Repeating the same questions can take a lot of time, but developing a helpful Property FAQs section for these common queries can save you significant time. With Rezzy AI Beta, you can create personalized Property FAQs for Rezzy to respond consistently and accurately to your guests' most frequently asked questions for each property, including internet and Wi-Fi details, and check-out tasks even after guests arrive. If you haven't already done so, read our Rezzy AI Overview support article.
Configure Property FAQs
After Rezzy AI Beta is enabled on your account, you can create your property FAQs by navigating to your specific Property > FAQs > and clicking the + Add Question.
Add your FAQ and answer to the Add FAQ popup and click Save.
You can easily reorganize your property FAQs by selecting the left double kebab and dragging it to your preferred position.
Edit, Remove, or Restore FAQs
There is no limit to the number of FAQs you can add for Rezzy to access for your guests' questions. Even after you've added an FAQ, you can Edit or Remove it by clicking on the right side kebob.
If you remove or delete an FAQ, you can restore it by clicking the Restore button on the right.