Experience the difference of "Elite".

Getting Started

Core Concepts

Channel Management




Communication History

OwnerRez APIs

Payment Processing

Property Management




Igloo and ResortLock

Igloo and ResortLock door locks are supported by the RemoteLock API and can be managed through OwnerRez -- simply treat them as being a RemoteLock using those instructions.

Since these are algorithmic instead of programmable locks, they do have some limitations when compared to other locks supported by RemoteLock:

  • Format: 10 digit codes are generated automatically by the lock based on stay dates
  • Setting Codes: Igloo and ResortLock does not support setting codes, only the auto generated code
  • Updating Dates: Igloo and ResortLock does not support modifying the dates for a given code. If you change the dates for a booking, a new code will be generated -- remember to send the updated code to the guest!
  • Canceling Codes: Igloo and ResortLock does not support canceling codes
  • Multiple Locks on one Booking: Each Igloo or ResortLock lock associated with the booking property will be programmed with its own unique code
  • Times: Igloo only supports round hours, not minutes or seconds.  Time settings that are not round hours, will be rounded off automatically.