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In additional to the orphan dates field {BADJOPEN} I would like a field that has the rate / price of the orphaned dates. Should be really easy and would be beneficial to simplify the communication to guests.

Scott

Ken and Paul, I am not understanding why a website like mine that is using the OR widget for pricing and booking is any different from that on the hosted sites. As far as I can tell, it is exactly the same. Can you explain?

May we please get an answer to this question?

I am not Ken or Paul, but as  I understand it (and support can correct me if I am mistaken) in some cases the 3rd party website builders use "iframe within iframe"
 set up. In such case, Google cannot successfully pass the parameters into the widget hosted by such 3rd party website. Goog cannot validate price accuracy, which is not the experience that Goog wants users to have. something along those lines. 

Ken and Paul, I am not understanding why a website like mine that is using the OR widget for pricing and booking is any different from that on the hosted sites. As far as I can tell, it is exactly the same. Can you explain?

May we please get an answer to this question?

Ken and Paul, I am not understanding why a website like mine that is using the OR widget for pricing and booking is any different from that on the hosted sites. As far as I can tell, it is exactly the same. Can you explain?

Can we please get an answer to this question?

Making OwnerRez fully multi-language is a huge task that touches everything.  It's not really a "once and done" sort of thing.

However, I can assure you that we are making progress towards this goal all the time.  Much of that work isn't immediately visible, it's adding capabilities to the underlying systems, only a little of which surfaces visibly.  From time to time you'll get an additional feature that's useful for multiple languages, and, eventually it'll all get there.

Hi! Would love to be considered for the beta!

The booking screen is the screen we spend most of the time. For empty day/night would it be possible if we put the mouse over to have a snapshot of the rate for that night just as the rate calendar shows when you put your mouse over?

That would be helpful to have a quick overview of the rate in that screen rather than having to navigate to the rate calendar..

Thank you!

It would be great to have a another tab/page in the Owner's Portal that would allow us to post messages, alerts, updates, important information that needs to be always accessible, etc.   We currently do a newsletter, but once read it's lost in their emails and forgotten.  

I fully agree.  I have been analysing different systems and Ownerrez offers far the most features and is the most advanced tool but it is missing one very important aspect to make it on e.g. the european market: milti-language!

I have been using the automatic review feature and it is great. However, I am noticing a lot of renters are leaving a review on the day of check out. 
Typically, I try to leave a review the same day of check out so that it prompts the renter to leave a review as they are traveling home.
I don't see the option to leave a review on the same day. The automatic review is being left the next day.

Please update the drop down menu to include day 0 as an option for the automatic review.

Thanks!

Glamping Hub Integration
Update as of 12/20/2023

I messaged the CEO to ask for an update and here was his reply:

"Hello Patricia- thanks for checking in and we are getting very close to releasing OwnerRez. It is code complete and will be entering our QA stage next week so we hope to launch a few pilot hosts (of which you can be one of them) by the 2nd week of Jan. You are on our list, and we will notify you when we are ready to kick off the pilot program.

Have a great holiday!

CJ

[This topic has been closed as a duplicate of another topic (Google Vacation Rentals Connectivity Partner)]

[Another topic was closed as a duplicate of this topic (Google vacation rentals)]

Is there an ETA for this channel to be available?

Just checking when can we expect this feature available?

Every time I look at by bookings page I now have to filter our canceled bookings. I do not want those to show. You guys made a change a while back that automatically included them. I suggest adding a setting to remember how each user wants bookings to display, so we di not have to change this filter each time we come back to the bookings area.

On Houfy there is a feature that shows a potential future guest how much they would pay on Airbnb or VRBO if they booked the same home. Is there a way to integrate this in the booking/inquiry widget? Our website says you’ll save 10-15% by booking direct but I think it’s more powerful if they see a visual with the booking fees in bold. 

Hi Amanda:

You can set a photo in a template. For example, in the rental agreement, the box on the right represents where the first house photo will show:

Did something ever get done with this? We send third party alerts to the front desk to let them know when a booking is made but they currently have no way of knowing if it's an owner block or a guest.

This has been released! (We now show the currency next to the payment method description)

Previous to OR, we used to send a Welcome email to guests that included an image of the door smart lock, to familiarize themselves prior to check in.

OR doesn't allow us to attach/embed this image.

Please consider this as a feature enhancement! 

Thanks,

Amanda

As a general note in this context we typically recommend the use of tags for potentially common situations like "Bad Guest" or "Don't Rent to this Guest". This helps verify user by user.

Have you looked into using our mailing report that is designed to export CRM data out? Its possible to use this report to import data into MailChimp and update those lists.

~Caleb

Thanks Caleb - this is exactly what I was looking for.  Tags show up in all of the places I can think of that I would need to use them (including the CRM edit contact page, they get applied to exports from this page, and are also part of the criteria on the prebuild email list report).  So tags are a better solution than custom fields for what I need!

I agree, it would be very nice to have custom fields attached to certain seasons. 

I just joined Owner Reservations and the inability to edit the form is so silly and outdated. No one has such a huge number of important numbers anymore. It clutters the form and makes a potential guest not want to continue with the booking process. 

Thanks for giving Kens proposed solution a try, currently the system already has the ability to handle basic sub menus for the site menu. This can be done by clicking on the "Menu Layout" button for any given hosted site, 

Once on this page you can drag and indent page names under each other to create simple sub menus. I don't believe this satisfies exactly what you're looking for, but I wanted to make sure everyone was aware of it while discussion continued for this feature request.

~Caleb

We would love there to be a way to create an interim owner statement.  This way I (the accountant) can create the statements and have them reviewed prior to the owner being able to see them.  Right now, we have to disable the owner's access, create the statements, have them reviewed, then enable the owner's access again.

Would love to see under our guest contact a photo of our guest that are booking with us.  

This way we can remember their faces each year they book with us

I have tried your proposed solution, but it did not solve our problem. Perhaps I could not express our problem properly the last time. Let me try again:

We do not want to show all the properties directly under the ‘Properties’ nav menu item. Instead, we want to have a sub-menu that contains the locations. Then, each location sub-menu item will have another sub-menu that contains the properties for that location.

Yes please we need help and have to budget for VA or Ai. Need this solution to stay competitive and avoid burn out.

This is my main issue with Owner Res is the fact that when a refund happens, the invoice in QBO is not updated. I would love for better communication to happen when a refund happens on the platforms (especially Airbnb) between Airbnb and OR.