Enabling OwnerRez Email and/or Push Notifications ensures timely communication and keeps you informed about important booking updates or messages without the need for constant manual checking in-app or your email inbox. This proactive approach ensures that you stay connected across all your devices for your vacation rental business, boosting productivity in today's digital environment.
Guests do not receive these emails; OwnerRez Notifications are only for OwnerRez users. If you haven't yet read the Notifications Overview support article, be sure to do that first.
Notifications are alerts that the OwnerRez system sends to hosts via email from the email address alerts@ownerrez.com, and, when possible, include property names.
Subscriptions
OwnerRez Notifications can be accessed via your Profile dropdown menu (top right corner) > Notifications.
The Notifications area supports both Email and Push Notifications, with rounded on/off toggle buttons to enable (subscribe) or disable them.
When possible, notifications sent to users will include property names.
History
System notification emails send automatic email alerts for key account and booking events, such as bookings, payments, or account changes, allowing you to stay on top of your business in real time and are located in the History tab.
The Notifications page (Profile > Notifications) only controls which email alerts you receive and how you receive them — it doesn't keep a log.
The History tab lists email alerts that were actually sent. Notification emails appear there as System Messages from alerts@ownerrez.com. Push notifications are not retained after dismissal, so email is the reliable record.