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Hi Ed!
Could you please write to help@ownerrez.com and include the text you're inserting into the description so we can take a look?
Hey Cody!
You should be able to do this with the Owner Statement Summary report that's available: https://app.ownerrez.com/reports/pmownerstatementsummary
When configuring the criteria for the report, you can select the owner and timeframe for owner statements you wish to include. Once you've run the report, you can then export it and send the file to the owner so they can get a year-to-date summary of their owner statements. We have this support article that goes over the report: https://www.ownerrez.com/support/articles/owner-statement-summary
We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.
All the praise hands! 🙌🏼 🙌🏼 🙌🏼 🙌🏼
We're always hard at work behind the scenes! Copying Templates is available, and copying Triggers is in development at this time.
They must receive our email from your side.
They do not.
If you read those blog posts we wrote about it a couple years ago, there are some people on there who talk about how they get lists like that. There are a number of methods. We are approached by data vendors all the time asking us if we want to buy lists of Guesty customers and everyone else.
Regardless of how they get it, it isn't from us.
Would be great to have a reviews widget option to only:
1. Show 1 review at a time
2. Make it rotate across all reviews (or the given property's reviews) every 5-10 seconds (or whatever interval)
for embedding in websites as 'hero review"
Thanks
I would like to submit a feature request regarding payment processing for users in the European market, particularly in the DACH region (Germany, Austria, Switzerland).
Currently, most of the supported payment processors are focused on the US and Canadian markets. This makes it difficult for European hosts to handle payments directly, especially when working with platforms like Booking.com where direct payment collection is essential.
What is currently missing is the integration of a local European acquiring partner. It would be extremely helpful to support providers such as Nexi, which is widely used across Europe and offers very competitive rates and strong local support for merchants.
An integration with Nexi (or similar European acquirers) would:
This feature would significantly improve the usability of the platform for a large number of hosts operating in Europe.
The Tuscany region in Italy uses MOTouristOffice software from Connectis (https://connectisweb.com/sistemi-gestionali-turistici-per-le-pubbliche-amministrazioni/) for all registration of guests with the government. It serves three purposes:
1. Submit guest records to the regional government
2. Submit guest information to the provincial police
3. Generate invoices for tourist tax submission.
Within MOTouristOffice there is a function to connect any of 140 PMS they have listed. OwnerRez is not one of them.
Could you please work towards integrating with this government platform so we could more easily sync guest information with the Tuscany regional government?
Can you please tell us when this is going to be done?
It's been requested for years and it seems like it's not being implemented out of spite at this point since Discounts and Surcharges were added.
You are supposed to be the automation PMS.
A "Create Expense" button located right next to the Create Quote/Create Booking/Block Off cluster at the top of the OwnerRez Bookings page for PM module enabled users. This way, they don't have to navigate extensively through PM>Expenses>Record Expense.
I would like OR to push the blocked/booked dates to the HE calendar as blocked/unavailable dates. OR needs to realize that barter platforms are an important component to the total justification of using a PM platform.
Yes, even if it just pushed the OR calendar to HE. I could do it if HE would cooperate.
Pete
When leaving a guest review, the cleanliness and communication ratings include a dropdown with tag options grouped into Positive and Negative sections. Currently, each tag must be selected individually.
Request: Add a "Select All" toggle at the top of each group (Positive and Negative) that checks all tags within that section at once. This would mirror how the individual tags already work, just applied to the whole group in one click.
This would be especially useful when a guest earns all positive tags — which is the common case for good guests — saving several clicks per review.
Not sure if anyone else uses HomeExchange but would love to request that be added as a interface.
Also - would love to add weneedavacation.com as an interface!
I can confirm I receive a lot of direct emails from "partners" who know I use ownerrez. I don't think it is all of them just finding ownerrez hosted sites.
I have been working on some of my own sync to Xero, need to put somemore focus on it.
Hi Paul ,thanks for the reply as for the email , not sure how and why but every time you guys announce need integration we get some email direct for this sofware asking us to try! They most receive our email from your side. As for Xero , well i been we ownerrez for 6 years and i haven't use or been interested in any new partner since then ! i am still waiting for this Xero integration, QBO is Brutal to work with
They are to busy making useless integration and giving you email to thrid party compagny!
We do not sell (or share) any customer data with others. Never have, never will.
I wrote this 4 years ago, and it will remain true forever:
Most of the integrations you see announced week by week are built by the partner, not by us. We mostly just test, certify, and help them make it official if they pass certain benchmarks. The integrations that are built in-house by us tend to be for larger platforms like Avalara taxes, Schlage locks, and Marriott Homes & Villas. Avalara and Schlage were both finished last year. MHV is in active development as we speak.
Xero is a tricky one. While the community of votes has grown here, it's been a drop in the bucket compared to the deafening roar of requests over on the QuickBooks side. Personally, I'm with you - Xero is the better accounting platform. However, we need to get our QB integration in order - which the hood is up on - before thinking about another huge accounting integration. It's been slow going, and for that I apologize. But it's not for lack of interest or awareness about what people are asking for.
If you think nothing useful is going on, I would encourage you to read the Product Update blog post that comes out each month for the massive amount of work being put out every week. It's an eye-watering write-up! 😵💫
Here's the latest one from February:
Or check out the Change Log weekly here for every last glorious detail:
They are to busy making useless integration and giving you email to thrid party compagny! i am shopping arround to a new booking sofware that for sure!
Can the Devs respond to this? It looks like people have been asking for this for 6 years. I've used xero for 10 days and already find it superior to quickbooks. It looks like integration with Xero can confirmed in development and then just fell off the radar.
Michael, the tasks section you are referring to is in the OwnerRez internal portal. I believe what the OP is requesting is the ability for a property Owner or a guest to create a task, such as "my AC unit is not cooling." I do not see in the system where this Owner/Guest-based task is an option.
We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.
Great suggestion—thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.
Great suggestion—thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.
We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of an upvote at the top of the page.
We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.
Great suggestion—thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.
We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of an upvote at the top of the page.
Great suggestion—thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.
We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.
