Feature Requests

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Personal Notes on calendar 1 reply

Bri
5 days ago
OR Team Member Joined Mar, 2022 285 posts

[This topic has been merged with another topic (Add arbitrary notes to any calendar day).All unique votes have also been merged.]

Add arbitrary notes to any calendar day 15 replies

Bri
5 days ago
OR Team Member Joined Mar, 2022 285 posts

[Another topic was closed as a duplicate of this topic (Personal Notes on calendar)]

Payment type surcharges & discounts 8 replies

Bri
5 days ago
OR Team Member Joined Mar, 2022 285 posts

Hey Tim,

Sorry we never got back to you here. We had a similar request come in that I've merged into yours, and that brought my attention to your questions.

While we would like to do this, there are a number of "gotchas" that have to be thought through first. From a UX standpoint alone, there's a lot to consider.

With the workload our current roadmap presents us with in 2025, I don't see us being able to work this in quite yet. I'm afraid that though we would like to add this in the future, it's just not in the cards right now.

This request will remain open to garner more votes, so feel free to share it with likeminded users who would be willing to give it an upvote!

Simple "Print PDF Receipt" in Guest's Booking 21 replies

Kaiden F
5 days ago
Joined Feb, 2025 5 posts

After posting, I realized the print to PDF function actually works sufficiently for what I need... At least in Chrome. I imagine other browsers may function differently. A formal invoice with my branding/company name would still be great, but I think this will do the trick... 

 

Simple "Print PDF Receipt" in Guest's Booking 21 replies

Meredith E
5 days ago
Joined Oct, 2023 2 posts

OwnerRez please add this feature!!! Guests frequently ask for a receipt showing payment in full and all OR users would benefit from this simple feature.

Simple "Print PDF Receipt" in Guest's Booking 21 replies

Becca B
6 days ago
Joined Jan, 2023 15 posts

Exactly what I’m hoping for! Clear, simply, and professional. 

Simple "Print PDF Receipt" in Guest's Booking 21 replies

Kaiden F
6 days ago
Joined Feb, 2025 5 posts

Oh and I don't need a receipt of the transaction (I found that). I need a receipt/invoice of the nightly rate and tax breakdown. Something like this:

 

Simple "Print PDF Receipt" in Guest's Booking 21 replies

Kaiden F
6 days ago
Joined Feb, 2025 5 posts

I'm honestly quite surprised there is no invoice feature here... I get asked for receipts quite often due to folks needing to submit receipts for reimbursement. Any progress on this feature?

Lock Battery % Notification for Schlage Lock Integration (and potentially others) 6 replies

Kim M
6 days ago
Joined Sep, 2024 4 posts

Hi folks, I don't see this feature available. Did this land and maybe I can't find it?

I would love to get notified when my batteries are low as we've had a few close calls recently.

Thank you!

Auto Tagging being able Retro already existing bookings 1 reply

Bri
6 days ago
OR Team Member Joined Mar, 2022 285 posts

Thanks for writing up this request!

We have some plans in the works that should accomplish this for you. Tag automations will apply to new bookings and existing bookings as they change.

We'd like to build out a Batch Update tool for Tag Automations in the future, but the above will get us a step closer in that direction. As a change occurs on an existing booking that was created prior to the Tag Automation, that booking will be updated with a relevant tag at that time.

Option to change the highlight of today’s date 0 replies

Kelly C
6 days ago
Joined Nov, 2024 2 posts

I would like to make a suggestion to be able to change the color of the highlight of today’s date. The pale yellow is often hard to see. We already have the ability to change the ribbon color of the properties

Feature Request: Ability to Apply Surcharge Based on Payment Method (e.g., Credit Card) 2 replies

Bri
6 days ago
OR Team Member Joined Mar, 2022 285 posts

[This topic has been merged with another topic (Payment type surcharges & discounts).All unique votes have also been merged.]

Payment type surcharges & discounts 8 replies

Bri
6 days ago
OR Team Member Joined Mar, 2022 285 posts

[Another topic was closed as a duplicate of this topic (Feature Request: Ability to Apply Surcharge Based on Payment Method (e.g., Credit Card))]

Sync to Vrbo Responses on OwnerRez to Vrbo Guest Reviews 2 replies

Suzee S
7 days ago
OR Team Member Joined Apr, 2023 65 posts

Hey Scott - We've verified that if a guest leaves a review on the Vrbo platform, when it syncs to OwnerRez, you can respond to that review from OwnerRez and your response will sync back to Vrbo. We'll close this feature request since it is currently working.

Automatic tagging and triggers for SURCHARGES 2 replies

Donaven B
7 days ago
Joined Aug, 2022 40 posts

this seems to have been implemented now.

field codes in Booking Notes 2 replies

Jennifer W
Jun 7, 2025 6:42 AM
Joined Oct, 2019 76 posts

These booking notes can be pulled into a whole bunch of programs that integrate with OwnerRez
By having the booking field codes working in the booking notes will help so much. In our case this use will really add the service we provide and personal guest experience.

 

PLEASE PLEASE PLEASE

Feature Request: Ability to Apply Surcharge Based on Payment Method (e.g., Credit Card) 2 replies

Jennifer W
Jun 7, 2025 6:39 AM
Joined Oct, 2019 76 posts

It's becoming common in service industries and even some stores will charge a %fee if you pay by credit card

Filter Template by email 1 reply

Bri
Jun 6, 2025 9:55 AM
OR Team Member Joined Mar, 2022 285 posts

Hey Shannon,

Thanks for submitting this request! Feel free to share this request with likeminded users who would be willing to give it an upvote. Those votes allow us to determine where the demand is when our Dev and Product teams consider what should move onto the roadmap next.

By the way, looks like your upvote wasn't included when the request was submitted. Be sure to click to vote at the top of the page!

Filter Template by email 1 reply

Shannon H
Jun 5, 2025 4:30 PM
Joined Jun, 2021 3 posts

We have some templates that auto send to outside parties and on occasion they request to have their email address updated. 
It would be very helpful if we could search the "To" field for specific email addresses so they can be updated without getting missed.

 

Thanks!

Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.) 12 replies

Robert P
Jun 5, 2025 2:14 PM
Joined Aug, 2023 51 posts

This is true but I didn't see a way to have options for Yes/No, List, or Multiple Choice... so answers become difficult to review as it is free form text and guests can enter whatever they want into the field.

Absolutely concur. There should be means to define questions as Yes/No, Menu Selection, Radio Buttons, Text Field, and anything else obvious that I didn't think of. In addition, there should be the ability to have  pop-up help available for each question/answer.

Amenity tagging by room to help with Airbnb ranking algorithm 1 reply

Suzee S
Jun 5, 2025 2:06 PM
OR Team Member Joined Apr, 2023 65 posts

We have heard that rumor, probably from the same sources as you. We haven't heard that from Airbnb, and other than adding cribs to rooms, I see no mention of a specific type of tagging for cribs to rooms in their dev docs.

Whenever they announce new features and add support for them to their API, we'll write to those API specifications. We'll close this feature request, as it will be handled through our regular development cycle, if the rumor proves to be true.

Payment Schedules 59 replies

Kate R
Jun 5, 2025 10:14 AM
Joined Jul, 2020 2 posts

OR please reconsider this feature the work around is exhaustive!!!

Same Day Bookings with Time Cut Off 39 replies

Tellico Plains I
Jun 5, 2025 6:31 AM
Joined Apr, 2024 5 posts

Bri, thank you for the update!  And, thank you to the leadership and team that both allowed this functionality to move forward and are actively working it through the various stages of reviews and implementation.  Thank you, again!

Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.) 12 replies

Mireille R
Jun 5, 2025 2:54 AM
Joined May, 2025 3 posts

Iam aware that you can create custom forms, but as PacView points out, the result isn’t very elegant. A group of 8 adults and 2 minors all having to fill in their full personal details doesn’t look good. A small group of just 3 people gets the exact same form with lots of irrelevant fields they don’t need to complete.

Amenity tagging by room to help with Airbnb ranking algorithm 1 reply

Jocelyn D
Jun 4, 2025 7:32 PM
Joined Jan, 2022 1 post

Per the rumor mill, when guests search for an amenity like a crib on Airbnb, only properties that have this amenity tagged to a certain room will show up in search.  This goes beyond room by room photo tagging.  Sounds like the amenity itself must be tagged to the room. 

Requesting this feature so that OwnerRez properties are not disadvantaged.  

Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.) 12 replies

PacViewLodging
Jun 4, 2025 7:30 PM
Joined Sep, 2019 100 posts

This is true but I didn't see a way to have options for Yes/No, List, or Multiple Choice... so answers become difficult to review as it is free form text and guests can enter whatever they want into the field.

Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.) 12 replies

Scott W
Jun 4, 2025 7:18 PM
Joined Jul, 2020 5 posts

maybe this can be included in the portal:

 

Good day,
As we rent out properties in Spain, among other locations, the Spanish authorities require quite a bit of information at check-in.
This includes details such as full name, address, city of residence, passport number, date of issue, country of issue, and so on.
This must be registered for all guests.
For minors, we also need to indicate the relationship to the accompanying adults.
It would be very helpful to have a standard check-in form that can be completed online.
Does such a form already exist, or would it be possible for you to create one?

 

@Mireille R.   The purpose of this enhancment request is primarily to display information for the guest.   It looks like you want to collect guest information, which is a feature that already existss in OR.   You can create custom fields and have the guest provide it in a rental agreement.   Settings > Workflow & Devices > Custom Field Definitions

Add TAB REMOVAL automation 0 replies

Randy H
Jun 4, 2025 4:45 PM
Joined Jun, 2019 53 posts

I only recently started using TAG AUTOMATION but quickly realized how it could be even more useful if TAG AUTOMATION could include TAG REMOVAL.

Especially if TAG-A could be removed if TAG-B was added.  

This would require tags being able to trigger an event which in itself would be a great addition but maybe that is not an option?

Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.) 12 replies

Mireille R
Jun 4, 2025 4:24 PM
Joined May, 2025 3 posts

maybe this can be included in the portal:

 

Good day,
As we rent out properties in Spain, among other locations, the Spanish authorities require quite a bit of information at check-in.
This includes details such as full name, address, city of residence, passport number, date of issue, country of issue, and so on.
This must be registered for all guests.
For minors, we also need to indicate the relationship to the accompanying adults.
It would be very helpful to have a standard check-in form that can be completed online.
Does such a form already exist, or would it be possible for you to create one?

Sync to Vrbo Responses on OwnerRez to Vrbo Guest Reviews 2 replies

Scott J
Jun 4, 2025 2:03 PM
Joined Mar, 2019 212 posts

Now that we can rate Vrbo guests on OwnerRez and these ratings now sync with Vrbo, when do we get to respond to Vrbo guest reviews on OwnerRez and have those responses sync with Vrbo?