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[Another topic was closed as a duplicate of this topic (Schlage Integration billed to the property)]

Hi Camelo,

Apologizes for the very delayed response here. I was curious if you felt that this existing Feature Request is essentially what you're asking for here? https://www.ownerrez.com/forums/requests/quoting-multiple-properties-together 

If so, I'd like to merge your request over to that one so that your vote can be accounted for.

The Manually Record Deposit screen needs to have filters and sorting options. Currently the only available filter is property, which is the least helpful to have. When I'm going through bank history, I can see guest names and check amounts. It would be extremely helpful to be able to sort/filter the list by guest name or transaction amount.

It would also be super helpful to sort and filter by date - right now it defaults to showing most recent bookings first, even though the most likely deposits to be being entered are the oldest bookings. It also entirely lacks the display of booking date, whereas for the purposes of recording deposits the date the booking was created is far more helpful in matching incoming payments than the guest's arrival date.

Amazing, thank you Bri!

Apologies for the extremely delayed response here. We're actively working on solutions to better maintain our request forum to avoid delays like this in the future.

Sounds like what you're looking for is Recurring Expenses which we have planned for our 2026 development roadmap. You can find the related Feature Request for this and follow along for updates on it here - https://www.ownerrez.com/forums/requests/pm--recurring-expenses

I'm actually going to merge this request into the one linked above so that your vote can be included there.

While OwnerRez doesn't have a dedicated "recurring expense" feature that automatically creates expenses each month (yet), you can manually record expenses that will appear on owner statements. Here's how to set this up:

Option 1: Record Monthly Expenses via the Expense Grid

Navigate to PM > Expenses > Expenses and click + Record Expense.

Setup & Configuration > Expense Grid

For each property with a Schlage lock, you would:

1. Enter expense details:

   • Description: "Schlage Lock Integration Fee"
   • Amount: $4.00
   • Category: Create a custom category like "Technology Fees" or "Lock Services"
   • Date: The date you want the expense recorded (typically the 1st of the month)
   • Vendor: You could use "OwnerRez" or create a vendor name

2. Associate the expense:

   • Select Property and choose the specific property
   • At the bottom, select whether this was paid from your Operations Account (will be reimbursed on PM statement) or Escrow Account (won't be reimbursed)

Setup & Configuration > Record Expenses

1. Repeat monthly: You would need to manually create this expense each month for each property with a lock.

Option 2: Create Custom Expense Categories

First, create a dedicated expense category for lock fees:

Navigate to PM > Statements & Payouts > Expense Categories > + Create Category

• Add name like "Lock Integration Fees"
• Click Save

Setup & Configuration > Expense Categories

This makes it easier to categorize and track these expenses consistently.

How Expenses Appear on Owner Statements

Once recorded, these expenses will automatically appear on owner statements based on:

• The Date to Use field you configured
• The statement period you generate

The expense will be subtracted from the owner's statement, effectively billing them for the lock cost.

Setup & Configuration > Expense Displays

They need more triggers period.

 

Try to set a trigger that will be sent to a guest Sunday.  The only way I could do it is to create 7 different Triggers based on their arrival date and conditions.  That will only cover guests that stay for 1 week.  That covers the vast majority of my needs but it was a bit much to do it that way.

Hey Travis,

Sounds like what you're looking for are Recurring Triggers, which we have in testing at this time. You can find the Feature Request for that and follow along for updates here - https://www.ownerrez.com/forums/requests/trigger-for-exact-day-of-week-trash-reminders 

Hey Steve,

I mistakenly closed this request thinking that you were referring to sending this amenity via the API. Clearly I need to get my glasses checked!

Let me see if I can get this posted opened up again for you. If not, I'll post a new one and link it to you for reference.

It would be great for the Availability Calendar to be inactive and it would ultimately begin a quote/booking.

[This topic has been merged with another topic (Add Pickleball to the list of amenities.). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Pickball)]

Please add Pickleball as a selectable property feature/amenity/activity on the hosted websites.

Hi there,

This is not on our roadmap at this time, but the Product team has seen and acknowledge this request.

Know anyone else who'd find this beneficial? Send them the link so they can add their vote and show there's interest in making this happen! Those votes help us determine where the demand is across the Feature Request forum.

[This topic has been merged with another topic (Door Codes for Team Members). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Door Lock Codes for TEAM Members and Groups for Door Locks)]

On a similar note, I would like the ability to simple edit existing forms.

For example, I'd like to remove the following highlighted text from the Form "Form: 'Booking Fixup - Step (1) Start Page'", but I'm currently only able to customize the text in the top blue box (and nothing else on this Form):

Hi there! Were you able to find a solution to this? I've been struggling with it for years too!

[This topic has been merged with another topic (Rezzy to read field codes). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Integrate Custom Field Definitions into the Rezzy FAQ Section for Enhanced Automation.)]

Hey Austin,

I'm moving this post over to the Feature Request forum for voting. Feel free to share it with likeminded users who would also find this beneficial!

Since the changes to the owner statements in November we are no longer able to use the totals boxes as they show the incorrect data. 

This thread has resulted in a project to provide more functionality in the 'notes' section, but I wanted to bring clarity to this comment about the 'totals' that are available at the bottom of the PMv2 statement view.  In November, changes were made to the owner statement as part of PMv2, while still in beta, to report all booking-related expenses in the booking section of the owner statement. Removing them from the expenses section. The expenses section is now exclusively for property and owner-related expenses. Depending on your settings, individual booking expense line items can still be displayed in the expenses section, but the monetary fields will be 'NA'.  The totals at the bottom can still display the Statement Total along with the booking and expense section subtotals, but those numbers will be displayed as described above, which may be different than how some users were using them, but they are not 'incorrect'. In other words, the subtotals will remain the same regardless of whether certain categories of expenses are hidden from the statement or not.

It's your original post here, I just moved it from the Rezzy AI forum over to the Feature Request forum. You'll now see the ability to upvote this topic at the top of the page. 😃

[This topic has been merged with another topic (An app for owners and guests). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (App for Guest)]

I would like to have an OwnerRez Optional Items Booking Form which includes all of the appropriate options that a guest can add to their ALREADY MADE BOOKING.

This would be a form that can be sent to the guest AFTER the booking has been made, giving them a chance to ADD any appropriate (by date or season, etc.) options that would normally be available to them when they initially complete the booking form in OwnerRez. Or it could allow for CHANGES to be made to their already ordered Optional Items.

I would use this to follow up with guests and confirm with them what is included in their booking and what is not, just so that there are no surprises on either end when the arrival date comes and the guest hasn't ordered optional pool heating, for example. With an integrated OwnerRez Options form, I wouldn't have to manually transfer the information from the 'manual' options booking form I presently have on a page on my website, and the guests would also be able to authorize the payment for the options when they are booking them, which works better for everyone.

It would also be very handy for those situations where guests book through a listing site which has no capabilities to offer and charge for optional add-ons. (For those of you who would remind me that OTAs want all payments to go through their systems, I don't care... I'm running my business, not theirs, and if they had their act together they would have means for ordering and paying for optional add-ons in their systems already, but even so... if add-ons are processed through their system then they would just use it as an excuse to increase their 'service fees' to the guest or me and I don't want that either.)

Of course, a link to this form and/or a widget for incorporating it into a website would be a great plus as well.

I already have and use a manual order form for this purpose, but having one that is incorporated into both OwnerRez and my payment processing system would be SO much better.

PS My OLD PMS had this feature twelve years ago! It was part of the guest portal for their own online Booking Confirmation and Management, another feature OwnerRez lacks and desperately needs.

I'd like to see an option to export message history, too. The applications are truly endless from AI to business decision making. One such decision I face right now is staffing coverage by day of week. My gut tells me weekend coverage is a no brainer yet what about the weekdays. Wouldn't it be great to have exported message history to analyze volume by day of week. This should be a fairly quick and easy feature to execute for the highly capable OwnerRez dev team.   

This would be a very useful feature. 

I can't find this in the feature request.  Can you point me to it?

Wow, duh. Where is my brain? Thank you so very much, that worked!!

Hi Laura,

We won't be adding check-in/out times to blocks, but we are planning to tackle true owner bookings in the near future. At present, this work is already tasked and ready for development. I'll merge your request in with the one relevant to the work planned, and will keep everyone posted in that thread as things progress!

[Another topic was closed as a duplicate of this topic (Please add check-in and check-out times to Blocks)]