Feature Requests

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Have any updates been made regarding this?

I run into this situation somewhat frequently. A guest is departing and someone books later in the day for same day arrival. By 11am Housekeeping has made their schedule for the day and on their busy days they schedule my cleanings for next day if I don't have a guest booked by 11am.. So if a guest books that afternoon, I have to either cancel or search for an alternate property from other property managers which is very costly. Can you make a rule for same day booking cutoff time on prior guest departure day?

I know there is a cutoff time already for same day bookings, which I get somewhat frequently. If I program the 11am cutoff required by housekeeping, then on days when the villa is already clean, I won't get same day booking after 11am which will be waste of the availabilities.

Thank you!

Randy

I am looking for something similar--a guest asked for a confirmation to help get through immigration.  I sent the email confirmation but as mentioned in the thread it is not professional looking, headers, etc.  Would be nice to generate a professional looking printable confirmation and receipt on demand.  OwnerRez could add their own tagline at the bottom "Property professionally managed using OwnerRez" as additional exposure/free advertising!

Any update on this? I'm going to start self-managing and am trying to decide which software to use. The only thing holding me back from OwnerRez is the auto-reply for incoming messages from guests who have already booked (i.e. What is the WIFI password? Which day is trash day? etc.). Others such as Hospitable have this included. Thanks.

Hey Evan,

While OwnerRez doesn't offer this as an internal feature, we now work with a number of AI integration partners. I would recommend checking them out! You can find the list here:

https://www.ownerrez.com/integrations#ai

Any update on this? I'm going to start self-managing and am trying to decide which software to use. The only thing holding me back from OwnerRez is the auto-reply for incoming messages from guests who have already booked (i.e. What is the WIFI password? Which day is trash day? etc.). Others such as Hospitable have this included. Thanks.

Or constant contact direct, we don't like stay fi, it doesn't do what these 2 do

Ability to export details of deposit record(s).  The data already exists but there are no means to download it.

It would be great to customize the timing that I want to set and run the risk as I feel appropriate. I understand that if I set it too close, then it may not go through. But if there's too much time, then a guest could review back. But customizing the timing (10 seconds before, 30 seconds before, 1 min, 2 min, etc.) would allow OR users to find the best timing that works for their comfort level.

I just tag the guest as "bad guest" then eliminate those tagged guests from my data set.

Yes we need a notes function on the calendar so bad for example: we got a notice there is no power on December 5th between 9:00-4:00 at one of our properties. Right now it's not booked but in the event we do get a booking it would be nice to have that note there so we can remember to inform the guest of this.

Most OTAs don't let virtual cards be charged until the date of arrival but with direct bookings the owners might want to charge a percentage up front and then the rest later.

Each property should be allowed to OPT out in the section called PENDING for different channels. For instance, Booking.com won't release funds until date of arrival but there's no way to change the pending status for just Booking.com and not direct bookings or bookings via another channel. 

We should be able to set pending rules for different channels so we're not stuck with one sent of payment processing rules. 

[This topic has been closed as a duplicate of another topic (Different Minimum Nights Rule for Different Channels)]

[Another topic was closed as a duplicate of this topic (Request for Flexible Minimum Night Requirement Settings)]

What is the status of this as of November 18, 2024?

OR has this tagged as planned. Is it still planned, if so, for when?

Or is integration via Zapier the way that OR has decided to resolve this?

There are certain important pages that OR needs to fix its menus of the Booking Area in order to have made available with one click instead of having to click around on other pages searching for. 

These are:

- OR's Blog

- Integrations (apps integrated with OR that can be used)

- Feature Requests and other forums

To get to the Owner Rez Blog, I have to first navigate to the Support Center. Why not just have the link in the menu right there in the header of the Booking Area?

To get to the Integrations page, I wasn't able to find any link to it on any page. I finally had to do a Google search to find it. Since these integrations are so potentially vital to booking operations, the link to this needs to be in the Tools menu or in the side menu.

To get to Feature Requests, I have to click on Help and then Forums. But even when I am taken to Forums, there is no menu on the top of the page to any of the forums.

Instead there is a list of most recently active posts in the different forums that has to be scrolled way down past in order to get to links to home pages of these different forums. In that case, it's easier, though to click on one of the posts in a desired forum, and then click on the bread crumb of the forum you want. 

All these links need to be in the menu on the Booking Area. So in this menu, you would hover down to Help - Forums - Feature Requests  for example. 

The Support Center page needs to also have a navigational links to the forums in its header too.

Yes, we need this urgently…and for contacts as well so we can export for marketing purposes.

Hi John,

Booking.com bookings no longer sync a platform email address. For this reason, it's necessary to send your Booking.com guests the BUFIXUP link so that they can provide their real contact info on your Point of Contact form. When they supply their real email address, your email triggers can then be sent to these guests.

More on that topic here - https://www.ownerrez.com/support/articles/trigger-example-booking-channel-reply-request-contact-info

I am glad that this feature is changing but we absolutely need a way to run reports for ALL, not separately. 

I second Jason on this!

Paul, thanks for the update.

We need the option for all properties at once.

Active and Disabled at the same time.  

This would allow us to see and compare YoY or year to date.

Example, I want to run a report and see what my total commission is for the year on everything.

The radio button looks like either or.

Hey everyone, quick update that this feature request has changed status to In Development, and actually the development is already over, and it's in testing as I write this.  All reports will have a new active and disabled properties selector.  I'm looking forward to getting this one out - long overdue!

Sneak peak from dev land:

I would also like this feature to include a way to automatically apply a discount to a booking if the "Repeat Guest" tag is on.

I REALLLY REALLLY REALLY want this feature
AND if guest is a repeat guest!

Currently i send out review request along with security deposit release. and if they are a repeat guest I ask them to fill in a Google Review.

We are planning on moving away from security deposits but would miss this extra point of contact. I would LOVE LOVE LOVE a Review request if they haven't already 
AND send a different message if they are a repeat guest too hopefully??

PLEASE PLEASE PLEASE

Interesting - looking forward to more updates.  It seems to me like the MTR market is ripe for consolidation with no clear leader (maybe Furnished Finder).  Zillow could easily step into that space.  They already have online application/ screening and e-leasing built out for long term rentals (for free!).  I would love to get more exposure but I'm not going to pay $149/year per listing to Furnished Finder.  It would be helpful if we could simply push some listing content (photos, descriptions) out to Zillow Rental Manager (or other sites), even without a calendar sync.  It's probably a lot more technically complex than I imagine...

For pricing, we've been successful using PriceLabs for both STR and MTR.  We have rules in PL to block short stays for dates that are far away (e.g. 30 nights are required for any dates that are 7+ nights in the future; inside of 7-nights, flip to a 2-night minimum).  The gradual last minute discounts are also very effective in driving people to book a 30+ night stay that includes more of the more heavily discounted nights.

Anyone know if the new PMv2 release allows us to run reports this way?  https://www.ownerrez.com/support/articles/property-management-overview

I just got an update from the CEO of Furnished Finder and we are 12-18 months out for really any major change.   We might get iCal, but unlikely.

I have a meeting with another large scale company that has already built in integrations with Guesty, OwnerRez, Streamline, Escapia, and Track that might be willing to launch an MTR OTA like platform.

The major key in my mind is the pricing algorithm and avoiding a 29 night vacancy.

Hi MTR people, 

I noticed it's been a while since this topic was updated so I thought I would nudge this. In addition to some of the ideas mentioned above, are there any integrations in the works?  Zillow, Apartments.com, Furnished Finder, Homads, HelloLanding, Craigslist?

Zillow seems to be opening the door for more furnished rental listings (when you list a property there, they now allow a lease term of "1 month" and have checkboxes for properties that are furnished).

Setting a tax percentage calculates the true amount to the cent, most tax authorities round to the nearest dollar.  To make accounting easier, can we add this feature? Otherwise, bookkeeping entries need to be made manually to account for the difference

Give the option on the bookings statistics booking report to show by revenue or nights booked, not just by # of reservations. 

Allow this to be displayed by % for quicker reference. The data is already there so these should be easy to implement. 

Bonus would be if they would also allow it to be displayed as a pie graph 

Copy booking.com email to contact info. Allowing the email templates to be triggered.