Leaving Hostaway because of the 2% booking fee?

Ask for Help

We all need a little help occasionally! OwnerRez is here to help and offers three different ways to reach out. 

Whether you're a prospective user or have been here forever, whatever you send will be treated with respect and answered with a personal, knowledgeable touch. We may not respond immediately, but when we do, the answer will be useful.

There is no preferred process for OwnerRez; just choose what works best for you.

Email

Email us at help@ownerrez.com and include as much detail as possible so the OwnerRez Helpdesk team can investigate your issue thoroughly.

Contact Us Form

Fill out the Contact Us form with as much detail as possible so the OwnerRez Helpdesk team can investigate your issue thoroughly.

Create Support Ticket

Create a Support Ticket in-app by clicking on the Help menu and selecting Create Support Ticket.

You can check out our new Create Support Ticket process by clicking on the Help menu and selecting Create Support Ticket.

The Create Support Ticket pop-up modal will appear, allowing you to send the Helpdesk a support ticket in-app. The Create Support Ticket pop-up modal will appear, allowing you to send the Helpdesk a support ticket in-app

The Create Support Ticket pop-up modal automatically includes your account profile name and email address and automatically includes the address URL of where you were in the app, allowing the OwnerRez Helpdesk team to investigate your issue thoroughly.