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[Another topic was closed as a duplicate of this topic (Automate Requiring Expense)]
Oh I did not know about the option of the advanced selector in the rates calendar. That totally works! Thanks so much.
Please add a the ability to set up "recurring expenses" billed to owners on there statement so these expenses do not need to be added manually every month. Thank you.
Simply make the changes to the dates on the booking, and then change the charges manually on the booking. Then use the payment request template to email the guest. It will bring up an email that says ‘Here are the details of your reservation’ with all of the correct information in place. Modify as needed and send the message on its way.
Or have I missed something?
Hi there - yes same for me. I had a guest change their dates, resulting in rate changes, so I'm looking for a way to simply email them with the new breakdown of charges. I don't see any way to do that. I didn't do it in the Change booking screen because the New charges were not reflecting what me and the guest agreed on, so I wanted to just send the date change update and then manually go in and change the charges. Other than taking a screenshot, I'm not seeing how to send the new charge breakdown to the guest.
Thank you so much for posting this request. We truly appreciate you taking the time to outline what you are trying to accomplish.
I did want to share that much of the flexibility you are looking for is already available today. By adjusting your weekend definition under Property Rules, you can extend your minimum-night requirements to include additional days like Thursday through Saturday instead of only Friday and Saturday. That allows you to enforce a longer minimum even when a guest arrives on a weekday, which solves the Thursday-to-Saturday scenario you mentioned.
Additionally, the Advanced Selector in the Rates Calendar gives you even more precision. You can quickly highlight specific weekdays across a date range and apply custom minimums just to those days. For example, if you’d like all Wednesdays to require three nights year-round, that can be applied in just a couple of clicks.
With these two tools combined, most day-specific minimum-night patterns can be set or customized as needed, even if not globally across every property in one step.
That said, we always appreciate feedback that helps us refine the system, and I’ve logged your request so our team can review whether there are opportunities to simplify or enhance these options in the future.
Thanks again for the great suggestion, and please keep them coming!
Here is a video showing how you can adjust your settings to take advantage of different minimum-night combinations.
Setting Custom Minimum Night Stays for Your Property 🏡 - Watch Video
My last PMS had an ability to send guests an automated message that included a link to an online form (provided by the PMS) where the guest filled in their expected arrival and departure times. Those times then auto-updated the booking's check in and check out times--and my cleaner could look and prioritize cleanings or come early if a guest was leaving early. Once it was set up it all happened automatically--no need to manually collect and update/track/enter this information.
It would be great to be able to globally set, for example, a 2 or 3 night minimum for specific days like Mon-Thurs. There is a setting for longer minimums if the stay includes a weekend--but for API-integrated channels that only works if the arrival is on the weekend, so you couldn't use that setting to prevent 2-night Thursday-Saturday booking.
For example, if you have a 4-day gap--and you want to allow 2-day bookings to fill any gaps, don't allow that 2-day booking to fall in the middle of the gap (which then creates 1-day gaps on each side).
If you need the same field & same content shared across multiple properties, define is as account level field?
But wouldn't that then mean that the information is applied to ALL properties in one's account? I think the objective is to have custom field contents automatically apply to a group of properties within one's account, but not all of them. Admittedly this becomes a bit tricky... If one had the opportunity to create groups of properties within one's account for custom field purposes, how many groups could one create? And how many groups could a property belong to? Maybe that's not really a problem.
Maybe the request shouldn't be for "Custom Field applying to multiple properties" but rather the addition of a Feature called Property Groups, whereby Groups can be created which properties can be assigned to, and that the Groups can be used in triggers.
In the setup for the Group, there would be a field for Content that would work exactly like a Custom Field, and the contents could be sent to guests or used in the same manner as Custom Fields are now. The OwnerRez user could change the Group Field content once and this would change what the guests or other end recipient sees/experiences from the Custom Field for all of the properties in that Group.
At the same time, perhaps it would be helpful that tags could also be automatically assigned to all members of a group, allowing for more flexibility in what one could do with them.
In the property setup there would be a means for assigning each property to any of the Groups created by the user.
Hi folks! Kind of a nice-to-have feature, but thought I'd ask anyway. Can we have the bookings chart use the same colors that are selected for the calendar? E.g. if I choose green for "propertyA" on the calendar, the line should be filled with green on the bookings chart? It would be helpful when managing several properties and our brains are trained on what colors to look for.
Upvoted - would love this feature!
For all the talk about users owning their own data, I seem to be running into these export limitations an awful lot . . .
I get it that a lot of use cases don't need every field, but it would sure be nice to have a checkbox for, "No, really, I want ALL the fields!"
They need more triggers period.
Try to set a trigger that will be sent to a guest Sunday. The only way I could do it is to create 7 different Triggers based on their arrival date and conditions. That will only cover guests that stay for 1 week. That covers the vast majority of my needs but it was a bit much to do it that way.
cleaning management system is very poor
Is true, They acknowledge that with the integrations to other platforms that do it better.
That would be great for Maintenance requirements at properties.
If you need the same field & same content shared across multiple properties, define is as account level field?
@BlueMtnCabins
You misunderstood what he was asking for. He wants to be able to tag multiple properties with the exact same information in Custom Field. Right now if you have multiple properties that need the same information you have to copy and paste it to each property instead of just sharing it across.
I submitted something similar, they need to increase the places you can use Custom Field Definitions. It would make them way more powerful.
https://www.ownerrez.com/forums/requests/integrate-custom-field-definitions-into-the-rezzy-faq-section-for-enhanced-automation#83217
A better and faster integration would be to hook into Home Assistant. That will give you everything that they can see. Their entire project is integrations with Smart Products. The only requirement for hosts would to put a RaspberryPi($35 one time fee) in each home.
This is a HACS integration for Home Assistant that already can hook into a iCal feed
https://github.com/tykeal/homeassistant-rental-control
With OwnerRez support it can be done in a more official way.
A powerful enhancement would be allowing the FAQ editor to access and insert data directly from the Custom Field Definitions section.
This functionality centralizes all unique property information, ensures data is managed from a single source (eliminating duplication), and drastically improves the utility of the AI assistant (Ressy) by providing it with dynamic, up-to-date information for answering guest questions.
Putting Property Custom Field Definitions into Guest Instructions would also be great as well.
I'd like to reopen this request: https://www.ownerrez.com/forums/requests/ability-to-schedule-different-descriptions-or-photos-for-posting. It was closed as a duplicate of the request for seasonal photos. But I think it's extremely important to note that we're not just request seasonal photos: we'd like EVERYTHING about the property to be seasonal. This includes all the description and location boxes, the cancellation policies, guest instructions, FAQs, etc., not just photos.
The iCal import limitation you’re seeing is a known issue with FurnishedFinder. They only accept iCal links from Airbnb and Vrbo domains, which unfortunately means an OwnerRez export iCal can’t be used with their site.
You can import their iCal into OwnerRez, but you can’t export an OwnerRez calendar back to FurnishedFinder. If you're using Airbnb with an API connection, the Airbnb export iCal remains available, so you can use that as a workaround.
With Vrbo, it’s more restrictive — when you have an active API connection, Vrbo disables all iCal functionality, so there’s no way to push availability from that side to FurnishedFinder.
FurnishedFinder is aware of these limitations. Many users have reported it, and we've had prior conversations with their team about potential integrations. I wish I had a better solution, but at this time the restriction is entirely on their end.
You may want to reach out to FurnishedFinder directly and request broader iCal support. The more user feedback they receive, the more likely they are to expand compatibility
Is there a way to link OR calendar to Furnished Finder website?
We have Terms of Service as a menu option on our Hosted Website BUT I was noticing yesterday on the booking widget just below the opt in questions is the required disclaimers for text messaging... and then the links to TOS and Privacy... but they go to the OwneRez Help Topics for those items... Our customers have no clue who OwnerRez is and we regularly get messages from them about getting redirected to a different site.... (the Booking Cleanup Form Link) This is an area that we need to be able to link to something that we create in Legal Agreements so our guests using that form do not end up at an OwnerRez help document.
I built this in Loveable, website is API connected (through the wordpress plugin) and can sync. Used Mapbox which is free. Can do exactly what you are describing in loveable for sure.
https://goodmorningrentals.com/our-homes?view=map
Adding this feature to the WordPress plugin would really raise the value proposition for using the plugin, especially for users with multiple properties in a region.
Filter by amenity in the search and only see pet friendly properties, or properties with hot tubs.
Use a custom property field allowing search to filter by Region/city if desired.
A map pin that brings up property data on hovering would be perfect, especially if the property popup displays customizable field codes like occupancy, beds/baths, photo, and amenities if selected.
Or does anyone know of an OR partner offering an integration that already does these things?
Given all platforms like Airbnb and VRBO are moving to a "one pricing model", it makes rates increasingly difficult to calculate. When a client asks us for the rate that a reservation was booked at, we have to backout quite a few numbers in order to give them an idea. To further transparency, it would be great if portal users had access to a "rate calendar" just like we have access to for their own property's so they can view the rate at which reservations are booked by the guest.
It would be very useful for me to have columns for Property and the dates of the reservation when it displays the results of an import VRBO Commissions action. Example: When I see that one won't import due to PM lock, I have to open the booking link in a separate tab which feels super clunky. (this is caused by VRBO not properly billing everything within the most recent month and including the odd flyer from a preceding month). This would be especially useful when there are multiple line items that failed to import due to PM lock. Because I only need those 2 pieces of info to know what the next step is regarding those charges (manual expense recording in PM module).
You can prevent your processing fee from being displayed by setting it to be treated as rent:
Pricing preferences and Surcharge set up
