Feature Requests

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Hi Scott!

I have to agree, this is a very important filter and report  that we have no visibility of.  Most of the time I use blocked time for book direct guests.  There is no quick way for me to get an accurate read on how many book direct guests that I have. 

There's a time limit of some sort? 14days?? and then the fees are not reversed

I charge $75 flat fee which seems to work out but 3-5% would be realistic of what it costs us to cancel as we don't get credit card fees back

Title explains it, would be nice for the "4 rates selected" to add "totalling $xyz".

Alternatively would be (better) for inquiries to show rent totals directly. That's the ultimate point of this post, when a guest inquires about certain dates my responses sometimes depend upon the size of the booking, where I may be more careful responding when it's an expensive stay versus less expensive.

When I get inquiries it would be nice to have an option to have them show up on the calendar in a different color - perhaps a translucent look to indicate it is tentative (and then a filter to be able to include or not include those). I get a number of inquiries for wedding groups where it can take some time for it to go from inquiry to booking and when someone else inquiries, having a quick way to reference whether I have another inquiry out there would be helpful. 

If you credit the same card back the fee should reverse.

We charge 20% of the rent for cancellation and have a strict no-cancellation policy that is waived if we can re-rent the property.

I don't buy cheap, I buy quality, that's why I moved from MC to CC and Stayfi is NOT a solution that I want yet we are forced to eat it

Stayfi said they were cheaper than Mailchimp. That is not even close to accurate. Stayfi is $110 a month and MC is $68 a month.

If Zapier is "The Way" then how about OR coordinating a How To page with best practices on integrating OR to MC?

We would love to be able to integrate with Marriott.

I read that the Marriot integration is in the works for 2025.  Is this plan in place?  We have been looking at other STR software that has this feature. 

 

that would be excellent!

Most payment processing companies charge around 3%. When cancellations occur, we usually absorb this fee, resulting in a loss for us. Instead of a flat fee, I recommend implementing a percentage-based fee to help cover the processing costs.

Progress on this?

The new unified inbox debuts wide-release later this week!

Progress on this?

One phone number ringing through to the first available agent

One text message screen that all agents can see and act on

One Email thread that all agents can see and act on

Any updates on this? 

 

Using tags in reports; 

 

For instance using tags and only filtering certain properties for Occupancy reports, 

 

Thank you

Ok so the Crowdcast webinar on this was about a year ago, can somebody share their experiences with OK2Charge?  How much is it per month?  It better be less than half of OwnerRez or PriceLabs or it's too much.

For legacy users, what are the best reports to use in the interim?  I am trying to manually create year-end detail statements using the Line Item Pivot, the Expense Detail and the export the Owner Statements filtered by each Owner respectively.    My hope is to find an Excel/Google Sheets wizard to pull this data together to emulate a full P&L by Owner.  If you know one, let me know!

Will there be a beta test of this? 

Eddie

Any status update? Doesn't seem hard to implement. 

Thanks!

I can't think of a better feature to add than a auto-tag function for surcharges. We offer several packages that require special preparations, and now I have to review the charges on each and every reservation and manually tag them if they purchased one. Please hurry on this one!

I also have to admit that I don't see anything that the new Tag Automation can do that we couldn't do before. Maybe I'm missing something.

 

The Public Booking Links (which can be created directly or via a Quote) show the property name and primary image -- but they don't currently include a link back to the property so the potential guest can review (or share) the listing description and details. Please add the property link to make this new Public Booking Link offering more streamlined and beneficial. 

I charge a fixed amount for STR security deposit. It would be nice to have a way to make available a different deposit for mid-to-long-term rentals set at booking as well.

To reiterate on this thread. Having a platform like FF that is willing to step up integrate with a PMS like OR will be an industry game changer! 

It would be helpful if I could put in special events in the area that would easily be seen on the calendar so when someone inquires about a specific date it would show as a special event week without having to dig for the info.

Makes sense!  I do not have that constraint in my market LOL

Still, love your formula and will see if I can put it to use!

Sure! I use seasonal flat pricing.

I have not tried Pricelabs or similar bq my impression is they don't work well in areas with a low number of comparable properties.

I have the same wish as OP. I strive to have groups stay for a week or more but also offer shorter stays so that it shows up in searches. So the min. stay (2 days in my case ) is slightly cheaper than the full week, but not a lot....

I have a daily rate ([min. stay price]/2) and have a LoS discount for each additional day. Works for all platforms I use.

LoS discount	Low	Mid	Summer
3	30%	28%	30%
4	45%	43%	46%
5	54%	51%	55%
6	60%	57%	61%
7	65%	61%	65%
14	73%	71%	69%

This is fascinating, thanks for sharing!  Do you use dynamic pricing at all or do you use seasonal flat pricing?  Wondering if I could pair this with Pricelabs...

I have the same wish as OP. I strive to have groups stay for a week or more but also offer shorter stays so that it shows up in searches. So the min. stay (2 days in my case ) is slightly cheaper than the full week, but not a lot....

I have a daily rate ([min. stay price]/2) and have a LoS discount for each additional day. Works for all platforms I use.

LoS discount	Low	Mid	Summer
3	30%	28%	30%
4	45%	43%	46%
5	54%	51%	55%
6	60%	57%	61%
7	65%	61%	65%
14	73%	71%	69%

Ah good to know!

Unfortunately, you cannot push the surcharge to Airbnb, if it contains number of nights as a condition. Airbnb will just ignore it, and apply the surchage to one night only, which is why it worked for you, Laura W. But if you were to create a surcharge to 2 night or more stays, it will not work. 

I added a surcharge to my one-night bookings to achieve my short stay premium. OR allows you to use nights booked for surcharge criteria and have a set amount for the surcharge or make it a % of the rent.