feature?
I had a few guests asking me if there is waiting list. I was wondering if someone cancels, if there a way that the site can notify them if an opening happens.
Hi, Is it possible to set up a feature where we get notified when the credit card payer's name does not match the guest name?
Currently you can show your property listings on another website via short code. That is great, but we would also like to be able for people to be able to book on that website as well. Can you add another URL field for a 2nd URL spot or maybe comma separate in same field? We are approaching clients that also want to book on their own websites in addition to our own and being able to book the same properties on both website would be very helpful.
Is there a way to change the color of ONE reservation? I understand the "tag" but it doesn't change the color on the ribbon feed. There's no real way to know there is a note (or tag) for that group other then opening every single reservation, every time.
Here are examples of what I am referring to (PMS: ResNexus & CheckFront):
https://resnexus.com/resnexus/reservations/book/5179191A-E60E-48F1-A211-AF608FF976A0?tabID=1
https://resnexus.com/resnexus/reservations/book/9937072F-D4CE-46EA-9746-B3A615EBE0F2?
https://www.willowbrookcabins.com/cabin_availability.php
As we grow, I am seeing a need for this report as well.
Hi fellow OR users:
I've observed that some calendars on other Property Management Systems (PMS) offer more dynamic functionality, particularly for multi-property sites. I’d like to suggest the development of a multi-property calendar widget that provides a clear, at-a-glance view of availability.
For example, if a website features 9 cabins or properties, the monthly view calendar should display green (available) on dates when at least one property is open, even without selecting the property. This would be very helpful especially for properties in the same general area. Additionally, the calendar should allow guests to book directly by selecting their desired dates.
This feature would greatly enhance the user experience for multi-property websites. Please consider voting if you believe this would be a valuable addition!
I'd love this too! Maybe even have the option for owners to change rates. Some owners are very involved and would love the freedom to dictate their own rates.
Chris
When I previously integrated my Schlage Locks via RemoteLock, I was able to pull a lock's access history to find a guest's usage for 30+ days post checkout. This made a significant difference in chargeback disputes as we could demonstrate that the guest clearly arrived and utilized the home throughout their rental stay (by showing the logs of their custom keypad code being used). When a chargeback is initiated under the guise of "we didn't actually stay at this rental", this evidence goes a long way in making our case that they in fact did get what they paid for.
Now that my locks integrate directly with OwnerRez, I discovered I am severely limited in the access history I am able to view. Please extend the time these details are available, if for no other reason than to help us fight chargebacks as they arise.
I really like OwnerRez - it lacks in some ways but most of that can be made up by using PriceLabs - but one area that is surprisingly deficient is the ability to see who left a note and when they left it. Am I missing this option somehow? Surely this is a universal request from all users - can anyone help me on this? Thanks.
I wanted to let you know that your new Property Search Widgets are really super and of interest to us. I have played around with them and plan on using them extensively, not only on our web pages, but also in emails for general marketing. Using these Widgets we can send specific "versions" or selections to prospective Guests to allow them to compare and contrast bookings options amongst our properties.
For example:
https://friendlyfiresvacationrentals.com/our-properties/?orwidgetaction=search&OriginalReferrer=https%3A%2F%2Fapp.ownerrez.com%2Fwidgets%2F05e7baed944746bdb341c73083636af5%3Fview%3Dform&Page=1&Sort=Default&ArrivalDate=1%2F16%2F2025&DepartureDate=1%2F20%2F2025&Guests=2&Bedrooms
I have one immediate request however that I believe will improve these Widgets. I would like to be able to customize the text on the buttons. Not only would that give use more freedom and flexibility. I hate to criticize this really nice functionality, but I humbly suggest that the currently supplied text could be improved. Here is a screenshot of what
comes up currently:
I would like to make the text more specific or descriptive, for example, instead of "Arrival" make it "Desired Arrival Date". Instead of "Any Guests", I would like to use "No. of Guests". Instead of "Any Amenities" I would like to use "Search Amenities". There appears to be lots of room for additional text within the buttons.
Ideally I would like the option of putting in my own text into all of those buttons. This will also help in multilingual situations like we have here in Canada with the requirement to support both English and French. Then we cold make the buttons also work for a Francophone situation.
In addition, in the URL above, the current Title is "Our Properties". I would prefer to be able to make that more specific, like "Suggested Properties You Might Consider", for example. Can you make it possible for us to customize the Title as well?
As I said earlier, I love what the widgets will allow us to do, but would like the flexibility of using different text in the buttons.
Putting in another vote to revisit this integration! With 51 Luxury Properties, we are very interested in partnering with Marriott.
Consider adding ability to export discounts, modify in excel, and import back.
Due to the multiple anomalies with AIRBNB and VRBO and how they handle discounts for date ranges it is necessary to do some odd things.
For instance, to make sure that my discount for stays of 28 to 90 nights do not expand into the non discount days I have something like this.
Due to the number of locations we have I need something like this for multiple properties but with different rate.
It would be easy if I could export, modify, and import to a new set of discounts.
