Feature Requests

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Unfortunately, I have not. Last night someone called me at midnight (drunk) wanting to rent a unit and I told them we don’t have anything open this late, our check in time is 4pm, they told me that on the website it’s available they were not pleased. I usually block out the units at night. It’s a hassle. 

Have you seen any movement on this?

Found the scroll bar, hidden way down at the very bottom. Not ideal

On PC, The right side is cut off and the only way to view it is use screen zoom. Please add a scroll bar. The option to customize the columns we want would also be huge.

Yes, yes, and triple yes. This is the behavior you would expect and I am constantly ending up on the property page when I just wanted a more detailed view of the calendar.

Also from the individual monthly calendar view, an option to color the reservation by platform.

This how most channel managers do it for good reason. For the few times we need to see the property details we can go to the side menu. 

Also would be nice to have the Month and year more visible.

Price per guest on the total cost check out

Work out the cost per person staying based on the number of guests

How about displaying Essential Add-ons at checkout like this or during agreement time? 

On click information: 

Thank you!

Tim, Manel, Jenny, and so many other patient users in this thread, today was the day. The new Unified Inbox made its debut to all users. We thank you for your input and patience as we worked on it!

We're already working on other features to bring to the Inbox, including WhatsApp for Business, Inbox for Teams, and more.

In the meantime, thanks again and enjoy!

I'd love to see an integration with Google Home or one of the bigger Smart Plug or Smart Switch makers (like Tapo). 

Specifically, I'd love to set up an "away" routine that turns lights on randomly to simulate a presence. Ideally, this routine would be triggered by the check-in and check-out dates. 

I'd also love to see a similar trigger possible for thermostats. 

You should be able to go back and look at past rate calendars. Currently, you're only able to go back three months in that past which is not very helpful. I would like to go at least a full year in the past to help with variable rate adjusting.

Guest data should all be exportable in a single file that includes name, email, phone, address, date booked, arrival date, departure date, guests, pets, breakdown of charges, etc.

Currently, there are several exports, but nothing that puts it all in a single file, and not all information is exportable.

Shawn what do we need to do to get on v2?  Producing these manually is a bear.   We are getting ready to run Jan statements and i dont want part on one system and part on another

I was wanting a way to change the language within the booking widget. In the screenshot below, I put in a Saturday check-out date (not available) and it came back with the language in the screenshot. It would be nice to be able to change that language to "Unfortunately, Saturday check-in's or check-outs are not available"? Any help would be greatly appreciated. Thank you.

I'm sorry, but getting updated on this thread is worse than watching paint dry.  Are there more popular feature requests or is there a reason why OR took years discussing and planning, and are only now beginning to work on development (i.e. a LONG ways away from releasing the feature)?  If OR was seriously working on this, they would have an estimated time of release.  If they aren't saying, it means they are just tinkering and not seriously attacking the development of it.

Hi Scott!

I have to agree, this is a very important filter and report  that we have no visibility of.  Most of the time I use blocked time for book direct guests.  There is no quick way for me to get an accurate read on how many book direct guests that I have. 

There's a time limit of some sort? 14days?? and then the fees are not reversed

I charge $75 flat fee which seems to work out but 3-5% would be realistic of what it costs us to cancel as we don't get credit card fees back

Title explains it, would be nice for the "4 rates selected" to add "totalling $xyz".

Alternatively would be (better) for inquiries to show rent totals directly. That's the ultimate point of this post, when a guest inquires about certain dates my responses sometimes depend upon the size of the booking, where I may be more careful responding when it's an expensive stay versus less expensive.

When I get inquiries it would be nice to have an option to have them show up on the calendar in a different color - perhaps a translucent look to indicate it is tentative (and then a filter to be able to include or not include those). I get a number of inquiries for wedding groups where it can take some time for it to go from inquiry to booking and when someone else inquiries, having a quick way to reference whether I have another inquiry out there would be helpful. 

If you credit the same card back the fee should reverse.

We charge 20% of the rent for cancellation and have a strict no-cancellation policy that is waived if we can re-rent the property.

I don't buy cheap, I buy quality, that's why I moved from MC to CC and Stayfi is NOT a solution that I want yet we are forced to eat it

Stayfi said they were cheaper than Mailchimp. That is not even close to accurate. Stayfi is $110 a month and MC is $68 a month.

If Zapier is "The Way" then how about OR coordinating a How To page with best practices on integrating OR to MC?

We would love to be able to integrate with Marriott.

I read that the Marriot integration is in the works for 2025.  Is this plan in place?  We have been looking at other STR software that has this feature. 

that would be excellent!

Most payment processing companies charge around 3%. When cancellations occur, we usually absorb this fee, resulting in a loss for us. Instead of a flat fee, I recommend implementing a percentage-based fee to help cover the processing costs.

Progress on this?

The new unified inbox debuts wide-release later this week!

Progress on this?

One phone number ringing through to the first available agent

One text message screen that all agents can see and act on

One Email thread that all agents can see and act on