Keeping your cleaning staff in the loop about the next scheduled cleaning date is imperative! You'll want to notify your cleaners of any special preparations for an upcoming booking before guest check-in. OwnerRez can do that for you with message triggers.
Email Template & Trigger
Create an email template by navigating to Settings > Templates > Email tab > click the Create Email Template button > select the "Booking" option. Copy and paste the following values into your new email template.
Name:
Remind Cleaning Staff About the Next Cleaning Date Email Template
From Name:
{MYCOFULL}
From Address:
{MYEMAIL}
To Name:
Cleaner Name
To Address:
Cleaner email address
Subject:
Cleaning Reminder:{BCHECKOUTTIME}, {BDEP} at {PDISPNAME}
Body:
Hi Cleaner name,
Just a reminder about the next cleaning date:
{BCHECKOUTTIME}, {BDEP} at {PDISPNAME}
Thanks!
{MYFIRST}
Email message preview:
To add a trigger, navigate to Settings > Messaging > Triggers > and click + Create Trigger.
Type:
Scheduled Time
Event:
1 days > Before > Booking has departed > at 12:00 PM
Action:
Remind Cleaning Staff About the Next Cleaning Date Email Template
SMS Template & Trigger
Create an SMS template by going to Settings > Templates > SMS tab > click the Create SMS Template button > select the "Booking" option. Copy and paste the following values into your new SMS template.
Name:
Remind Cleaning Staff About the Next Cleaning Date SMS Template
To Phone Number:
Cleaner cell phone number
Body:
Cleaner first name, just a quick reminder about the next cleaning date: {BCHECKOUTTIME}, {BDEP} at {PDISPNAME}. 🧹
SMS message template preview:
To add a trigger, navigate to Settings > Messaging > Triggers > and click + Create Trigger.
Type:
Scheduled Time
Event:
1 days > Before > Booking has departed > at 12:00 PM
Action:
Remind Cleaning Staff About the Next Cleaning Date SMS Template