We all need a little help occasionally! OwnerRez is here to help and offers three different ways to reach out.
Whether you're a prospective user or have been here forever, whatever you send will be treated with respect and answered with a personal, knowledgeable touch. We may not respond immediately, but when we do, the answer will be useful.
There is no preferred process for OwnerRez; just choose what works best for you.
Email us at help@ownerrez.com and include as much detail as possible so the OwnerRez Helpdesk team can investigate your issue thoroughly.
Contact Us Form
Fill out the Contact Us form with as much detail as possible so the OwnerRez Helpdesk team can investigate your issue thoroughly.
Create Support Ticket
Create a Support Ticket in-app by clicking Ask Rezzy/Help ? menu at the top and clicking on Create a support ticket at the bottom of the Ask Rezzy window.
Or you can click on the Other Help & Resources link within the Ask Rezzy window.
Select Create Support Ticket from the Help menu.
The Create Support Ticket pop-up modal will appear, allowing you to create a support ticket in-app and send it to the Helpdesk.
The Create Support Ticket pop-up modal automatically includes your account profile name and email address, as well as the URL of the page you were on in the app, allowing the OwnerRez Helpdesk team to investigate your issue thoroughly.