Feature Requests

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Can we add a trigger that allows to be added if there is no review on file. For instance, Airbnb guests have 14 days to post a review. Would appreciate a trigger based off of review status so I can attempt to prompt the guest to review. 

Hi Lianne,

At the top of each Feature Request in the forum, you should see a green button that allows you to upvote that request. Just below the title.

If you've already cast your vote, it'll let you know.

Hello to everyone following this thread!

We had previously marked this request as declined because we found a Yale / August integration to be cost prohibitive at the time. In the here and now, we are open to discussing this again internally.

Please share with likeminded users who would be willing to give it an upvote! Our Product team relies heavily on upvotes to prove demand when taking these requests into consideration.

Note that internal discussions in no way mean we are "planning" for this feature yet. But we wanted to open this thread back up for those interested so that it can be discussed again as a potential roadmap item for the future.

I will give this my upvote.  How do I do this?

Hi GSM Properties,

Yes, we do have plans for design updates on Hosted Websites! It'll be a ways out on our roadmap, but we are looking forward to getting that work underway. Hoping to see some new releases there before the end of the year.

Hello to everyone following this thread!

We had previously marked this request as declined because we found a Yale / August integration to be cost prohibitive at the time. In the here and now, we are open to discussing this again internally.

Please share with likeminded users who would be willing to give it an upvote! Our Product team relies heavily on upvotes to prove demand when taking these requests into consideration.

Note that internal discussions in no way mean we are "planning" for this feature yet. But we wanted to open this thread back up for those interested so that it can be discussed again as a potential roadmap item for the future.

We had previously declined this request because, at the time, it seemed rather cost prohibitive. This was back in 2023.

In the here and now, we are open to discussing this internally again. I am re-opening that older request, and will merge yours into it. All unique votes from your request will be moved over to that one as well. You can find that thread here - https://www.ownerrez.com/forums/requests/yale-lock-integration-for-canadians

Please share with likeminded users who would be willing to give it an upvote! Our Product team relies heavily on upvotes to prove demand when taking these requests into consideration.

[Another topic was closed as a duplicate of this topic (Yale/August Lock Integration)]

Property Availability Search widget is limited to 12 properties - is there a way to make that list all that are available within that search?

 reply

Hey Sloanish,

This is a known issue with chrome that has been discussed ad nauseum by web developers: https://stackoverflow.com/questions/15738259/disabling-chrome-autofill

There are various "hacks" that work for a time until a new browser version is released and starts auto filling again. We've implemented some of these hacks in the past but they unfortunately never stick for long.

I would like to see this as well! I have been trying to find a workaround other than what you mentioned. Has there been any updates to this?

Hi Jennifer,

I'm afraid that Vrbo does not support this via API. If they did, we would strongly consider adding this feature. It's just not possible.

You should, however, be able to add a video to your listing directly in Vrbo, and the API should not overwrite that.

https://help.vrbo.com/articles/How-do-I-add-a-video-tour-to-my-listing

We have lots of different documents for different needs.

It would be easy if they could be attached and stored in the OR record.

Example: master of the parking pass in case you need to reprint it: tied to property

Copy of the schlage master coded/qr code when you bought the lock: tied to property

copy of management agreement/w9: tied to an owner

Stripe - our payment processor now accepts Klarna and Affirm Pay and OwnerRez doesn't accept those on our website, we would like to see those accepted. 

If you are using Chrome, this appears to be a Chrome feature. Just right click and delete suggestions. 

Date Picker is covered by suggestions. It renders the picker useless.

There should be some way to turn off that behaviour in certain browsers that makes these suggestions pop up.
This behavior started about four months ago. 
This change would improve usability  

Make this the case with all premium features. I need to duplicate my property but I since it’s a duplicate I don’t need the second hosted website which I’m being charged for anyway. 

When I add a string like this to a quote

John Lemon <johnjohn@gmail.com> 860-377-0080

OR parses it into the correct fields, saving me tons of work.

It does not work in the new InBox

it says   Stuck Loading 

it would be great if you could add this functionality from the quotes to the inbox. 

I would greatly appreciate it if Direct Lock Integration were available for Yale Access (Yale & August Locks). Currently, Hospitable supports this feature along with other key functionalities like AI-assisted chat, which is why we are using two PMS platforms.

Custom fields  would be great! I made my own faq page but not being able to use a few fields made it more cumbersome than it needed to be.

YES PLEASE! Ontario will be bringing back the Staycation Tax credit and we will need this

Bumping this topic - I have been asked for a PDF invoice 4 times in the past month and print-to-PDF from the transactions tab looks terribly unprofessional. This seems like it would be a simple offering via OwnerRez. 

Agree - I also would like an AI agent that I can train on my portfolio of properties and their owner manuals. It could then answer most common questions.

Has anybody used AI in their OR business?

There is an integration to GuestLabs but I see nothing but just the initial page.

Offer the option to add the PM option to individual properties and not require all of them be charged.

I realize it's a tiered system of pricing and while I mostly manage my own listings, I currently have 1 (of 12) that I manage for someone else. 
I can't even run a simple report for payouts, etc. for this one unless I upgrade to the PM add on. 
Which I would do if I only had to pay for the one property I need it for. I don't want to pay 4X the cost to only use this for one property. 

Seem like it should be an easy tag that only properties labeled as managed are charged and only those properties have access to the options under the PM Feature. 

Thanks 

This request is being merged into https://www.ownerrez.com/forums/requests/lock-battery-notification-for-schlage-lock-integration-and-potentially-others

All unique votes will be merged into the thread linked above as well.

[Another topic was closed as a duplicate of this topic (Schlage Encode Low Battery Warning Email Trigger)]

This request is being merged into https://www.ownerrez.com/forums/requests/lock-battery-notification-for-schlage-lock-integration-and-potentially-others

All unique votes will be merged into the thread linked above as well.

[Another topic was closed as a duplicate of this topic (OwnerRez Lock Integration Battery Notification)]

I might have missed it, but was there a consensus on which might be a better option, Mailchimp or Constant Contact?

Has anyone found a good link explaining the process (or one like it) to integrate either of these to OR using Zapier?

Thanks 

It would be nice if there was an optional hosted canned FAQ page that could incorporate certain account-level custom fields, and maybe have it filled in by the owner in a form question - answer.  Also, that would automatically generate FAQ schema markup https://developers.google.com/search/docs/appearance/structured-data/faqpage