Experience the difference of "Elite".

Getting Started

Core Concepts

Channel Management




Communication History

OwnerRez APIs

Payment Processing

Property Management




GuestSmiles Common Issues & Questions

Our Channel Management feature is extremely powerful and can greatly simplify your channel advertising. Learn how it works by reading our Channel Management overview article.  The most powerful part of our Channel Management is the API Integrations we have with certain channel partners like GuestSmiles.

This article provides a list of common questions and answers for the GuestSmiles API integration that are not covered elsewhere.  This article assumes you have already connected the GuestSmiles API to OwnerRez.  If not, do that first.

How do I snooze/delist my listing?

To snooze/delist your listing on GuestSmiles, you must reach out to their support team with your Account ID, and they can mark the listing tentatively deactivated. Contact GuestSmiles support at: support@guestsmiles.com and provide your OwnerRez Account ID.