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It would be great if there was a way to grant access to only the Daily Checklist while restricting access to other reports. Our property managers would love this.
Thanks for submitting this request, Kristina!
Feel free to share it with likeminded users who would be willing to give it an upvote if they'd also find this useful.
I'll address this with the Support and Documentation teams, Alece. Sorry to have sent you this way.
What Steve said here was actually news to me as well. We'll see what we can do to improve on these processes moving forward.
I emailed Schlage earlier this week as well. But I wish that had been conveyed when I emailed OR support rather than being instructed to write up a Feature Request for it.
If Schlage adds the Arrive to their API I am sure we would gladly add support for it. However, per Schlage's documentation, the Arrive is not currently a supported device in their API.
From Schlage's site:
https://schlage-res.zendesk.com/hc/en-us/articles/38277411142548-What-Smart-Locks-Are-Compatible-With-the-Schlage-Home-App
The Schlage Home App (Schlage’s mobile app ecosystem) supports these locks:
Schlage Arrive (BE459)
Schlage Encode (BE489)
Schlage Encode Plus (BE499)
Schlage Encode Lever (FE789)
Schlage Sense (BE479) (noted as discontinued)
Schlage Residential
Meanwhile, the Schlage Home API v2 (as part of the Allegion Developer Portal) specifically supports Wi-Fi-enabled Schlage locks:
https://developer.allegion.com/en/products/schlage-home/best-practices.html
The Schlage Home API only supports WiFi-enabled devices: Schlage Encode Deadbolt, Encode Plus, and Encode Levers.
I would recommend sending a request to Schlage directly. The more customers they hear from, perhaps the quicker they will add support:
https://schlage-res.zendesk.com/hc/en-us/requests/new?ticket_form_id=33147315242772
I already have WhatsApp for business. Will I be able to link my existing account? I also have it connected to Conduit but I want to schedule messages for my international guests...
This is still needed! I'd like to have check in details sent 20 minutes after booking is confirmed so my lock codes have time to generate. This is specifically an issue for same-day bookings...
This is typically standard for most large applications, where there are numerous opportunities for change among multiple staff members. Especially when dealing with charging credit cards and receiving money. I'm surprised it's not with such a robust and industry-standard application like OwnerRez. This feature needs to be prioritized higher, given our current environment for scams.
Hey Jenny,
We're always happy to consider new partner integrations! Whether or not WeatherPromise would be interested in integrating with us, however, we can't be sure.
If you have a contact at WeatherPromise to connect with, you can send them the email of our Partnerships & Marketing team so they can write us expressing interest. That email is marketing@ownerrez.com
Hi! If we have a turnover booking where the check in booked same day we would like OR to automatically adjust the check in time for that guest to be a later time (we would choose 1 hour later but the more malleability the better). This setting could also apply if a guest had requested late checkout and someone else booked for check-in that day, we would like the checkin time for the next guest to automatically move back an hour.
What are our gross payouts per month from all bookings? Taxes can be a different report. Right now seeing our gross payouts each month is difficult.
Have it be in a graph form like what Airbnb has. Shows what’s already been deposited and what is booked to come that month and future months. We want to see it all clearly on one page and not have to run a search or report.
Currently on pages like the property details templated page, you can’t change the order of the widgets on the page. You’re also not able to easily remove items in the template that you don’t want. It would also be nice to be able to edit the template based on the device being used to view. Currently we can do that for the header only, but I want to be able to do that for the actual page content as well- specifically being able to change the widget order. In my case, I want to move the booking/inquiry widget below the property details when a guest goes to the property details page using a phone. Right now I can’t do that and I find it annoying and maybe a turn off for potential guests who want the info before booking.
[This topic has been merged with another topic (Automated way to send text reports (by email)).All unique votes have also been merged.]
[Another topic was closed as a duplicate of this topic (Report/Trigger on multiple turns on the same day)]
I would like to see it where we can choose to show the total for pm commission in the total box instead of Owner amounts. This is a perfect solution for co-hosting/booking agents who don't control the owners money but have expenses to add in for reimbursements.
Hi there is there any update on broadcast? This was 3 years ago...
I agree. I am looking at other PM systems also that integrate with Marriott. Hate to leave OR.
Really want to stick with OR, but also looking into other options as would really like to get on Marriott's site with lots of listings in our area. Please prioritize this!!!
Schlage released their newest wifi keypad lock called Arrive, which has all the benefits of Encode but with physical push-buttons instead of the flat touchscreen. Unfortunately OR limits their Schlage integration only to their older Encode models.
Please add Schlage's newest release, Arrive, to the lock integration. Ideally any new wifi lock they release should be automatically integrated in, otherwise you are forcing clients to use Schlage's older models rather than their latest offering. Seems silly that I was told to make a Feature Request for this, but alas here I am...
Awesome. We dont need it often but when we do it would sure be a time saver. The last time it was 44 individual sms AND channel/email messages to advise of the tsunami. Very time consuming. Better yet a way to tell Rezzy - Notify all inouse guests individually with the following message..."
Thanks, Richard. I'm understanding your concern better now.
You can set individual Seasons for Specific Dates, and do individual dates for each season using the existing arrival and departure functionality available. But, I understand how all my suggestions here would still require a lot of extra legwork for you.
I have re opened this request for voting. Feel free to share it with likeminded users who would be willing to give it an upvote.
[This topic has been merged with another topic (Broadcast email / SMS for all current or future bookings).All unique votes have also been merged.]
[Another topic was closed as a duplicate of this topic (Send Email or text to current guests)]
Hi, everyone!
I wanted to drop a note to let you know that we're currently working on design for this feature, and it will move into development shortly after that design work is complete. I do not have an official timeline to provide at this time, but know that we are working on it, and I will provide updates here as they become available.
We're planning to call this feature "Broadcast" which will provide you the option for sending messages in bulk that can fire off to multiple guests at one time.
Hi, everyone!
I wanted to drop a note to let you know that we're currently working on design for this feature, and it will move into development shortly after that design work is complete. I do not have an official timeline to provide at this time, but know that we are working on it, and I will provide updates here as they become available.
We're planning to call this feature "Broadcast" which will provide you the option for sending messages in bulk that can fire off to multiple guests at one time.
I need to be able to only advertise certain listings at certain times. I need it to automatically unlist my listing at certain times and relist it at certain times.
[This topic has been merged with another topic (Add arbitrary notes to any calendar day).All unique votes have also been merged.]
[Another topic was closed as a duplicate of this topic (Notes on calendar)]
Is there a way to show guests multiple payment options when they check-out (credit card, ACH, Venmo, Zelle, Crypto, etc). Then they can decide how to pay and we can decide if we want to add a surcharge for let's say CCs. I know all of those payment options are available, but only 1 can be set up when they guest is checking out and the others need to be manual.
very disappointing
