Bri

OwnerRez Team Member
Joined March 2022
389 posts
Topic

Feature Requests » Check in and Check out times for automated tags

v2 of Tag Automations dropped in today's release! You can now apply conditions to Triggers and Tag Automations for the following: * Review left (No Review, star count, etc.) * Door lock code…

(Posted May 21, 2025 2:06 PM)

Feature Requests » Tag Automations from Surcharges and Discounts

v2 of Tag Automations dropped in today's release! You can now apply conditions to Triggers and Tag Automations for the following: * Review left (No Review, star count, etc.) * Door lock code…

(Posted May 21, 2025 2:06 PM)

Feature Requests » Tag Automations

v2 of Tag Automations dropped in today's release! You can now apply conditions to Triggers and Tag Automations for the following: * Review left (No Review, star count, etc.) * Door lock code…

(Posted May 21, 2025 2:02 PM)

Feature Requests » Check in and Check out times for automated tags

[This topic has been merged with another topic ( Upsell Trigger - For Late Departures or Early Arrival (/forums/requests/upsell-trigger-for-late-departures-or-early-arrival) ).All unique votes have…

(Posted May 21, 2025 1:18 PM)

Feature Requests » Upsell Trigger - For Late Departures or Early Arrival

[Another topic was closed as a duplicate of this topic ( Check in and Check out times for automated tags (/forums/requests/check-in-and-check-out-times-for-automated-tags) )]

(Posted May 21, 2025 1:18 PM)

Feature Requests » Using Review as Trigger for templates

Great news, everyone! Review based conditions dropped in today's release! You can now create Triggers and Tag Automations with the following: https://uc.orez.io/w/files/4285adcbc62f4a468b5a3b5823c41a…

(Posted May 21, 2025 1:13 PM)

Feature Requests » BADJOPEN separate field for arrival and departure gap

Arrival and Departure adjacent night Field Codes were added with today's release! https://uc.orez.io/w/files/5387a53010af490384ed9a7f177835da

(Posted May 21, 2025 10:01 AM)

Feature Requests » Automatic 5-Star guest reviews for VRBO

Hi, everyone!  Sorry for the delay in posting here. Automatic 5-star reviews for Vrbo dropped in a recent release. More details here in the April Product Update blog post! April Product U…

(Posted May 20, 2025 10:57 PM)

Feature Requests » Cohost messaing from OR to show as Cohost, not owner

Hi Katie D, Yes! More information on this feature can be found here: https://www.ownerrez.com/support/articles/channel-integrations-airbnb-cohosting

(Posted May 20, 2025 9:41 AM)

Feature Requests » Add Property Name when hovering over reservations on the calendar

Hi Jennifer H, Which calendar are you referring to? Is it your Bookings page view in OR, and if so, what view are you using? Ribbon, month, year, etc. If it's a guest facing calendar, please …

(Posted May 15, 2025 5:17 PM)

General Help and Questions » Help. Pro Rate PM Commission like Rent on Owner Statement

Hi Shoreline Rental, Our Engagement team attempted to reach out to you yesterday afternoon. Unfortunately it seems you weren't available for a video call. They did follow up with a Loom video exp…

(Posted May 9, 2025 9:36 AM)

Feature Requests » Ability to Ad-Hoc Suppress or Enable Cleaning Trigger on Manual Blocks

Hello! I reached out to Turno on your behalf to see if this would be possible. This would not be supported via the API at the moment. Users have the option of enabling or disabling the import…

(Posted May 6, 2025 10:18 AM)

Feature Requests » Sync Updated Check-In and Check-Out Times from OwnerRez to Turno

CraftersCottage, I've got a quick follow up to the above. I actually reached out to Turno to see if they're utilizing our availability webhooks to update check-in/out times on individual book…

(Posted May 6, 2025 10:14 AM)

Feature Requests » Sync Updated Check-In and Check-Out Times from OwnerRez to Turno

Hi CraftersCottage, Thanks for taking the time to write up this request! However, I'm afraid this concern needs to be addressed directly with Turno. We send them availability webhooks that le…

(Posted May 6, 2025 7:58 AM)

Feature Requests » Connect API with Booking Insights Tool

Hi HTH Stays, We have discussed partnership with Direct Booking Tools off and on, but we would need them to pull data from our API which I believe they were unable to do. I suggest reaching out t…

(Posted May 5, 2025 11:03 AM)

Feature Requests » Implement Know Your Customer (KYC) to make chargebacks less likely - ID Checking to lower Fraud

We’ve been looking at options. We will likely not be going with Stripe Identity, but we’re looking at some other solutions very seriously. What that will look like has yet to be determined. At pr…

(Posted May 5, 2025 8:46 AM)

Feature Requests » Reoccuring Expenses

Hey Justin, The main thread to follow on this topic is https://www.ownerrez.com/forums/requests/pm--recurring-expenses Please follow that thread for updates! We're hoping for late Q2 / Q3, bu…

(Posted May 1, 2025 5:29 PM)

Feature Requests » Support Klarna and Affirm Pay

[This topic has been merged with another topic ( Affirm payment option (/forums/requests/affirm-payment-option) ).All unique votes have also been merged.]

(Posted Apr 30, 2025 12:02 PM)

Feature Requests » Affirm payment option

[Another topic was closed as a duplicate of this topic ( Support Klarna and Affirm Pay (/forums/requests/support-klarna-and-affirm-pay) )]

(Posted Apr 30, 2025 12:02 PM)

Feature Requests » Additional OR Cancellation Policy Options

Grace periods are now configurable on Cancellation Policies in OwnerRez! You can read more on that topic here -  https://www.ownerrez.com/support/articles/cancellation-policies-overview#grace-period …

(Posted Apr 30, 2025 10:12 AM)