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You can't do it on Airbnb when having everything fed to it via API.
The {QHCTAB} for the quote emails has 2 links on the bottom. These are both text links and easily overlooked. I'd love to see them as buttons instead + be able to control the button and text colors.
Right, this is the reason I am making a request for this feature in OwnerRez. It’s complicated to manage this by marketplace and can be tricky. It would be great if this was a feature in OwnerRez.
You can do that on Airbnb by changing the name of your cleaning fee to something like a management fee. Airbnb then rolls the fee into nightly rent:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-rules-settings
There is a way to play with fees rolling into rent on Vrbo; it's a bit more complicated. You need to assign that fee to roll into rent and adjust your pricing display preferences.
It's so pathetic that Google is not available on OR yet! It has been years since they have been talking about it and at least one year since they said it was immanent. I am so tired of all these other useless integrations etc.
While it is frustrating, I would not say pathetic. I hope you are aware that unlike other integrations that build their interfaces INTO OR, this one is where OR has to create connections into GVR, with its own unique set of challenges.
Another point is that if you are listed on Vrbo, Booking.com, Tripadvisor, and perhaps some other OTAs, chances are that your rentals are ALREADY on GVR under those brands. Did it make a world of difference? Please let me know, but it did not for me (I have Booking.com and used to have Tripasvisor listing there, as well as some others that feed into Vrbo).
Have you gone on GVR and tried to use the interface as a traveler? If you did, you will probably see what I saw: it is clunky, not VR-friendly (geared toward hotels), and it will be a sheer miracle for a traveler to find a VR there.
The high expectations of GVR may be misplaced and it just may end up being yet another "useless integration".
We need a simple way of rolling our cleaning fee into nighty rent. The market is moving toward a "no cleaning fee" mentality. The appearance of no cleaning fee to a traveler is appealing. However, we all know nothing is free. I feel that if we had a way to roll the cleaning fee into the rent, automatically, it would be VERY beneficial.
It really is not feasible to do this manually because you never know how many days a guest will book, so you cannot calculate this until the guest makes a selection. As an example, let's say you have your rates set to $200 per night with a cleaning fee of $100. If you choose to roll this fee into your rates to give the appearance of no fee, this is the way it would work below.
Software adjusts your rates based on your minimum nights settings. Example......
Doing it this way gets you the $100 cleaning fee by adding $25/night to the rate for only 4 nights (your min night setting), and anything over 4 nights booked, that $25 is discounted. This would work the same if you had a 2-night min or a 7-night min. The software would just adjust the rent equally for the min nights set, and then discount any days booked that exceed your min night setting.
I think this would give us an easy way to roll certain fees into our rates without a lot of thought. The OTAs already are starting to favor hosts with free cleaning and this will be attractive to guests as well, with no surprises at time of booing.
Anybody else like this idea?
It's so pathetic that Google is not available on OR yet! It has been years since they have been talking about it and at least one year since they said it was immanent. I am so tired of all these other useless integrations etc.
I'm really confused by the 'issues' being presented as limiting Google Vacation Rentals integration.
Would it not be possible to create a 'Google Vacation Rentals Widget' that MUST be used by those OwnerRez users in order to have Google VR integration? (If an owner doesn't want or care about Google VR integration, they don't use the widget, simple.)
The widget could even include code to verify its use and that it's on the correct landing page on the OwnerRez user's site in order to satisfy Google's requirements. Heck, it could even automatically feed back the landing page location to OwnerRez so Google's verification system always finds the widget in use where it's supposed to.
Or am I missing something?
(Please put me in the beta program ASAP too please. I don't use an OR website, but would for that purpose... it seems a reasonable cost to me. Inquiries that I get from those who found my website through google have a very high success rate.)
Hi Ownerrez! Anu update on being able to build our reports?
There is a difference between an optional item and a surcharge. Both need to be handled properly, and at the moment, OwnerRez doesn't do this.
We need to be able to present optional items WITHIN quotes, and have the guest able to select that item be included with their reservation or not, at time of booking. Simply showing an optional item as selectable by the guest at time of booking does not meet these requirements.
In the Orlando area, optional pool heating during winter months is the norm. It is essentially a 'standard' item, but it is still up to the guest whether they want to include it with their booking or not.
However, it is so common that guests routinely request that it be included in their quote when they ask for one; "Please send me a quote including pool heating and BBQ rental," is a common example. This means that they want to know how much the booking will cost with the items included. It doesn't guarantee that they want these OPTIONAL items are not. At present, there is no way to send the guest a quote with the optional items included in the pricing (so the guest can see the total they may be paying), where those optional items remain optional for the guest to include in the booking or not.
It should be a user selectable setting for OwnerRez users, that an optional item is automatically included in all quotes created for a particular season. But that item must remain optional so that the guest can choose to include it with their booking or not.
As things are, including an optional item automatically in quotes means that it is no longer optional. The guest no longer has the ability to accept or reject the option. This means that the 'optional' item is no longer optional, it has become a surcharge.
It is a gigantic waste of time to constantly edit every quote prior to sending it out to include optional seasonal items. But this is separately problematic, as doing so makes them a surcharge, and no longer optional for the guest. This makes no sense, and is a hassle and time waster for both guests and owner/managers.
There is a difference between an optional item, and a surcharge. A surcharge, if included by the owner/manager, is not changeable by the guest. An optional item SHOULD BE.
This is incredibly basic quote functionality. Can we please have OPTIONAL items that can be included in quotes?
Thank you!
Hey Chandler reach out to DirectBookingRequests they are working on a solution.
We have to have a meeting with them to discuss. This will take a little time to implement if the meeting goes well. We will put you on our “first contact” list when this gets resolved! We appreciate your excitement, support and patience.
And OwnerRez has been helpful YEYY
Hi Alece,
You're not misspeaking at all. The mentioning of booking.com was included as booking.com would be the main point of contention for this change to occur. Apologies for any confusion!
~Caleb
any update on this ?as it was going to happened on 2023 q2
Love to hear this Paul!
The only feature that I think could make it better is a button for the condo being ready to be checked in early that would bypass the grace period and update it to the current time.
The Settings menu is an access point for core OwnerRez functionality, and as such I go into that menu more times than I can count every day. Having it located front and center in the top menu allowed me to get to it immediately and seamlessly to carry out my business.
Now that it has been moved to the far right past the Help menu and search field and buried in a dropdown, however, that quick and seamless access is totally gone.
I personally see no reason to have it buried way over there, and it is not even logical.
Please put it back where it was!
Hi Annie,
For Airbnb we have a small article here you may find helpful, https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#age-limit
~Caleb
Putting Notes on the calendar would be a great feature. Maybe have it work like the "Block Off Time" feature except the option would be "Note" and simply capture text.
Hey Caleb, I may be misspeaking here, but I don't see the original post mentioning anything about Booking.com.
However, adding a time cutoff for same-day bookings for direct bookings certainly gets my vote!
Hooray!! Thank you!!
I received the same response from the Direct Booking Tools team. Here are some screenshots of how valuable this can be for guests wondering if they're getting the best deal. I found these recently and thought it would be a powerful comparison tool to show guests the cost savings associated with booking directly on our websites.
Quick update here... Keep your eye out for the weekly Product Update blog post, which will discuss this in more detail, but an update went out this morning that included some Schlage fixes:
I requested this too under a different post
https://www.ownerrez.com/forums/requests/price-comparison-widget#73053
There are 13 votes so far
Can you post this there too?
I really really really want to integrate with direct booking tools as well but you'll see my post there. OwnerRez has refused to make the "minor additions to their code" . Please please please OwnerRez!!!
Using the book now widget is great, except the guest does not receive a copy of the quote they begin when they click book now, they are expected to complete the booking immediately, or it is lost to them forever. Why am I emailed with the quote in question, but the guest is not? What needs to happen is that the quote is initiated on the site, and also sent to the guest. If they complete the booking right away, then the link in the quote will no longer work, but if they close out of the booking window from the site, they have a way to go back and finish (without my having to send it each time I get a notification about this). In our world of window shopping, there needs to be some way to be more persistent with getting guests to follow through on bookings.
Would it be possible to develop a widget to show guests the cost savings associated with booking directly on our websites? I found this recently and thought it would be a powerful comparison tool.
I have read many, many past requests to add a note function to the ribbon calendar so we can easily see if maintenance is scheduled that day, pest control, guest arriving early, etc. We are wondering if this is scheduled for any future updates? It would also be great if we could search by notes....easily see when the last a/c maintenance was perform, pest control was done, etc.
I know I am the 3rd OR Team member to comment on this thread that it is coming. But it is coming! lol
As the tag at the top of the thread indicated this is indeed in development and will be released shortly!
Version 1 will most likely just add criteria very similar to the current trigger template as you mention. But once the groundwork is laid, future revisions will hopefully add more logic and conditions such as automatically adding when a booking has a specific surcharge.
As a Property Owner and user myself I am just as excited about this feature coming as you are! Stick with us it will be here soon!
We really need this feature enabled. Task Management would be great, but at least some automation of tags to assist us in our own automations. This could be as basic as in the Triggers, add a section of tags to add or remove from the reservation, in addition to sending a Template, using the same controls that exist on the same page under criteria. This should be really low development effort and high value. Lack of Task Management is causing me to evaluate other platforms, but this would go a long way.
Yes I am also having same problem where infants are not being included in any confirmations emails from airbnb bookings leading to confusion.
Is there a Field that picks up the airbnb infant count?
