MasterMind · Tech is a Spanish manufacturer creating a privacy-safe operational layer for vacation rental properties, combining real-time in-property monitoring with automated guest communication to help property managers protect homes, understand guest needs, and act faster. Learn more at: https://mmindtech.com/
About MasterMind · Tech
StayControl
StayControl, the most precise in the market, adds a protection and evidence layer to your accommodation operation. With one device (without recurring subscription fees), it helps monitor the types of risks that can create real costs in vacation rental and hospitality operations, including:
- Noise
- Cigarette smoke
- Occupancy
- Humidity and temperature
- Fire and mold risk
Instead of relying only on guest messages, neighbor complaints, or manual checks, StayControl helps your team receive alerts, review event history, and create reports that can support communication with guests, owners, and OTAs.
AI Concierge
AI Concierge (without recurring subscription fees) is designed to reduce the guest communication workload by providing automated 24/7 support for common guest interactions, operational messages and incident-related communication via phone call, SMS, WhatsApp.
The goal is not to replace hospitality, but to remove the repetitive pressure from your team so they can focus on the situations where a human response really matters.
AI Concierge is especially useful for operators who want faster guest communication without adding more night-shift staff, call-centre support or manual follow-up work.
Steps for integration
Follow the instructions in the Step-by-Step Guide: Install and Activate - MasterMind · Tech.
Please review the Installation Recommendations carefully before starting. Following these guidelines ensures accurate sensor readings, reliable occupancy detection, and a smooth setup experience.
1. Generating Your Account Access Credentials
Navigate to https://iaqsuite.mmindtech.com, click “Register,” and fill in the required information. You’ll then get a confirmation email once the new account is created.2. Integrating With Your PMS or Channel Manager
Log in to the account provided in step 01. Open the hamburger menu in the top-left corner and select “Integrations Centre.” Click “New Integration,” choose your PMS, and enter the required details. For more information about integrating, visit: https://mmindtech.com/system-integrations.
3. Generation/Importation of Spaces
Tap the house icon in the bottom menu, then click “Add Space.” Choose whether to import the space from OwnerRez or create a new one. Enter the maximum occupancy for the space and click “Add Space” to finish.
4. Connecting Your Device to Wi-Fi
Plug the device into its power supply and, from your smartphone or computer, connect to the temporary network that identifies it (for example, “MasterMind · Tech StayControl”). When the portal opens, copy the displayed serial number, click “Configure WiFi,” then select your Wi-Fi network, enter the password, and click “Save.” The system will confirm the result; once connected, the temporary network disappears, and the device begins measuring automatically. If the portal does not open automatically, try again using a different smartphone or computer.
5. Adding Your Device to a Space
On the platform, go to the space created in step 03, then select “Add a device in this sublevel.” Give the device a name, paste the serial number you copied earlier, and click “Search device in the system.” The platform will perform security checks and, if everything is correct, display the available notifications you can enable or disable. Click “Add device” to complete the process. The device will then appear assigned to the chosen space.
6. Configuring Your StayControl Device
To access all configuration options for your StayControl device, click its gear icon. From the left menu, select the monitoring parameter you want to configure, such as noise or cigarette smoke. On the right side of the screen, you can rename the device, adjust fee amounts, set triggers for day and night, enable or disable notifications, configure the AI Call Concierge for incident management calls, and explore many other settings.
7. Your StayControl Device Is Ready
You’re all set—your StayControl device is now fully configured, ready to detect incidents and assign them to the correct guest. For deeper insights, check out our user-guide video or explore the Platform’s User Management, Notifications, Statistics, Configuration, and other sections.
What Data is Transmitted:
- Booking sync using Webhook to push back a tag to a booking if smoke is detected during the stay.
- All properties in OwnerRez when generating spaces in MasterMind Platform.
- Generation of property & booking tags to be shown in OwnerRez when smoke is detected in a property.
- On the 28th day of each month, a property tag is generated to display the monthly indoor air quality reports for each existing property.