Rezzy AI is currently in Beta. Users can request access to Rezzy here.
OwnerRez's Rezzy AI is an all-in-one messaging assistant designed exclusively for OwnerRez owners and property managers while maintaining a friendly tone. Rezzy AI knows your property details, cancellation policies, and guest history, enabling it to check your availability and respond to guests in the tone of voice you set it to. Instead of requiring external AI tools, Rezzy AI manages all your guest messaging needs directly within OwnerRez, making communication simple and efficient.
Rezzy automatically reads every guest message within the Unified Inbox (e.g., Airbnb, Vrbo, SMS), suggests responses, detects requests, and creates tasks automatically. It analyzes every guest message for actionable items — like special requests, issues, or needs—and automatically turns them into trackable tasks, ensuring you won't miss anything and helping you stay organized without extra effort.
In addition, Rezzy provides intelligent search results with detailed AI summaries that synthesize information from various OwnerRez sources while also offering direct links to relevant support articles for further exploration—completely free for all users. Similar to other online search results, users can provide Rezzy AI feedback by clicking the thumbs up or down.
You can also set up custom Property FAQs to assist Rezzy in consistently answering your guests' most common questions. This feature guarantees guests receive accurate information about your specific property while saving you time on repetitive responses. The AI learns from these FAQs to provide personalized answers that reflect your property's unique features and policies.
Rezzy continues to help throughout the guests' stay, not just during booking. Even after guests check in, Rezzy can suggest answers to questions about Wi-Fi passwords, local recommendations, and check-out procedures. This ongoing support keeps guests satisfied while freeing up your time to focus on managing your business instead of constantly answering routine questions.
Get started with Rezzy AI today by watching our July 18, 2025, Webinar: Introducing Rezzy AI - Your Smart Messaging & Task Management Assistant, requesting access to Rezzy AI, and reading our Rezzy AI Setup & Configuration support article, and let Rezzy handle your busywork.