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Is there a way to get notificaton from OwnerRez? I find I have to continually look at the website by Jen Pederson (/forums/users/347454696) – Nov 4, 2024 7:38 PM (UTC)
Hi Jen,
OwnerRez syst…
(Posted Nov 5, 2024 9:58 AM)
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Nov 5, 2024 9:58 AM |
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Hi James,
Could you write in to the Helpdesk at help@ownerrez.com with an example of where you're seeing this language displayed?
Guest receives 50.00% if cancellation occurs at least 30 days…
(Posted Oct 31, 2024 10:41 AM)
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Oct 31, 2024 10:41 AM |
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Hi Monica,
We'd recommend setting Pets as a "No", and then adding some language to indicate that pets may be allowed on a case by case basis. This can be done in Properties > select property > Ru…
(Posted Oct 31, 2024 9:59 AM)
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Oct 31, 2024 9:59 AM |
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Hey Alyssa,
Try filtering your inbox for only Unread messages. Do you see an old message pop up that is still marked as unread? Give that a try. If you don't see anything, please write to us at h…
(Posted Oct 31, 2024 8:03 AM)
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Oct 31, 2024 8:03 AM |
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Any updates on this? I have lost my Ski In / Out category.
I just tried to add it with Elevate tool. Has anyone had luck with this?
AirBNB is blaming OwnerRez
https://elevate.translate…
(Posted Oct 30, 2024 5:56 PM)
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Oct 30, 2024 5:56 PM |
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OR Team and All,
Is there any update on the ID upload and guest verification solution?
Jacob by Kenjana Properti (/forums/users/347416934) – Oct 29, 2024 5:37 PM (UTC)
Hi Jacob,…
(Posted Oct 30, 2024 10:13 AM)
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Oct 30, 2024 10:13 AM |
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Hey Bransley,
The default Agreement OR provides is fairly universal, but we understand that there's no "one size fits all" here. You are more than welcome to make changes to that default Agreemen…
(Posted Oct 23, 2024 11:12 AM)
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Oct 23, 2024 11:12 AM |
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Hi,
Were you aware that it's possible to duplicate an existing listing, along with Listing Data (description, amenities, photos, custom fields)? Here's how to go about that:
https://www.owner…
(Posted Oct 17, 2024 1:02 PM)
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Oct 17, 2024 1:02 PM |
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Is there another integration that would work better? This still hasn't been solved and is a back and forth between Schlage and Ownerrez that I am a bit frustrated by, both blaming the other for being…
(Posted Oct 4, 2024 11:09 AM)
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Oct 4, 2024 11:09 AM |
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Hey Diana,
You can export the information you're looking for by exporting your Bookings List view. To do this, go to the Bookings tab in the OwnerRez menu bar, then select List on the far right (…
(Posted Oct 1, 2024 4:15 PM)
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Oct 1, 2024 4:15 PM |
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Hey Cody,
With the use of the {BUFIXUP} booking field, users can create their own Channel Template that allows OR users to collect guest contact information and renter agreement signatures. Those…
(Posted Sep 30, 2024 8:02 AM)
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Sep 30, 2024 8:02 AM |
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Hello!
Loved your video and I was able to install the app on all of my previous phones, namely pixels. Just upgraded to a pixel 9 pro fold and none of the options work for me to add the app to m…
(Posted Sep 27, 2024 11:35 AM)
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Sep 27, 2024 11:35 AM |
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Hey Acacio,
It's not necessary to paste your entire Legal Agreement to the API House Rules for Airbnb. You do, however, want to include specific details and important info that your guests need t…
(Posted Sep 25, 2024 3:32 PM)
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Sep 25, 2024 3:32 PM |
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Hi there!
I don't know that we have any control over when Airbnb publishes those reviews. We sync them to the channel, and then they do with them what they will at that point. If you'd like us to…
(Posted Sep 24, 2024 3:55 PM)
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Sep 24, 2024 3:55 PM |
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Hey Alison!
I bounced this around with the team, and while this is not available in OR at this time, we do have some integration partners that may be able to help you accomplish this. Specificall…
(Posted Sep 23, 2024 12:34 PM)
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Sep 23, 2024 12:34 PM |
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I think you are responding to her basically asking the same question I have. The guest would like to make 4 payments for their reservation. Even if we require credit cards, is this possible to set up…
(Posted Sep 23, 2024 9:13 AM)
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Sep 23, 2024 9:13 AM |
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We are also interested in a payment/aging report showing the outstanding amounts due and due dates for our upcoming check payments.
We recently switched over to a 2 payment model since OwnerRez d…
(Posted Sep 20, 2024 2:45 PM)
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Sep 20, 2024 2:45 PM |
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Hey Gus and Lindsey,
I would suggest scheduling a demo with Operto. Better to get information straight from the horse's mouth! Many of our partners build the API out from their end and write to u…
(Posted Sep 12, 2024 10:12 AM)
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Sep 12, 2024 10:12 AM |
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Hi,
I've moved this post over to our Feature Requests forum so that other users can upvote this if they too would like to see this feature implemented in OR!
(Posted Sep 3, 2024 2:20 PM)
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Sep 3, 2024 2:20 PM |
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Hey Alyssa,
We'd recommend using Google's browser translation for this purpose. OwnerRez itself does not have multi-lingual capabilities at this time, but we find that the Google Translate option…
(Posted Sep 3, 2024 11:02 AM)
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Sep 3, 2024 11:02 AM |
