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Guest Rules and Restrictions

Establishing clear occupancy rules and restrictions for your vacation rental property is essential to managing expectations, maintaining property conditions, and ensuring the safety and comfort of everyone involved. Communicating your property suitability and occupancy rules clearly in your property listing and agreements effectively fosters a positive guest experience and can prevent any misunderstandings during your guest's stay.

If you haven't read the Property Rules Overview support article yet, be sure to go back and do that first.

Suitability

Suitability Restrictions section within the Property Rules area (Properties > specific Property > General Info > Rules > Change > Suitability Restrictions), just above Occupancy Restrictions.

Events and Smoking has been moved to a new Suitability Restrictions section within the Property Rules area (Properties > specific Property > General Info > Rules > Change > Suitability Restrictions), just above Occupancy Restrictions.

Occupancy

Configuring your property Occupancy Restrictions allows you to set and communicate your property rules for guests, including the Minimum Age to Rent, the maximum number of Guests, and the total number of Adults, Children, Infants, and Pets. You can also add more specific details regarding your guest occupancy restrictions.

You can configure your property's Occupancy Restrictions by navigating to your specific Property > Rules > Change > Occupancy Restrictions.

Verify your property's Occupancy Restrictions Rules by navigating to your specific Property > Rules > Change > Occupancy Restrictions.