OwnerRez's Rezzy AI (Private Beta) is an all-in-one messaging assistant designed exclusively for OwnerRez owners and property managers. Rezzy AI knows your property details, cancellation policies, and guest history, helping her check availability and respond in your chosen tone. Instead of relying on external AI tools, Rezzy AI can handle all guest messaging within OwnerRez, ensuring seamless guest communication.
Rezzy has four main data sources: your property listing information, Frequently Asked Questions (FAQs), Guest Experience, and Directives.
Rezzy scans all guest messages in the Unified Inbox (Airbnb, Vrbo, SMS), suggests responses, detects requests, automatically identifying actionable items—such as requests, issues, or needs—and converts them into trackable (and assignable) tasks, helping you stay organized effortlessly.
Not only that, Rezzy analyzes your guest communications and user-inputted notes over time to detect and summarize your guests' experiences.
Configure how Rezzy responds at different times of the day or weekend, and set up custom Property FAQs for Rezzy to efficiently answer common guest questions, saving time with personalized responses tailored to your property's features and policies. As Rezzy learns from these FAQs, she enhances her capabilities.
In addition, Rezzy provides intelligent search results with detailed AI summaries that synthesize information from various OwnerRez sources while also offering direct links to relevant support articles for further exploration for all users.
Get started with Rezzy AI today by watching our July 18, 2025, Webinar: Introducing Rezzy AI - Your Smart Messaging & Task Management Assistant, requesting access to Rezzy AI, and reading our Rezzy AI Setup & Configuration support article, and let Rezzy handle your busywork.