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Please add this button/feature for those of us who are OCD. Thank you!
This. Airbnb has been offering this feature for a long time and I am amazed it is not offered already here.
As the title says. This is a setting that Airbnb offers now and is no longer available to me now that I am using Owner Rez. This should be added immediately as it is incredibly valuable.
Also request here with better description: Request for Separate Booking Window Lead-Time for Instant Bookings vs. Inquiries - Feature Requests - Forums - OwnerRez
I've been rather aggravated that a lot of the API fields that I would find extremely useful to access on our website are not exposed through the WordPress plugin shortcode.
The documentation for the WordPress plugin claims, "For a complete list of available fields, see the JSON Response Format on the API endpoint." However, most of the listed fields are actually NOT available, as can be easily seen when listing them out using "json='true'".
So I'd like to request that reality be brought to par with the documentation: if it's listed as an available API field, that it actually be available via WP.
To be clear - I’ve already implemented the urgent contact form on our web site, and have Rezzy enabled during off hours to provide the link to it if there’s an urgent issue. All I’m asking for is the ability to direct Rezzy to remain silent unless the guest message matches one of my pre determined directives.
I would like to be able to give Rezzy a directive to ONLY respond if the guest message matches a specific directive.
For example, I’d like Rezzy to step in and provide a link to an urgent contact form if the guest is reporting an urgent matter (ie lockout, utility failure, leak, etc).
I can setup a Directive for Rezzy to watch for these types of messsages and provide the urgent contact info in those situations - that works great.
but I’d like to be able to tell Rezzy to be silent in all other non urgent situations instead of needing to have it enabled to chat about anything all the time just to handle urgent requests.
I have been working on creating owner statements and wish there was an option to roll up booking related expenses by category. Listing out each fee separately makes it hard for an owner to see a snapshot of what they're spending on each type of fee at a glance.
It would be super helpful if we could add dates to tasks. I found myself making tasks and never completing them because there is no system. For a maintenance task, it would be great if I could create a task and schedule it for my maintenance person for the next check-out date.
Wonderful update, thank you!!!
Amazing! OR is almost to the point where I can drop my operations software!
Big ask would be triggers for task creation with different templates and to be able to generate door code for tasks using the last 4 digits of the service providers phone number.
It’s in the upper right NOTIFICATIONS. Ours already turned on.
Great feature.
I'm Workflow & Devices > Door Locks > Schlage (my locks)
but I don't see this Notification box in your screenshot.
Can you show the steps?
To set up the notifications you want, look under the Notifications menu item in the User Profile menu in the top-right corner. By default, First Action Is Attempted by Guest and Low Battery Warnings are enabled. You can also turn on Any Action Is Attempted by Guest.
To set the battery level you want to be notified at, that is under the Schlage Lock integration settings - Settings > Door Lock Integrations > Schlage Home > Change Button
This is awesome! Thank you so much!
Just curious, if you have Schlage locks that aren't mapped to a property because we don't need the codes changed (e.g. owner's closets), is it possible to get notified about low battery alerts for them too?
I haven't personally tried that, but yes, it should work as long as the lock is active in your Schlage account. If you click the Change button next to Property Mapping, you can see all the Locks' battery levels are present in your OwnerRez account (not just those mapped to properties). So they should send you a notification. Give it a try!
Great feature.
I'm Workflow & Devices > Door Locks > Schlage (my locks)
but I don't see this Notification box in your screenshot.
Can you show the steps?
How low will the battery be when it notifies?
Under the Schlage settings you can choose at what % level you want to be notified at.
This is awesome! Thank you so much!
Just curious, if you have Schlage locks that aren't mapped to a property because we don't need the codes changed (e.g. owner's closets), is it possible to get notified about low battery alerts for them too?
How low will the battery be when it notifies?
Hello all! Another exciting announcement to start May off. We have released OwnerRez-powered Door Lock notifications: battery level warning, first action attempted by guest, and any action attempted by guest. Available via Email and/or push notification.
Again, these are for Schlage, Igloohome, and Hubitat integrations powered by OwnerRez.
Enjoy!
I am honestly quite surprised that this feature has not been added yet. Was about to cancel my Lynx subscription but now I'm rethinking it...
Please include email messages in the Ownerrz Inbox! Such a frustrating pain point that this is not integrated when using HostBuddy for guest messaging.
Would like to be able to outsource messaging to a staff member for the weekends where they did not see the financials and their only access is to guest messages and also can run reports for daily check outs and check ins.
Thank you for looking into it.
When we were strictly AB&B, it took months of swift comebacks to their denials, that we were near a National Park, to have us listed as such.
Park references are in our description, in every photo, etc, etc.
guess the Chesapeake & Ohio Canal National Historic Park, Antietam National Battlefield, Harpers Ferry National Park, & the Appalachian Trail aren’t National Parks.
🙄
AB&B, with its 15.5% surcharge on APIs, may be engaging in monopolistic practices, & APIs should complain loudly.
I don’t give any discounts on either platform, & had to explain that to a guest, just yesterday, when they complained about the price increase.
I explained that small, local businesses can’t “expense” the surcharge, they can either eat it, or apply an equal surcharge via the API (which is what we did). The tech platforms offer nothing to the local economy.
Of course I got a “love note” from AB&B when I explained the surcharge, & that going outside the platform was possible.
I specifically didn’t send our URL, but it’s easy enough to find. 👀
THANK YOU to everyone at OwnerRez for this new feature!
Hey Guys,
I would also like to be added to the beta
We're taking on a lot more luxury properties and would love to have this platform
Recurring Triggers are available to everyone starting today! 🥳
You can now schedule recurring reminders (weekly, monthly, whatever fits) for both guest-occupied and vacant properties. No more manually sending that trash day message.
More info on this feature can be found in the following support document - https://www.ownerrez.com/support/articles/triggers-setup-configuration#recurring
Hi there,
I did some fact finding on this.
Airbnb doesn't allow hosts to manually assign their own listing categories. Instead, categories are assigned automatically by Airbnb's algorithm, which means there's no category field available through the API for any channel manager to push to.
What the algorithm does look at is your listing's title, description, photo captions, and amenities. So the best way to improve your chances of landing in the National Parks category is to make sure those elements clearly reflect your property's proximity and connection to the park, and that your photos (with strong captions) back that up.
If Airbnb ever opens these categories up on the API, we'll get to work on including them! I'm afraid it's just not possible at this time.
Here's some supporting evidence I came across in my search, in case you'd like to check it out - https://community.withairbnb.com/t5/Ask-about-your-listing/Categories-National-Parks/m-p/1738722
Looking for a change in the way the quote and invoice is generated. I have a lot of repeat guests not familiar with the system and pay by check. It would be helpful with full disclosure of the breakdown with a subtotal without the credit card fee and then a total with a credit card fee. Thanks
So that exported expenses can be looked up through the existing API to get a url link and check expense details through automation
