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Good news! This is now handled by Rezzy AI, our built-in messaging assistant. You can set Rezzy to reply automatically overnight (or on whatever schedule you want) and stay in draft mode during business hours, and it works across the Inbox for all message threads. Not just for pre-booking inquiries either. It covers messages from guests who are already booked, pulling from your real property info and policies rather than a single static reply. Anything it can't handle gets logged as a task for you to follow up on.

More info on Rezzy AI here:

• Overview: https://www.ownerrez.com/support/articles/rezzy-ai-overview
• Setup & scheduling: https://www.ownerrez.com/support/articles/rezzy-ai-setup-configure
• FAQs: https://www.ownerrez.com/support/articles/rezzy-ai-faqs 
• Directives: https://www.ownerrez.com/support/articles/rezzy-ai-directives 

Hi Drew,

That's great feedback, and we're glad to hear Enso Connect has been working well for you.

The good news is that this type of integration is already possible. We recently (within the past year) added messaging endpoints to the OwnerRez API, which allow partners like Enso Connect to integrate with our messaging system if they choose to do so.

Since Enso Connect connects to OwnerRez through our API, the next step would be for their team to implement support for those messaging endpoints on their side. We'd absolutely welcome a deeper integration between our platforms, and our Partner team is available to help them with any technical questions they have during development.

I'd encourage you to reach out to Enso Connect and let them know this is something you'd like to see. Customer demand often helps partners prioritize improving integrations, especially when multiple mutual customers are asking for the same capability.

We'd be happy to work with them to make it happen. They simply need to reach out to our Partner Support team if they have any questions or would like implementation guidance. From our side, the messaging API is available today, so they can begin adding this capability whenever they're ready.

I've been an Enso Connect customer for several years at this point. I know OwnerRez has their own messaging platform, however, they don't have the same simplicity offered by Enso Connect. I can group all messages and upsells cleanly through Enso Connect and is worth the extra cost in my opinion. I would love it messaging was synced up with Enso Connect just as it is with other platforms.

Hi Chris,

The Battery notifications specifically require version 1.1.4 of the OwnerRez Hubitat plugin.

We'd like to request the feature to exclude taxes from owner bookings. The hope would be a feature could be introduced under the taxes screens where we could exclude the source 'owner bookings' like we do on other surcharges, etc. 

[This topic has been merged with another topic (Step towards unified email inbox). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (OwnerRez specific Inbound email address)]

Hi Missy,

Can you define for us what that looks like to you? Are you looking for Rezzy to be able to write a host reply to a guest review on the channels, or looking to have Rezzy send the guest a message in the inbox to thank them for leaving a review?

Let us know!

[This topic has been merged with another topic (MCP Functionality). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Better support for API documentation that works well with Claude + more API support)]

Hi Alma,

Thanks for flagging this. I'm honestly a little surprised misterb&b hasn't come up before now!

To make an integration like this happen, misterb&b would need to build it on their end. If they're interested, they're welcome to reach out to us directly at partnerhelp@ownerrez.com and we can take up the conversation from there. In the meantime, I'd suggest reaching out to them to let them know there's a demand.

I'll leave this request open for voting so we can keep gauging interest!

Would be great to have this feature 

Hi Alma,

I'm not sure that Peerspace is really able to integrate with a PMS like OwnerRez. A vacation rental PMS typically doesn't support bookings that are not at least one overnight stay or more. Given that Peerspace appears to offer hourly bookings and billing, I'm just not sure an integration would even be possible.

That said, we're always open to speaking with any new partners interested in integrating with us. I suggest writing Peerspace to express interest on their end. If they'd like to reach out to our Partnerships team for discussion, they can write to us at partnerhelp@ownerrez.com

Thanks for putting this feature request together! These ideas grow when more voices weigh in, so if you know other users who'd find this useful, send them the link and ask them to upvote.

Community feedback really helps us prioritize what to build next.

Request: Let notification settings filter on more than one field at once — e.g., "notify this team member only when Category = Maintenance AND Priority = Urgent," not just a single toggle per notification type.

Use case: We want our maintenance lead to see every maintenance task for visibility, but only get actively interrupted (push/email) for the urgent ones — otherwise the volume trains people to ignore the notification entirely.

Request: Allow tasks to auto-assign to a specific team member based on task category (e.g., all "Maintenance" tasks → a designated staff member), similar to how Availability Rules or Triggers work elsewhere in the product.

Use case: We manage properties across 4 markets with different vendors per market. Every maintenance issue currently requires a human to manually open the task and assign it before the vendor can act — that's a delay we're trying to eliminate for urgent issues where minutes matter (no heat, lockouts, etc.).

agreed!

Would love to be able to have my listings easily show up on MisterBandB for more visibility please!

Would love to be able to post on Peerspace for events during the off season please!

Has this changed by any chance, would love to use templates to send out emails and SMS based on the time of the booking/checkin/checkout

Airbnb & VRBO are both doing great on this. Has OwnerRez added this feature?

[This topic has been merged with another topic (More Customization on Booking Page: Hide and Move Columns in List View). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Allow removing and moving columns on Bookings -> List)]

Thanks Cecilia, this is an excellent request.

While I'm here, I'll share the workaround that I came up with for Cecilia that others may find helpful in the meantime.

I noticed that in my personal account, I actually had some 'unaffiliated reviews' that were clearly from a home that I no longer own. So I knew it could be done

I had a property that I needed to disable, so I found a test subject.

Here is what I did to save the reviews from that property

1. In Quality Center > Reviews > Guest Reviews, I filtered for reviews just for that property
2. Exported those reviews to Excel
3. Disabled the unneeded property
4. Opened the Excel file side by side with the OwnerRez review import template (Tools > Import/Export > Reviews)
5. Copied the data I needed, a column at a time, from the export file to the import file, - not including any property columns.
6. Import the new file - sans property info - back into OwnerRez

Voila. Reviews that will outlive the home.

Thanks for the update Joel...that's very encouraging!

Hi Sheila,

This pairs really well with another Feature Request, so I've merged it into that one.

Thanks for sharing!

[This topic has been merged with another topic (Saving report settings). All unique votes have also been merged.]

[Another topic was closed as a duplicate of this topic (Booking Report)]

Gotcha makes sense. I suppose! 

I understand what you're describing. If I'm understanding correctly, you're not asking for the title to change based on what dates the guest is searching for. You're suggesting an automation that changes the listing title on a specific calendar date or when certain availability conditions are met.

My concern is that this could actually create a different problem.

For example, suppose it's August 3rd and the title automatically changes to something like "Book Now for Labor Day Weekend!" or "Perfect for Back-to-School Getaways." A guest who happens to be searching in August for a Christmas stay would see that same title, even though it has nothing to do with the dates they're booking.

The listing title is shown to everyone browsing your property, regardless of the stay dates they're searching. Because of that, it's generally intended to describe the property itself and its lasting features, not promote a specific event or seasonal opportunity. Airbnb's own guidance recommends using the title to highlight what makes your space unique, rather than trying to tell a temporary story.  https://www.airbnb.com/resources/hosting-homes/a/guidelines-for-writing-your-listing-title-533

I also think event-specific titles could become misleading. For example, if your title says "Minutes from the Bay Area Renaissance Festival," someone booking a stay months after the festival has ended could reasonably expect that event to be happening during their visit. When they discover it isn't, that could lead to a poor review or even a complaint to Airbnb that the listing was misleading. At that point, the feature could end up costing more in lost revenue and damage to your listing's reputation than it ever generated.

So I definitely understand the marketing goal. I just don't think automatically changing the listing title is the right mechanism for accomplishing it. The ideal solution would be for the channels themselves to support content that changes based on the guest's searched travel dates. Unfortunately, that's not something Airbnb, Vrbo, or Booking.com currently expose through their APIs, so it's not something OwnerRez can implement today.

Hello all,

Both an MCP server, and a CLI are in the works. However, there is a series of changes and improvements we need to make first to ensure that these are secure, fast, reliable, and useful. We've already released the first few rounds of changes and we are actively progressing on the next steps. I can't provide an exact estimate of when the MCP will land, but we are constantly moving forward to achieve that goal.

- (Released) OAuth 2.1 with read scopes and refresh tokens
- (Released) Revamped documentation site with agent friendly docs and an openapi spec
- (Released) Etag support and better pagination to reduce unnecessary request cycles
- (Coming soon) OAuth and Client ID discovery (CIMD) for agents
- MCP server
- CLI
- And much much more

At the same time we are working on many new API endpoints (like tasks and expenses) to expand the scope of what can be achieved with the API. I encourage everyone interested to subscribe to updates on our Developer forum to receive notifications for API announcements.