Feature Requests

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I can confirm this, I spoke with the CEO and integrating with PMS is not a priority for Furnished Finder.

A huge blindside in my opinion and MTR is ripe for disruption.  I view FF like VRBO just waiting for an AirBNB to come in and disrupt the market.

We use Furnished Finder perpetually on all the listings we have with OwnerRez and it's the only lone platform not sync'd into OwnerRez right now. It would be amazing if there was a way to sync calendars, or at the very lest, communications. I see this commentary is a few years old but I thought I'd refresh it to see if there has been any progress or outlook. 

Hey Jaime,

We've spoken with Furnished Finder in the past, but they did not have an interest in integrating with OwnerRez at the time. My recommendation would be to reach out to Furnished Finder support and let them know there's a demand. If they're willing to work with us, they can always write to our Helpdesk to express an interest at help@ownerrez.com. We can get them in touch with our Partnerships team from there!

Nest Away Stays
Added you

Hi Adria, could we get added as well? Thank you!

Hi all:
Cheryl- you are on the list, no existing PMv1 users have been added to Beta, yet.

Staci-added you

Codi-added you

CWV- added you

 

Thanks Adria

Added you Michele

The only challenges with the “virtual property” is it really complicates managing the financials per property, and has added costs on all platforms, OwnerRez, PriceLabs, etc for the additional property that isn’t really a property.  Also, over two units, groupings can quickly become a complicated web of listings.  Due to this we have stuck to just big core groupings, but allowing combined units to have financials report to the individual properties that they report to would be extremely helpful.

all other parts of the virtual listing have worked perfectly, with door code linking and blocking etc.  Overall, OwnerRez has been an amazing PMS!

Please add us also. We are struggling! 

We use Furnished Finder perpetually on all the listings we have with OwnerRez and it's the only lone platform not sync'd into OwnerRez right now. It would be amazing if there was a way to sync calendars, or at the very lest, communications. I see this commentary is a few years old but I thought I'd refresh it to see if there has been any progress or outlook. 

Thanks for pointing me to HiChee.

Jeff

So I asked them about Hudson Creative who has created websites that use OwnerRez. But they have their own booking engine which will be available to purchase separately soon. But to pay for that plus Direct Booking Tools -- not likely worth it.

"And we will continue to keep our conversations going with OwnerRez.  Unfortunately we have been told that we are "on the roadmap" but have not been given any real clear answer on what that means.  

I do have another request for this somewhere in the forums - can moderators combine? And push again?

Although hopefully HiChee will have a free solution!!??

Bug HiChee  I bug them every month

Hi Jennifer-

I received the same email. Does not seem like it would be much work, and I do not know of another product that has this functionality (although I have not looked extensively).

Thanks-

Jeff

I actually just asked again and still in 2 years they can't get it to work? AND the owner said Hudson Creative has made websites that work with OwnerRez???


Here is the email I literally just received
"

Hey Jennifer -

THANK YOU for inquiring or setting up a meeting with us. Unfortunately (very unfortunately) we are currently unable to honor your request. At this time, we still aren't able to work with companies that use OwnerRez as their booking engine.  I know you have inquired about using our solutions in the past, but still at this time,  we haven't been able to incorporate into their booking engine.  

Our product runs as a script on your website and due to the way OwnerRez displays your property information (its built within an iframe which doesn't allow us to get the arrival, departure dates and pricing information as it displays), we are not able to work with it at this time.

We will continue our discussions with OwnerRez to see if there is anything that can be done to fix this issue, but for now, our Price Comparison Tool is unable to perform on this website for you. We are sorry to have to deliver this message to you, but will cancel the meeting/demo at this time.

Best regards,

Serian Frahm
Sales Manager, Direct Booking Tools901.490.1146"

HI-

It would be niece to have an integration of this tool which I understand is necessary to make it work with OR direct booking. I think it would help my WordPress website create conversions for prospective customers to see their potential savings of OTAs.

Thanks

Hi Robert. You are right about VRBO. I assumed VRBO requires this, but, after a short amount of research, it does not. Airbnb typically verifies with photo ID, but not always (https://www.airbnb.com/help/article/1237#requested-info). I and all others that I know on Airbnb have had to verify their identity when signing up with Airbnb with their driver's license scan. Good clarification. Thanks!

Nate I have a very similar setup as you, OR has never really truly worked the way I thought it would at keeping track of everything in one place, I would love to be able to Invoice from OR and keep track of cleaners as well, I am not big enough to use another paid service for a cleaner, I think it should have been another module in OR instead of an outside integration. Hopefully OR will consider your suggestions, it would make my life so much easier.

Do you know of any other software that people are using successfully for Co-hosting businesses? I hear about people co-hosting 50-60 properties and they don’t seem to have these challenges but I’m not sure what software they are using. 

On the cleaners topic, I recommend Turno. It’s free if you integrate it with OR and use your own cleaners.

I'm curious. Perhaps guest identities have been verified on AirBnb, I have no idea about that, but why do you think they have been on VRBO? I've never seen or heard anything of the sort. As I understood it, all one needed to book on VRBO was an email address and a credit card. Verification of owners is a different matter. What evidence is there of what Air or VRBO requires of guests?

Shawn,

Great! Glad that OwnerRez is working on this on developing this further!

Agreed with Harry.

Thanks for the update, Shawn!!

More than anything, access to financials need be separated out. I believe that's what most owners are requesting. 

We need our VA to access guest communications, schedules, booking data but NOT financials.

We began work earlier this week on the next level of Tiered Access, which will center around adding "Limited Access" permissions, beginning with "property-based" limited access options for Team Access Staff users. This will help those users who have staff who need access to some or all Properties' bookings and messaging, but not all account functions.

Here is a work-in-progress (i.e., not necessarily final) screenshot of the settings/invite page of a Team Access Staff user.

I've marked this request In Development (actively being worked on by one of our developers) and should get to QA later this month.

Other levels of Tiered Access will be needed after this, but this one will be a welcomed addition.

-Shawn

so sad. I also believed that OR is the most customizable channel manager out there and I also did not ask for this specific feature assuming that its so basic that everybody should have it.  

This is exactly what I was running into. Guest identities have already been verified on Airbnb and VRBO. This is an extra, unnecessary step for these guests. You could make it an optional field and make mention on the direct booking site that ID verification is a requirement for the booking or put a link in a message directly after booking for the photo ID verification. Just thinking of options within the current framework until it is changed.

This is exactly what I was running into. Guest identities have already been verified on Airbnb and VRBO. This is an extra, unnecessary step for these guests. You could make it an optional field and make mention on the direct booking site that ID verification is a requirement for the booking or put a link in a message directly after booking for the photo ID verification. Just thinking of options within the current framework until it is changed.

Rex, I emailed GiftUp last month and the Founder emailed me back. I'll ask him to reach out to help@ownerrez.com.  Thanks so much! 

I have not seen it tried, but a possible workaround would be using Zapier. Both OwnerRez and Giftup have integrations with Zapier, but I don't know if either have the necessary capabilities to fully cross-link the two.

This would not be a backdoor method, because that requires use of the Stripe Checkout system which is not compatible to OwnerRez. Giftup's integration to Stripe is primarily as a payment processor to sell the gift cards.

Hi Nick,

If you are in contact with someone on the Giftup team, you can give them our email address help@ownerrez.com to reach out about an integration. OwnerRez has an Open API that their dev team could write to, and if they have questions we can get them in touch with one of the engineers. 

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